MPM Hotel Orel - Ultra All Inclusive

Checked into this hotel for a night and found staff so friendly from start to finish. Room basic but amazing shower and comfy beds. Free access to beach bar and beds on beach. Food was lovley. Upon checking out told us to hold onto bands for 2 more hours and have lunch and enjoy the complex bit longer. Pool was great. Would definitely return. Staff made the trip more enjoyable especially the young girl at bar in lobby. Didnt catch her name but was so friendly. Thanks for a great stay.

Kept lovely and clean through out the hotel even the pool everyday Loads of sunloungers with 2 good size pools and a pool bar in the centre of them. Was in a great location right opposite the beach our board was all inclusive but we ate out most nights as the food was catered for the local Bulgarians which was not our taste the coffee is good but it's served in tiny cardboard cups and the drinks are served in tiny and flimsy plastic cups

We had a fantastic stay! The location of the hotel was perfect, close to the main strip but far enough for peace and quiet when you want it. The beds were comfortable and our rooms as cleaned and fresh towels were provided. The staff were perfect, anything we asked for they were always willing to help. There was enough choice within the food and there was something for everyone.

We stayed here for 5 nights at the end of August, it was a nice stay, but not sure if I would come again. I deducted a star for the big minuses mentioned below.

Hotel room:
Rooms are small, but they look very nice and the beds are tall and comfy. Same goes for the bathroom, very small, but loved the hot water and the water pressure on the shower. The only problem was that the ventilation didn't seem to work, and it was very moist inside as it was difficult to air out. We also had a balcony towards the city which was nice for fresh air and drying clothes (although very windy).
The rooms were clean, but they didn't clean them daily. The bedsheet was never changed during our stay. We had to wait for 3 days for them to change the beach towels and, on the last day, we ran out of shower gel, as they only refilled them once during our stay. But there was always staff on the hotel floor, I'm sure they would have served us if we had asked them to.
The rooms were pretty quiet, the noise from outside didn't bother us at all. However, there were some loud children staying at the hotel, and they did wake us up a few times when screaming on the hallway.

Hotel food:
Diversified food and tasty veggies and fruits, but some trays were always empty (like pancakes); A lot of times it would get overcrowded in the restaurant.
Horrible coffee throughout the entire area. We just weren't able to find a decent coffee anywhere.

Hotel area:
Staff was kind and helpful, no complaint here;
Cocktails were just juice, like in most all inclusive and a lot of times we had to stay in a line to get a drink (even for water);
Big downside for us was that everything closed down at 11pm. They would close the bar and even kick us out of the pool area, they basically sent everyone to bed;
The wifi at the hotel was bad, it just randomly stopped working at times, luckily we had mobile data to use. No wifi at the beach.
The pool was mostly empty (I think the water was too cold). No inside pool available.

Beach:
Another big minus for us was that the gate towards the beach closed at 6pm and you had to go around the hotel to get to and from the beach after that time, which kind of made us feel like we're not at a "beach hotel";
There were plenty of sunbeds, but they were far from the sea and they didn't have any mattresses on them, so just laying in the sand was comfier than those sunbeds;
There was no free toilet at the beach and there was usually a line at the beach bar.

We really liked everything! Especially the animator guys, cheerful, smiling, always lifted the mood with their dances. There is a disco for children every evening, it’s a pity that there is no disco for adults. The only negative is the very cold pool, but we always warmed up in the water gymnastics with the animator Lara, she did not let us freeze.

This is our first time staying at this hotel. There were only positive emotions left, good rooms overlooking the sea, delicious food. The beach is very close, there are hotel sun loungers and a bar. The only negative is the lack of a toilet on the beach, you had to go back to the hotel. There is entertainment at the pool, gymnastics, darts, and various games for which you get cocktails. The animators are very good and cheerful, they don’t let you get bored. And a big plus is the animation for children, our daughter was happy and had fun every day in the mini club and at the disco.