5 star hotels in Sunny Beach

This hotel has tasty food and nice swimming pools, but: 1. The manager Lili Radeva has no clue how to work with clients. After I asked to change the room, because our stinked with sewer, she said that it’s OK and we just need to open the windows. After a day and a good job of General Manager we got a new room. 2. Rooms are old and need renovation. Photos on booking.com are not the real ones. 3. It...

Definitely one of the best hotel on the Sunny Beach. Breakfast costs 18 leva per person and it's very very rich. Hotel is clean and employees were always nice. We had one issue with noise from hall (A/C pipes) and they repair it in hour after anouncement. Thank you!

Enjoyed this hotel very pretty and offers lots of facilities, and right on the beach ,rooms could do with redecorating and better cleaning service, the spa and beauty treatments are well worth a visit, meal's are good local food and continental breakfast, offering plenty of choice.

Great hotel!

Had a lovely time here with the staff being so friendly. Room service was very good with towels being replaced daily and the general upkeep of the room maintained daily. The restaurant was abundant in choice and the food was wonderfully prepared. The location is excellently with it not being too far from shops, the beach and a shopping centre attached to it with a discount in some stores due to staying...

Spacious room, delicious food,polite staff,close to the sea and surrounded by many shops and cafes. Of the minuses: no Wi-Fi (bought a separate card for Internet )and not cleaned the room (had to go and ask to change the towels and clean the room),in the end, the maid service did not impress.

I recommend the hotel, the rooms are large and clean, the food is fresh, diverse and very tasty, the yard is large and it has a lot of plants and trees. The only thing the bothered me were two waiters at the a la carte restaurant who were really rude. I would only suggest to install a small playground (some swings, a slide etc) which would be helpful for parents to keep children busy.

Helena Sands is the best hotel I've ever stayed in and believe me, that's many. The location is superb and the seaview rooms are fantastic. The spa is incredible and I've always enjoyed my stays. And don't forget - the food is like a 5 star Michelin restaurant. If you're wondering where to stay in Sunny Beach - this is the place for you.

Arrived back home from here today 29/8/23 after spending a fantastic week.The hotel is absolutely perfect,away from the noise and hustle and bustle of flower street.The staff are amazing and couldn't do enough for you.The rooms are clean and tidy and kept that way every day by the great cleaners.The food is 5*****!! If I was to go to this area again then I wouldn't hesitate to book Helena sands hotel...

The staff makes all the difference. I was pleased with them. They are very attentive and are alaways ready to help. The food and locations are great. The only thing that could use an upgrade is the rooms. They are starting to show their age. Overall, this is an amazing place and would recommend it to anyone who is looking to stay in the area.

Very good.clean.great pools.great staff.

It is an ideally located hotel, at the beach, with a nice design. What amazed me the most and made me have an excellent time is the good quality of staff. From the room maids to the manager,, who by the way it is present all day long around the reception, all people are very dedicated and this reflects in all services. It is well maintained, very clean as the room cleaning is done daily, good beds...

Very clean, big rooms, good food, nice atmosphere, well trained personal. What we didn’t like was that half of the beach seats were occupied with towels at 6 am, even though the hotel policy forbids it. Most of the time people never even come back to their seats or stay very little, while the ones who actually stay at the beach have to wait for someone to take their towels.

Really nice place to stay and rest. Good food and nice service. Only two things that are minus and why I give 4 stars: 1.The private beach is always full from the early morning and you can't find a spot even before 8am. 2.Fire alarm woke up us in the mirning around 8am. without any reason.

The hotel was super clean, the people very friendly, and a great place to stay and enjoy. Pools are a little cold and not a lot of animations on the evening, but you can access the other Riu 50m away if you want.

Very nice hotel, good food, i recommend to make reservations for restaurants, especially for a la carte dinner! The staff from entertainment crew is super fun! 🥳😎

Nice views, big rooms & beds. Food is pretty good. I'm overall giving it a 4 star rating on Maps, as I would rate the hotel as 4 stars (using standard hotel ratings) I recommend against the SPA services - the tables they use for massages are torture devices, the head holes and tiny and uncomfortable, and it's impossible to breath.

This hotel Is good and funny, The room Is beauty and confortabile. And the pool Is good with the games room,spa and all. But the service isn't very good because they don't ask indication and don't give help at the people.

Was really nice holiday, sincerely I don't know why the rating is so low, it's perfect for family's, food is good, the room was clean and large. The children had a great time.

Pretty far from what you would expect from a 5 stars resort, especially the employees services, with some exceptions. The rooms however were very clean, the towels were changed daily, also the rooms were cleaned daily and the cleaning staff found a way to do it very discreetly. At some point it was hard to convince the pool/reception staff to apply their own rules, they even tried to convince us to...

Very nice hotel. Close to the beach. Nice pool. Lots attraction for kids.very good food.

The hotel is very nice, the rooms are clean, the beds are amazing, and the cleaning staff is well trained. The rooms with sea view are not worth the extra money; we exchanged ours for one on the other side (with the pool). As for the food, there is diversity, very very good food. Also, the drinks are mostly local and you can get whatever you want, just ask. All in all is a great stay. Must go to Aqua...

Ok+++++++

My stay at the Helena Park Hotel was nothing short of outstanding. From the moment I arrived, I was impressed by the warm and inviting atmosphere. The hotel itself is beautifully maintained, with lush gardens and pristine facilities that truly made me feel like I was in a luxurious oasis. A special mention goes to Stefan at the reception, whose exceptional service added a personal touch to my experience...

Lovely hotel & staff; the food is great, the beetroot they serve is amazing. I usually don't indulge in beetroot but when I saw it cut up like that on the buffet table, amongst all of the vegetables; I knew it was calling me. So good, so red, so juicy! Tasted amazing and I ate it every single day for every meal. Easily the best beetroot I've ever had and the best part of my entire trip!

We were here for one week in July on an all-inclusive and we enjoyed our stay. However there are some things that we don´t rate highly about our stay. Positives: - The food is good and has a lof of varieties to offer. - The staff in general gives great service and are very helpful. - The hotel has a great location if you want to relax and is just a few minutes from the city centre. Negatives: - The...

Everything is very well 👍 varied and delicious food and drinks. Excellent animation and evening programs , comfortable rooms , thorough cleaning, attentive staff. there was no problem with sun loungers, as sometimes written. Thanks to all the employees, I want to come back here again.

We had an amazing time, can’t say anything bad. The food is lovely and every day a slight variation. The beach is so close and can use free loungers everyday. The ‘animations’ teams are absolutely amazing, and work so hard- lovely people and really entertaining. Water polo was so much fun. Really good location along the strip. Very close to all the markets and rides but can’t hear anything from the...

This is a fantastic hotel. Spotlessly clean. Food excellent. Staff all friendly and helpful. Only downside was the night time entertainment

Hotel very close to the beach, clean pool, friendly staff and tasty breakfast. Awesome experience.

The room was clean, the staff was very nice and the towels were changed every day, the breakfast was tasty and the location is near to the beach.

Very nice hotel to stay! Large and cozy room, everyday cleaning, good and clean swimming pool. Friendly stuff. I recommend!

A great place, worth the money. Nice staff, especially the tall gentleman from reception. The room was big, the pool was clean, and they even brought a topper for the bed(they were 2 single beds). Distance to the beach is approximately 10 minutes, which is great, and a lot of non-stop supermarkets nearby.

Better than expected. They should focus more on details to deserve the displayed 5 stars hotel. The overall experience was good though. Pretty clean, large rooms, friendly and professional personel.

Great, the pool is very enjoyable, the atmosphere is mostly relaxed. The rooms are spacious. The beach is close, it’s far from the central part of Sunny Beach but there are still a lot of things in the area, it’s very close to Nessebar. The restaurant is closed but there is another one just next to the pool, as well as other restaurants around. Costa Coffee is close, on the way to the beach.

Food was good. Staff was nice. Location is great. Prices are expensive. I only give it 4 stars because we were the only ones in the restaurant at dinner time, which was a bit unsettling.

Perfect places for rest, beach end beautiful view.

Love the location directly on the beach Plenty of privacy, big spacious well decorated clean rooms. Very efficient staff serving you on your sun lounger, not expensive at all, will definetly stay again

The best Hotel in Sanny Beach 🏖️🏖️

The hotel was recently redecorated with impeccable design and luxury custom furniture. The beach is private and one of the best beaches in Bulgaria.

Small cozy hotel on the first line. Excellent rooms. Good courteous staff. Well maintained beach with umbrellas and sunbeds. There is not a big pool. Near the main street of Sunny Beach. Near the clinic Bulmedica. Bus stop. Police. City Polyclinic.

Perfect stay! Top location, friendly staff and nice entertainment. Strongly recommend!

Lovely place. Buffet is delicious. Beds could be a little a softer yet, staff is very helpful and welcoming.

Perfect location 50 meters from the sea, friendly employees, music, water gymnastics, massage, gorgeous sea view, delicious traditional Bulgarian food !! Piano music is played in the evening. Outside, you can dance. The hotel also has a good DJ, as well as the chef who makes delicious burgers!, Ground floor shop, Billiards, and pool bar!Umbrellas and sunbeds can also be taken at Ultra all inclusive...

Reminds me of Cesar Palace in Vegas...Pretty empty. Not a style that I would like to see at sea location. Original interior, but not for me. Pool is basically outside and is over shadowed by the building. No green. No way I am ever staying here.

Wonderful hotel. There are only pleasant impressions left

A very beautiful place. Worth a look.

Location, on the beach The terrasse Bar looks beautiful, drinks average good The salad bar was ok Always fruits, pancakes Good enough coffee The chef and the bartender, the most nice people

This hotel really deserves its 5 stars! Nice comfy and big rooms, great everyday service, helpful and kind administration team. Perfect location, quite silent, short walk to the beach, full of shops and services. AC in the room, but surprisingly we didn't need to use it despite >30C outside. Ok, might see some small breaks on the wall and really a small bit of smell, but if you don't require perfect...

My experience at Galleon Residence and Spa was outstanding. The staff were incredibly attentive, ensuring every need was met with a smile. The room was luxurious, with a comfortable bed, pristine amenities, and breathtaking views. Dining options were superb, offering a variety of delicious meals. The spa and pool area were perfect for relaxation. The hotel’s location was ideal, close to key attractions...

This is a lovely hotel. Near the beach and bus stops.

Its nice and clean, the apartments are spacious and the pool is great. The restaurant has tasty food. There were some minor inconveniences like some stuff around the rooms being broken or people leaving towels to take up the sunbeds around the pool. The parking is expensive and the fitness is disappointing. It's close to the beach, but it's really far away from the main attractions in Sunny Beach...

Nice place, large apartments, very good wifi, good food. I liked the pool and also is close to the beach. The apartment we had was tidy but not clean (what I was expecting from a five star hotel) and also we had a party every night in the apartment over the hallway until morning

One-bedroom apartment is well equipped, spacious living room, big terrace. Bedroom is quite tiny and strangely organized - bed is short and above the head you have a hanging wardrobe - rather uncomfortable. Pool in August was a bit cold, cleaning of hotel is average. Great kids playground! Breakfast is good, you have everything needed, but nobody keeps any covid measures. Restaurant food is great,...

Fantastic hotel. Great location, really friendly and helpful staff. Large rooms finished to a high standard. Awesome pool with plenty space to relax outside. Absolutely faultless

Fantastic hotel. Great location, really friendly and helpful staff. Large rooms finished to a high standard. Awesome pool with plenty space to relax outside. Absolutely faultless

Very nice hotel, rooms are cleaned every day, tha staff is welcoming and friendly. Downside is that kitchen is not very well equiped. Also parking lots can be a problem.

I overall like the stay, it's pet friendly and relatively close to the beach. My room happens to have internet, and it's serving me just fine. The only negative side is that there's a lack of kitchen utensils - no pan, no knife, no pots.

everything is beautiful and very clean, thank you!

Nice apart hotel.

Perfect place, perfect food, the personnel is very nice, everything is clean ! I recommend 💯 !!! The weather is great, Bulgarian people are pleasant. The animation and the evening shows are good !

My stay at Sol Nessebar Bay was nothing short of magical. From the moment I arrived, I was greeted with warm smiles and exceptional service. The resort itself is a gem, nestled beautifully along the coastline with stunning views of the Black Sea. The room was spacious, impeccably clean, and elegantly decorated. I particularly loved the balcony, where I spent many evenings enjoying the breathtaking...

Excellent hotel with friendly staff and great amenities. Aquapark, food, beach - everything was great! We had a wonderful vacation.

We had 1 week holiday at Bay-hotel at the beginning of July. There was enough space at the pool. Sadly there was this typical issue that people reserved places with towels and did not show in several hours. But still we could find place for ourselves. When lifeguard kept order everything went fine, but when lifeguard was not present kids started immediatelly jump to pool. By the sea there was small...

Nice personal, very tasty kitchen, good beaches - almost all the day you can find the sunny sides. There are many attractions and entertainments for the kids. Very green territory. Lovely bonus - sea taxi from hotels seaside to old town Nessebar.

Excellent service! Everything and everyone so professional,helpful and friendly! We enjoyed our stay so much that we booked for one more night.

Rooms were nice. Food let the place down in all honesty most of time evening meal was lukewarm at best but there was a microwave if you wanted to warm anything through. Felt very corporate, a conference was in our hotel towards the end of our week and there was not enough staff on for guests. Only one restaurant and bar open so long time waiting We stayed all inclusive and the drinks were really...

We Enjoyed Our Stay 4 of us, (2 couples, all pensioners) have recently returned from a 10 day stay at the Best Western Hotel. None of us have any complaints of this hotel, the rooms are a good size, comfortable beds, nice walk in showers, quiet at night and conveniently situated for everything Sunny Beach has to offer, Flower Street, Bus Station, Bars and clubs. Hotel is kept really clean. The pool...

The best hotel in all sunny beach! Cozy and Stylish rooms, friendly stuff, delicious food in restaurant, nice swimming pool, jacuzzi baths is a special love!! Comfortable location: in 5 min from central bus station, 5-7 min from beach, around plenty restaurants, stores! What else do you need to have a great stay?! It was amazing experience there! Definitely recommend and will come back next year!

I had an excellent stay at Best Western. The staff were welcoming and attentive, making me feel at home right away. My room was clean, comfortable, and well-equipped. The hotel’s pool area was a highlight – spacious, clean, and perfect for relaxing. I also enjoyed the bar, which offered a great selection of drinks in a cozy atmosphere. The restaurant at the hotel was top-notch, serving delicious meals...

Great location, very close to the beach and the main strip. The hotel stuff is warm and helped us a lot to locate some places. Clean rooms and the food was very tasty. No hesitation for the next visit of Sunny beach. The kids were very happy with the water slides.

The rooms were nice- the beds were really comfy and big. The bathroom was nice and clean, I loved the mirrors ( the light was spectacular- my make up was perfect since I could see everything), but the shower was not so smartly placed- there was only one small piece of plastic that was suposed to make sure that water did not go anywhere. The water in fact was everywhere after shower. No curtains, no...

We would like to recommend this hotel, rooms super, service excellent and the animators Denis and Marie, were great, excellent games, we had fun and they were nice and very considerate. Thank you very much

10 min to the beach, on foot. All inclusive was great. We had cocktails all day long. I didnt like the white wine. Food was OK, sometimes a little cold. Fun time over the wekend.

Stayed in in July 23 with our daughter and 2 grandchildren. Lovely clean hotel, rooms cleaned every day, can’t fault it at all. I’m a very fussy eater and there was always something I could eat, only down side was it wasn’t very hot, the themed nights were great. Although the pool is a little small the grandchildren loved it. The entertainment was basic but again the children enjoyed, I would recommend...

Pro: We had a nice holiday, good food and a lot to pick from, very clean everyday, close to the beach and centre, friendly personnel. Cons: Very bad wifi, the pool kinda small and not taking care of the bugs inside it, the hairdryer didn't had a lot of power or heat, took me 20 min to dry my hair.

We have chosen this hotel for our family vacation (3 adults and 2 children under 6yo). It was great value for money. All inclusive, 2 bedrooms apartment with living room, and pool outside. What we didn't liked: - only one access card to apartment - only one evening event per week, poor animators - no guard by pool - location could be better - sea around 500m, city center around 2km. What we liked:...

Good food, large rooms, very clean. Nice staff. Not a large pool though. Close to the beach, 5/7mins.

Just came back the food and services we're rubbish the only good about the place was the outside bar and snack bar and the pool also they need to cut them trees down as we couldn't see the pool off the balcony

Good hotel. Placious stablishment with decent swimming pools and it was hella quiet, which was great. however cousine was almost the same for entire week. Seriously that was the weakest part. Beach bars were mediocre but bartenders like Ivan and a lady from Zvete were great.

This is the location of 3 hotels linked together. we stayed here from 21/7-28/7. - The plus point is that the hotel is newly renovated, although there are some imperfect equipment. - The minus point is that entertainment activities are not fun, some volunteers are not enthusiastic. - It is not clear if it is due to the influence of the disease but the food is not rich. In return, the cleaning team...

Great hotel for a family holiday. Rooms spacious and clean - daily cleaning was standard. Very friendly and helpful staff both at reception and in the bars and main restaurant. Excellent food which was varied and there was something for everyone. There was a great animation team for the children and adults too.

The Food and Drinks are very tasty. The room is clean and beautiful. The only criticism is that there are not enough sockets in the room.

Ppfff

Good and cheap hotel. Nice and clean rooms. Food was really really good. Not a lot of choise but what they serve is fresh and tasty and that's what mates the most. Cocktails are not amazing they put way to much alcohol in. But for what i paid i got an amazing holiday.

Probably the best value for your money on the Black Sea Coast. Can't fault a thing, maybe except the people that put towels on sunbeds, but i understand that that's difficult for a hotel to police.

Great resort and experience at a very good price. Food was awesome; same for animation team and shows. Very good place for kids.

Good location, big room, the food was great(lots of fruits and vegetables, sea food, grill, pasta, sweets...). Free beach towels. Each evening there is a show (Latino, Bulgarian, Mexican....). Nice personnel and entertainment team. The hotel has a private beach not far away with a small beach bar opened from 10 to 16:00 where you can find drinks, ice-cream and some sandwiches but is all the time crowded...

Perfect! Clean rooms, clean pools! Several restaurants with a variety of food every day! Friendly staff! We are staying for the second time and we will be back for a third for sure!

Stayed here for 10 days. It's brilliant. Great food, entertainment and staff. It's clean, it's a great location, the animation team are fantastic, there's always something to do for both adults and kids. Would definitely come again.

Very nice staff, varied food and the entertainment team had a lot of activities planned. Bulgarian themed evening food was the best. If you visit, remember to ask for your a'la'carte dinner.

Went there twice and will go for the third time too. Love it

Convenient beach close to the hotel

The best all inclusive-really great food! Modern and clean, first line, ocean front!

Very good hotel, I recommend it to everyone!!!👍

Spacious studio, modern. Extremely clean. Good & various food but just desert must be improved. Personal very kind. Merit its 4 stars A bit expensive but Quality is there.

Great place for summer holidays. Always fresh and tasty food, clean rooms, awesome pool and greatest entertaining crew.

Perfect as always. This is our third time staying in Tiara Beach Hotel for the last 2 years. Highly recommend, especially for the kids. Food is perfect, location is perfect. No complaints at all!

We had a really lovely week here, the hotel was spotless with a fantastic pool and water slides. Food was good, drinks average, snack bar was terrible though. We didn't like Sunny Beach centre as the restaurants are poor and its more for partying than we wanted with our 4 year old. We much preferred Nesibar old town which is 10 minutes on the bus and only a couple of £s, it's beautiful there and the...

The hotel is on the south side of sunny Beach but the centre is a 20 minute walk or a 5 minute bus ride away. The staff in reception are very helpful and speak good English. The pool is big and the children's pool with slides is a must. Walk through the rear gates of complex over a road and straight onto sand and sea.

The stuff works very much so that tourists can have an enjoyable vacation. I admired that 🙏 Large apartments, clean pools, they even have a library 🙂, animation programs for all ages, good food & icecream 🍧

Very clean, nice food, good location, perfect place for family holiday!

This Hotel is lovely, prime location for beach, shops, bars & restaurants. We were in room 12A, beautiful room with a view that was gorgeous. Facilities in hotel were good, staff all friendly and helpful. The reason why not 5 stars was the food, it was ok, but not very warm and samey every day. But other than that it was a perfect holiday and we will definitely return.

Even tho we faced a tiny issue upon arrival the services have been great so far, staff is great - Angel, Kris, Daria and the ever funny Barush make the evenings at the bar fun and precious. Food is great, sea is a step away from you and as a guest u truly feel appreciated.

It is a good hotel, well placed , almost on the beach. The pool was great, clean, enough space, enough sun beds. The rooms were cleaned everyday which was a big plus, spacious rooms, good food, enough variaties of foods. The minuses were that the water presure for the bathroom sink was very low, almost non existent, hot water not always available for the shower. The biggest minuses for us were lack...

Had a great time in my two week stay. Enjoyed my 9am fitness swims before others got in the pool. Food was top quality and plenty to choose from. Location was good for the beach but abit of a walk for the main bars ie: Flower street etc. Staff inc' cleaning staff are hard working and friendly.

Wonderful hotel with an amazing view and excellent location. The service and food were perfect, and the room exceeded my expectations with its comfort and amenities. The staff were incredibly attentive and made our stay truly memorable. I highly recommend this hotel for a relaxing and enjoyable vacation.

Clean room, nice stuff, good food and services. Next time I will choose again this hotel. Only 4 star because the WiFi doesn't work or it's very very slow 😉

The staff of the hotel are exceptional and made sure our stay was pleasant and comfortable. The rooms are cleaned daily to a high standard, bedding changed every 3 days, the cleaning ladies always planned it well and cleaned the room while we were having our breakfast, so we were never interrupted while resting in the room. Special thanks to Tetiana Kaminska, who explained how everything works in the...

Great location. Everything is done by foot and nearby. The beach is a 9 minute walk. The dinner is not very much different every evening but there are so many restaurants nearby for not a lot of money. Breakfast and lunch is very good and the snackbar is very nice with kids. They can get ice cream, food and drinks all Day on their own. There is a lifeguard That watches everything very good. Animation...

Im very happy with the stay. The service and the food was very good. Great variety of food. Everything fresh. Tasty drinks. Additional bar with chips, pizza, hot dogs and hamburgers open all day. Nice animations: mini disco for kids, darts, water polo, aqua aerobic, Zumba and yoga, foam party and Michael Jackson’s live performance. Friendly animators, bar and reception staff. The hotel is close...

Great hotel! The hotel staff is very friendly, the animators are on the same wavelength with you, the bartenders make the most delicious and fastest cocktails, the cleaner sings very beautifully during the cleaning, the rooms are clean, the food is delicious, especially the chef from the snack bar was kind to us, always smiles at the visitors, can talk to you, cooks the most delicious pizza, I will...

Stayed as a family of 5 in August 2023. 2 rooms but only one was cleaned in the week stay. The food was to a good standard. The quests were mostly Eastern European. The staff speak English and are helpful. 2 of our group were poorly for 24hrs, a theme for most of the hotel. All in all can not complain for the price

The best thing about Kalina Garden Hotel was the animation team, we are extremely pleased by their work and activities! They were always friendly, very active and dedicated to what they do. The activities were fun, the dances were very nice and they also have amazing kids’ animation, done with love, care and enthusiasm!

Everything was ok! Nice people, good food, clean rooms!

the best hotel in the world good animations and best barman. Perfecto.

A very nice place to stay. Good meals, nice service. No complaints.

Very good. Nice food, swimming pool, staff, near sea. I recomend for familly with children. Best regards from Lech Poznań, Poland

Very nice hotel. The swimming pool is nicely cleaned, there are free drinks, ice cream and pizza, the cleaning service was excellent, we didn't have any problem with it, the workers are really nice and helpful, the entry to the beach is just across the street with a wooden walkway, all and all a really nice hotel. My only complaint is the food, it's really classy and elegant and the kids might not...

Great hotel for families, located a little south of the chaotic Sunny Beach shopping streets. Super clean hotel, absolutely shiny everywhere at all times. Friendly staff, and the animation team did a great job creating activities for both kids and adults. Just a few minutes walk to the beach. On the negative side, I think the food could be more varied, but that just might be how all-inclusive gets...

Most things were great. Room was excellent pool was excellent and clean. Staff were friendly .our room was very nice had a big suite. Big beds very comfy settee .plenty of wardrobe storage. Close to some lovely restaurants. Efficient cleaners. Knocked to see if you needed anything if you were in your room. Fridge in your room air conditioning. Balcony with pool view.

Amazing 👍🏼

Everything was amazing. Can not wait to visit the hotel again 👌

Very cheap hotel, rooms are very nice and beds are comfortable. The pool is nice. Very close to the strip. Food is mostly cold, and choice is limited. Restaurant employees in the hotel are a bit moody. Dimo and Lubo the bartenders are nice.

Perfect

good place to rest families and groups. good location

Food is o.k. Room's are clear, but outdoor hallway nobody cleaning and lot of workers here don't speak English and they have very small parking. Water in pool is cold, but beach is very close, so go and swim in sea... ;)

The staff is not very good with English, but they were very helpful and determined to communicate!! They were very nice. The downside was the parking lot, which is crowded and cannot support the number of guests they have. The food variety is wider than other locations in the same price range. I personally don't like the way Bulgaria spices the meat, but it was good. They also have kebabs, pizza and...

Best location near beach and nice people

Good hotel.

The first impression is good. Good food. The truth is we were hungry the road. Then we'll see. The room smell is clearly not 4 stars. Said eliminate. The lobby bar is open. Well, in General the main sea. Well, it's enough...... Glad that you can at least relax a bit...

Very nice hotel, a pity the staff don't understand Russian language.(photo views)

We are currently staying at the Kotva Hotel in Bulgaria, and we couldn't be more impressed! This is our second visit to Sunny Beach, and Kotva Hotel is definitely the winner. Last year, we stayed at Barceló, but I have to say, Kotva surpasses it in every way. Pool bar running from 12 till 18:00 with plenty of food variety. The rooms are lovely, and the food service is well-timed. With 4 pools and...

Negatives: -Cleaning of the rooms is bad. They changed hand towels only twice and bath towels only ones for seven days. They don not changed the sheets. The room is not so clean. -Air conditioners are very noisy for the night. -All inclusive meals are just Ok if you want to eat the same things every day. -There is no bar where you can buy a good espresso or nice cocktail like Mojito or Frappe. -There...

Lovely and conveniently located hotel. Tidy and air-conditioned rooms. Appears to be wheelchair friendly. Daily room service. The hotel has multiple swimming pools, some with swim up bars. Few waterside. Unfortunately, some of them are out of service during our stay. Very pleasant staff. Multiple activities for children. The only 2 downsides are: not being allowed to fill own water bottle/ take water...

Excellent accommodation and proximity to the beach!! The rooms are modern and very comfortable! The hotel was just remodeled before the 2023 summer season and everything is new and clean. The food was very tasty and had wide varieties of items to choose from. We had a family vacation here and was 15 of us with 3 kids and everyone was happy and satisfied! We were so impressed with the dedication of...

Mediocre rooms. Mediocre or downright bland food. Nice service. Location is ok, I guess. I visited for a special weekend event but would not choose to stay here on my own.

An excellent place to stay with children, lots of water attractions where children can have fun. The food in the main restaurant is rather bland, but you can mix and match what you like, it's just rather monotonous. Minutes from the grill at the pirate bar outside are a nice diversion, then you don't even need to go to a restaurant for lunch. Prosecco is only poured in the restaurant and is excellent...

Very nice place to go with family. All staff are very friendly and helpful. Good food and very nice atmosphere during the time. The Flying Team are so good with children to organise their time. We had very good time .

I recently had the pleasure of staying at Mena Palace Hotel, and it was an exceptional experience from start to finish. The hotel itself is beautifully maintained, with clean and spacious rooms that offer all the amenities you could need. The staff were incredibly friendly and always ready to assist with any requests, making the stay feel very personalized and welcoming. One of the highlights of my...

Good food, no WiFi except reception, bad smell in room and very bad attitude of hotel employees - may the owner has to told them that guests pay money for staying in hotel. Be please more polite with your guests. Thanx!

Nice hotel staff are lovely but don't speak much English well more than my Bulgarian ... food is set up for Eastern European guests mostly ....but place is really nice and some fantastic places nearby that do some great food ...

I was here with my family in August 2023 we had a really good holiday the staff in the hotel were all very helpful and friendly the mena palace supermarket outside however the man with glasses is very rude shouting at my 12 year old daughter he's a embarrassment to his country as didn't find anyone else anywhere on our holiday rude like him please don't take that as any fault of the hotel as room were...

I'd go again. There was a hugh problem with other people that were staying there. Never I my life have I seen so many rude individual's. Meal times and at the bar, we were pushed out the way and stood in front of. No such thing as a queue. Dinner plates were situated in the middle of the food and it was a free or all. Maybe it dinner plates were at the start, it could have been better? There were...

Everything is great, except the rooms - they need urgent renovation. Year 2023: Congratulations to the Chef - he made a lot of improvements compering to the previous one (it was a woman). A lot of various food to choose, f.e. rabbit, duck's legs, big fish,... The only hotel that's literally on the beach - directly from the lobby you step on a sand. Year 2024: What a disaster!!! They change the Chef...

We loved this place.its super close to the beach and great atmosphere at the pool. Only downside was the WiFi is not great...but at least the kids didn't spend much time on the iPads...and the elevators are not great with long waiting times... The animators are amazing they truly make it special....my kids absolutely loved them and joined in all the activities. Thanks for an unforgettable holiday.

The best holiday ever. Love this place. The animators are really good they are the best.

I love this place, the animators are really kind to the guests and they so funny, the food is so delicious. The place is so beautiful.

Everything is good except the elevators. You can wait 15-20 minutes for the elevator. Just because of the elevators, I'm not sure I'd want to come back here.

Gorgeous beach. Gorgeous sea garden. Well done municipality of Burgas. Love your city 🥰

Hi, I was there for 1 week. Evrething was perfect,rooms ,service and location! Specially I like the animation! There is 3 kids who are very lovely and very polite! This 3 kids they make me feel child again I really enjoy dancing with them !

We really liked this hotel, close to the center and the sea, there are shops, pharmacies, supermarkets, and a promenade nearby. Very tasty and varied food, clean and beautiful rooms, and we can’t help but mention the animators, three young people made fun, interesting games for us every day, you can become real friends with them. They will always greet you with smiles on their faces. There are also...

I was in this hotel for 1 week. I really liked this holiday. The hotel is beautiful, it has a great location right next to the beach, it is very convenient. The rooms were nice and clean, the food was delicious and varied. Every evening there is a show and some entertainment programs as well as during the day, the animators were responsible for the entertainment, to whom I want to say a huge thank...

The location is fantastic, it has its own beach, the food is excellent. But the maids are extremely rude and don't do their job properly every day. They also charge the parking garage and block your car so it takes you a whole day or two to get your car out.

Overall, as a four-star hotel, Blue Pearl Hotel fell far short of our expectations. The entire hotel feels outdated and in dire need of renovations and thorough cleaning. It lacks any luxurious ambiance. Staff: While there were some exceptions, the majority of the staff were either rude or lacked basic customer service skills. The two bartenders in the beach bar provided contrasting experiences:...

Food was over the top amazing. Drink vere delicious. Amazing staff

Cool

I love this space 🤗its perfect! Close to the beach. Lovly poll. Nice personel. Rooms big and clean with clima. Perfect view on the the beach and sea. Weater perfect super hot🌞 Extra night live- Partys and bars on promenad. I RECOMEND THIS PLACE 👌🌴☀️🤗🌃

The Hotel is on the beach.Nice view of the sea from the room. Good Value for money.

Thank you for your hospitality!!! The location is top notch, you can almost jump in the sea from your balcony... Great customer service...

We rest from 27 may to 7 June. The hotel is stunning. To sea 1.5 minutes. The beach is clean,very comfortable entrance to the sea with children. We live in room 602, with a slice of sea view. The hotel is quiet autumn, a Wake up service. Wifi works perfectly in the room. Near bus stop (2 minutes) and a good supermarket. Room cleaned daily, very clean. The furniture is all new. The TV is on. The air...

A chic hotel for 3☆

First of all. Hotel is always perfectly clean. Crew is polite and helpful. All inclusive food and bewerage services are really all in. Every time you need or want, up till the last minute of the diner there are plenty of food. Variety of food is excelent, included vege, kids/newborns, fast food, pastry, cakes, desserts, raw style, bulgarian & international kitchen, soups, fruits, nuts, ice cream, ...

Fantastic Hotel, food was amazing, plenty to choose from. Easy access to the beach, which was very clean. The weather was beautiful, sunshine all day. The Strip of Stalls that ran along the beach had a wide variety of goods and bars. Altogether a fantastic holiday and we will return.

Overall we have really enjoyed our time at The Grand sunny beach the food is amazing and delicious I can’t fault it, the staff seem a bit miserable 😞 , but we had to buy us own water for the room as we only got one bottle and we were here for a week, although i bought small bottles and kept refilling them at the drinks station. The communal area and lifts are far too small for the amount of rooms....

It's not that great. Location is good for the sea, beach and eating and drinking. Also the rooms are fairly nice and cleaned every day. But the food and alcohol at the hotel are dismal and the entertainment is over and done within an hour. Horse meat is on the menu a few times per week and the beer is weaker than a shandy. Pool is fairly small as well. It's a 12 level building with great views and...

Such a lovely hotel staff so helpful rooms are tastefully decorated and equipped with everything you need variety of tasty food and drink

Spent a week here and I cannot begin to explain how clean and modern the rooms were. The hotel was recently refurbished and the facilities are amazing. There is also a brand new gym. The staff were lovely. Connected to the hotel is a pub, Vik, Michal and Todor made sure our experience was amazing and I watched them accommodate all the residents of the hotel who went in there. All the people we met...

This was our third stay at this place, previously was before the pandemic. There's not too many words I could add to the already-existing reviews which provide a rather accurate description of the current state of this establishment. Overall, we had a pleasant stay, we had a nice room, and we are grateful for the staff effort with cleaning, food and services. Despite the decrease in quality, I'd still...

Very good hotel and service. I'd recommend booking the premium package, it's great value for money! Hotel staff are super friendly and helpful. Highly recommended!

Hotel was clean, with staff constantly keeping on top of it which was great to see. Rooms basic, even though we upgraded to premium. Food ok, not enough variety compared to other holidays of a similar standard. Pools good and a good amount of entertainment. The main thing that let things down for us was the service from a lot of the staff - not all, there was the occasional good one, but not many....

Second day here and not sure about the negative reviews as the staff are awesome and super helpful! From reception, to the animation team, bar staff, restaurant staff, all very professional and welcoming! It’s not a 5 star hotel, you should know that before booking. As far as all inclusives go it’s up there with the best we’ve been to! Highly recommend and kudos to the staff :)

Very good hotel , located in the a good place, the food is great and the whole environment is well maintained and organized. There are many pools there and a big aqua park for the older and the younger. You have drinks included all day, you have an open bar at the pool with a snacks kitchen and a bar on the private beach of the hotel.

Perfect location and services. Kind staff all the time, huge variety of food and drinks. The only improvement area could be the heating of the pools, but this is not unique in this area. Overall perfect stay!