Hotels All-inclusive in Sunny Beach

Staff on the restaurant took a long time to get our drinks and sometimes we were on our main course by the time we received our drinks. Some staff were seen on their phones during dinner

Overall, we had a great stay here. However, the lack of entertainment & poor drinks selection would probably put us off coming back. The Good SERVICE 5/5 - the hotel has (mostly) chosen a really great team

Always very friendly & efficient. LOCATION 5/5 - the hotel is on the beach FOOD 4/5 - lots of choice, tasty, a little repetitive ROOMS 3/5 - A little dated, more 3-star quality, but acceptable

POOL AREA - 4/5 - it's enormous, you'll always get a sun lounger. The pool was chilly though! The (Not so) Good DRINKS 2/5 - both beers were dreadful, the wines were undrinkable

No Bottled drinks, except beer in the Asian restaurant. After 2 days out of a 15 day stay, we drank in bars along the beach or went to the Carrafour supermarket in front of the hotel and drank on our balcony

If they had more drinks choices (draft & bottled beers, cider, ale or stout) & evening entertainment, I'd consider booking again for next year

Probably the best value for your money on the Black Sea Coast. Can't fault a thing, maybe except the people that put towels on sunbeds, but i understand that that's difficult for a hotel to police.

Not a lot of choise but what they serve is fresh and tasty and that's what mates the most. Cocktails are not amazing they put way to much alcohol in. But for what i paid i got an amazing holiday

Honestly a great place to be, great clean rooms, new figures made from towels left in room everyday, daily room cleans to keep them clean and tidy, great food and wide variety to please all eaters, wonderful friendly staff working hard to keep the restaurant clean, hard working entertainers keeping all guests smiling and plenty of sports for those unhappy with just sitting by the pool all day

Good location, big room, the food was great(lots of fruits and vegetables, sea food, grill, pasta, sweets. Each evening there is a show (Latino, Bulgarian, Mexican. Nice personnel and entertainment team

The hotel has a private beach not far away with a small beach bar opened from 10 to 16:00 where you can find drinks, ice-cream and some sandwiches but is all the time crowded, you have to stay minutes in the sun to get something

Perfect! Clean rooms, clean pools! Several restaurants with a variety of food every day! Friendly staff! We are staying for the second time and we will be back for a third for sure!

Lots of space around the hotel and activities to keep guests busy throughout the day. The beach was just a 5 minute walk away with beautiful views. I will definitely return to this hotel in the future it was brilliant

Nightmare for tea and coffee machine. Toast was a battle with one toaster. Waiting staff did an amazing job, The restaurant was very clean. Food was not always hot but a good selection

What a beautiful hotel, we loved it! Rooms were very clean and spacious, bathroom was very clean and spacious too. The food was lovely with a different theme every night lots of choice including English options

He is what makes this hotel, he has brilliant hospitality and customer service and would return based on that alone! The room sizes are very generous for a family of our size which we love! The staff in the upstairs restaurant are lovely and friendly and very patient

Breakfast was good too a nice selection of cooked and continental. Lots of pools to choose from however I was quite happy with the heated indoor pool

We went as a family for the first time to Bulgaria, we wish we had of came a week earlier as a lot of places-trips were closing for the season, but with that in mind we still found things to do with our family

The premium rooms are really close to the beach, where we could have beers and soft drinks and the resort is really well located. In other words, if you organise a big trip with a group of friends, it is worth coming

The check-in process was seamless, and we were warmly greeted by the friendly staff. The lobby was stunning and we had amazing drinks there to set the tone for our beachside escape

Dining: The dining options were phenomenal! With a variety of restaurants to choose from, we indulged in everything from fresh seafood to gourmet international cuisine

Pour yourself beer taps in snack bar and premium restaurant. Pool beach side is nice and quiet. I would definitely go there again

I think that coming with 50 other people from Budapest helped because they treated us as special guest, they gave us a free champagne bottle on our last day and let us host a small party in a reserved area

Room: Our room was spacious, impeccably clean, and beautifully decorated, with a private balcony overlooking the sea. Every morning, we were greeted by the sound of the waves and breathtaking sunrises

Love this hotel will definitely be back,its so close to everything and the great glarus karaoke bar, food not amazing but u won't starve,the Hawaii restaurant opposite is amazing for food and very cheap

We had an absolutely fantastic time, Rooms cleaned everyday, staff were really helpful, asked for a kettle for our Room it was there within 10 minutes 😀

Stayed here for 2 nights after our flight home was cancelled; they gave us a room with no hassle at all; went bed and breakfast even though our previous hotel was all inclusive; breakfast selection not vast but satisfied us; rooms are spacious very clean; sea view amazing but you get noise from bars so not for everyone would definitely stay here again in future

2nd trip to this hotel and still brilliant, location is fantastic, close to many bars and places to eat, you get 10% off at aura which was lovely, found a cracking bar 5 mins from hotel called the pub opposite the red lion at back of grand hotel food really cheap 6 lev for an Omelette and drinks are really cheap, big screens for football aswel, only 10 mins from the strip, big pool area though does...

One top tip from me for Bulgaria this was my 15th visit is never go all inclusive or that to there, the food at hotels is usually bland and repetitive, food is very affordable and well priced to eat out espically if you go off the strip, the pub did great cheap food also Jupiter steak house does great food including the best cheesey garlic bread you'll ever have

Good taxi company to use is ians, they are honest and cheap and you can Watts app them and they will give u a fair price 20 lev to nesebar and St vlas for example here's their no 00359878376700

The hotel also has a good DJ, as well as the chef who makes delicious burgers!, Ground floor shop, Billiards, and pool bar!Umbrellas and sunbeds can also be taken at Ultra all inclusive or directly on the beach,At the pool beds and sunbeds for everyone!The rooms are cleaned every day, it is a hotel for all ages! Super !Thank you Bulgaria and Victoria Imperial Pallace

The hotel attracts with a large number of cozy and clean rooms. Clean thoroughly and promptly. I personally have no complaints at all.

Stated as five stars, but it is clearly Bulgarian. In fact, there is a solid four. The hotel itself is beautiful. The pool is spacious, through the promenade of the sea

Reminds me of Cesar Palace in Vegas. Not a style that I would like to see at sea location. Original interior, but not for me. Pool is basically outside and is over shadowed by the building. No way I am ever staying here

Overall, dirty! The food is good, but the tablecloth and the dishes are disgusting! The tablecloths were often dirty! Bad noise isolation in the rooms are Smoking, and not just on the balcony

Appearance gorgeous, but for a 5 star hotel a lot of minuses-the rooms, the corridors have not seen the repair. Linen and towels are changed rarely, the rooms are also clean rarely

Drinks are typical for Bulgaria: W/R wine, beer, some alcohols including whiskey in all-inclusive options (for me great)

There are enough sunbeds for all guests in the pool area and no one decided to make reservation by putting towel on it. I really appreciate this! The pool area is totally great and large enough

You can find two shallow pools for children and one deeper for those who can swim. There are holes in pool underwater wall so you can swim through (nice attraction for elder children)

Walk between the hotel and the beach takes 5 min and there is plenty of free of charge space so you are not forced to pay for sunbeds and an umbrella like in Golden Sands region

Water coast is shallow, for instance 100m off shore water depth is about 2m. In Golden Sand region 2m depth is 2-3 times closer

Water is the pool is perfectly clean and warm. Hrizantema is a good 4* Bulgarian hotel with an excellent pool area and close to a nice beach where you aren’t for forced to hire a sunbeds

( The cakes and desserts were amazing ) The outside area and pools and sunbeds were spacious and there were plenty of sunbeds for everyone. The hotel was in a good location a 10 minute walk to the beach and resort

The only bad thing i would say are the lifts were very slow and unpredictable. Otherwise this is a superb hotel which i would recommend and definitely stay in again

The staff is just amazing, the animation team did a great job of keeping kids and adults entertained. As a picky eater I can say the food was absolutely delicious

The front desk manager Nasko is an absolute gem, 1000000 stars to whoever hired him. Absolutely lovely hotel in a great location

The food was acceptable, with the exception of the main course all others were the same in all 5 days we spent there - same cheese, salami, salads etc. The dessert was disgusting and believe me I'm not a picky eater !

This hotel was chosen based on the high score on Booking (8. 8) but from my point of view is overrated! The 3. 9 stars on Google reflect the reality

Everything is done by foot and nearby. The dinner is not very much different every evening but there are so many restaurants nearby for not a lot of money

Breakfast and lunch is very good and the snackbar is very nice with kids. They can get ice cream, food and drinks all Day on their own. There is a lifeguard That watches everything very good

Special thanks to Tetiana Kaminska, who explained how everything works in the restaurant and made sure all the tables were cleaned promptly and to a high standard

Would be great to improve air conditioning in the lobby, restaurant and bars as it gets really hot with many people in one space

But overall it is a lot of waiting, in the restaurant, in the bars, for the elevators. Most days we walked up tp the 6-th floor just because you have to wait forever for the elevators

Animation team is very friendly and shows interest. The bathroom and rooms are clean and the airconditioning works perfect

I like everything about it. Good looking, but a bit small room's, there is a big and clean swimming pool and a bar. Also loved the food service. It even has a billiard table and table football.

The biggest problem with this hotel are guests who throwing trash on ground, cant use toilets, in dining room they behaving worse than animals. for most guests trashbins are unknown things

Service was great with room cleaners and very good and helpful service in dining room. Sea is very close and pool is cool

It should be much better place if there are normal guests

When I stayed in this hotel in 2010 it was a five star and now it's a four star even then it wasn't that good the pool was cold and the food was horrible the rooms were dated but they were clean and the staff were friendly

The room I was in, which was 616 had no tv access, There were no channels to watch, Blanket also wasn't comfy and so wasn't the pillow, Elevators stop randomly at stages even tho no one is there

5th Year They have started upgrading, the pool is brilliant again, it seems the rooms are being redecorated etc. Staff great, the Fenix restaurant is ok for simple good food

The Fenix pool bar (happy hour 24/7) is just fabulous, well prices, the most friendly staff you can find. Downsides The breakfast and evening meals are still very poor, breakfast is bearable but evening meals very poor

restaurant was to busy ate out most nights & when we did eat in hotel at night not much to choose from not very good at all

Great hotel,was in 2013 and 2014 with a child. The food is delicious , with an open balcony and hear the music

Lovely hotel. Maids on 4th floor are so lovely. Food not the best but only went b nd b. Location spot on.

I enjoyed the hotel and it was the first time at sunny beach and I will go back next year with my daughters

The food and drinks, both alcoholic and non-alcoholic, were plentiful and of excellent quality. The rooms were clean, spacious, and we were fortunate to have a beautiful view of the sea

The restaurant was big enough, we always found a table. There was a lot of food to choose from

The bad: At the entrance of each restaurant, there is something like security, and they monitor to ensure no one takes anything out, making comments if someone does

We had a really lovely week here, the hotel was spotless with a fantastic pool and water slides. Food was good, drinks average, snack bar was terrible though

If we exclude the animation and the security at the entrance of each restaurant, the hotel is great

The staff were incredibly helpful and polite, providing impeccable service throughout our stay. When we requested a crib for our son, they were very prompt, and it was already set up in our room upon check-in

Amazing fish, fresh and well cooked! Probably the most friendly restaurant in this area:) sincere and respectful people, great service! If will ever come again to Bulgaria, definitely visit Azurro Barbeque again!

The best restaurant in Sunny Beach. Welcoming and friendly staff, they are actually happy to see you! Cocktails are always on happy hour two for one!!! Food is fresh and delicious! Can't wait to go back! Yummy!

Cheap as chips, absolute bargain, wife had pork in a pickled sauce and chips, I had the full mixed grill, both meals came with a complimentary small beer, I also had another small beer, total bill came to 44

The best restaurant in Sunny Beach, we visit it every year. They have the best chicken and the band is playing some lovely music that everybody knows. And the staff is really helpful and looking after you

Every time we visited the service was great, same was the food. Good prices for good food. After the first time they already recognized us! Very lovely restaurant!

Breakfast was really good and went most days. Beer and cocktails were good but the evening meal was nice but really small. The usual lady wasn't there (maybe why) but the staff are friendly and attentive

Sometimes because of the traffic the transport can last up to a half a our. If you have all inclusive, there is nothing on the beach for you. The distance from the hotel to a public beach is around 1 km

We had a fantastic holiday here. The staff, buffet, pools, activities, entertainment, bar. Those people seem to believe the resort is located in Monaco and set their prices thereafter. Everything else was fantastic

My 3 year old loved every moment of it. The private beech was OK, but we prefer the public beach in Sunny Beach

There is a direct alley from the hotel to the main street that you have to cross and walk a bit to the beach - the beach shuttle does not have AC - a very terrible experience when it's hot and the bus is full - the drinks - like all inclusive - not very good but drinkable I do reccomend to stay here because the resort's good value for money, the landscaping, the food and the chill vibes

Expected so much more from here. Cold food in the snack bar which was covered in feasting wasps. Not a smile from any of the staff! As we went nearing the end of the season, we felt like we were in the way

I'm really impressed with this hotel. We've done several family all-inclusive hotels in different countries over the years. Great size, very clean, great food for kids and adults

A very solid hotel. On the first line. Gorgeous views from the rooms. In the heart of the resort. Next to Luna Park. Cafes and restaurants, entertainment for every taste. Huge private pool.

Nice hotel! Clean, and superefficient waitresses in the restaurant. Minus for slow elevators and keysystem...

Very nice staff, varied food and the entertainment team had a lot of activities planned. Bulgarian themed evening food was the best. If you visit, remember to ask for your a'la'carte dinner.

The problems with no food, variety of dishes, operational work for adding food on the dispensing table, very quickly remove the dirty dishes from the table. Guests: in the subjective view of 80-85% - Germans

Animation only for German pensioners. First line, left-pool and from the beach. Sunbeds and umbrellas are paid on the beach. Get a room with sea view-sooo cool!!! View of dining - we had the top floor

Spacious studio, modern. Extremely clean. Good & various food but just desert must be improved. Personal very kind. Merit its 4 stars A bit expensive but Quality is there.

This is the place to have any meal! Breakfast, lunch and dinner! A relatively small menu list literally means that a) everything's fresh, b) the chefs know their menu and c) you're gonna have a great time! The waiters are super polite and on time too! Make sure you have a reservation for the evenings too

This Hotel is lovely, prime location for beach, shops, bars & restaurants. We were in room 12A, beautiful room with a view that was gorgeous. Facilities in hotel were good, staff all friendly and helpful

Location was good for the beach but abit of a walk for the main bars ie: Flower street etc. Staff inc' cleaning staff are hard working and friendly

Wonderful hotel with an amazing view and excellent location. The service and food were perfect, and the room exceeded my expectations with its comfort and amenities

The staff were incredibly attentive and made our stay truly memorable. I highly recommend this hotel for a relaxing and enjoyable vacation

The biggest minuses for us were lack of parking spaces(not enough) and we had to park on a private parking which ment extra cost for us and the second incovenient were the free sun beds offered by the hotel on the beach for every room, the first 4-5 rows were already occupied with towels since the past evening altough it was against the hotel rules but nobody cared and of course we didn't got to use...

The hotel is super! Food was always enough, even if coming at the end of all imposed with the mountain. To the beach: 100 m sunbeds free. Room cleaned every day, bed sheets every three days

Fine - very good hotel. Their loungers on the beach. Liked the themed evenings which are sometimes made in the dining room, with the décor and cuisine of different countries.

Best hotel in sunny beach, i am recommending to go there. Good food and also best location, only a few minutes from the beach and also the centre

Amazing experience, lovely hotel and staff, beautiful surroundings, very close to the sea, delicious food!!!

Cocktails and ice cream fill up

For its stars the hotel meets.The food is OK.The room was always cleaned.Close to the beach.The staff are good to the people,however..the fact that retsepshene we were welcomed hospitably

We always had somewhere to eat as they provide a late breakfast and evenings when we had pizza before dinner which was amazing. The all inclusive menu had everything that we could imagine and more

They even have their own part of the beach right in front of the hotel where you can find a lot of sunbeds. We recommend Helena Park to all of those who want to have an unforgettable experience in the Sunny Beach area!

We had the best time at Helena Park Hotel when we traveled to Bulgaria! Everything was great from the food, rooms, room service, cleaning team, entertaining team and staff

My stay at the Helena Park Hotel was nothing short of outstanding. From the moment I arrived, I was impressed by the warm and inviting atmosphere

The hotel itself is beautifully maintained, with lush gardens and pristine facilities that truly made me feel like I was in a luxurious oasis

They were polite, understanding and they answered all of our questions. They go all out to ensure everyone has a great time

I recently stayed at HVD Club Bor, and it was an exceptional experience! The hotel truly stands out in every aspect, making it the perfect place for a relaxing and enjoyable holiday

Food and drinks are available all day

Everything was nice! Location, accomodation, service, food delicious. The beach is very close, 5-7 minutes from the hotel. The pool could have been a bit warmer. I recommend!

Entertainment team very friendly to everyone. There is so many Games for adults and also for kids. I have been to many Hotels with Animation but i can say here they have the best Animation Team

The animation team is full of energy and creativity, keeping guests entertained throughout the day and night without being intrusive. It’s the perfect balance of fun and relaxation

The level of detail in cleanliness or the food provided is something beyond all my expectations! Thanks Alexandr (bar manager) and your staff for being so helpful all the time! Couldn’t recommend more!!! Perfect stay

Service towards the end of our stay regarding the bar by the pool slowed towards the end of our stay but overall the quality was good with us having a brilliant time

After I asked to change the room, because our stinked with sewer, she said that it’s OK and we just need to open the windows. After a day and a good job of General Manager we got a new room

Enjoyed this hotel very pretty and offers lots of facilities, and right on the beach ,rooms could do with redecorating and better cleaning service, the spa and beauty treatments are well worth a visit, meal's are good local food and continental breakfast, offering plenty of choice

The restaurant was abundant in choice and the food was wonderfully prepared

The location is excellently with it not being too far from shops, the beach and a shopping centre attached to it with a discount in some stores due to staying at the hotel

Had a lovely time here with the staff being so friendly. Room service was very good with towels being replaced daily and the general upkeep of the room maintained daily