Sir Savigny Hotel, part of Sircle Collection in Berlin

Sir Savigny Hotel, Berlin (An Uninviting and Bizarre Experience)

While creatively designed, the hotel offers a fundamentally featureless and unwelcoming experience that falls well short of even basic hospitality standards. This impression was shared by friends, who were also staying at the property during the same period.

The property is defined by what it lacks: services or amenities. Guests should note that the lobby restaurant is no longer the 'Butcher' and decidedly unaffiliated with the hotel, a fact that both parties are quick to point this out.

Perhaps, though, it was the reception team's behavior that was the most bizarre aspect of the stay. The lone individuals camp out at the end of the large, shared work table in the lobby, yet each actively avoid eye contact or interaction with guests. They exhibited zero interest in assisting, acknowledging, or even greeting people entering or leaving the property. This odd dynamic makes the otherwise comfortably designed lobby feel inaccessible and hostile.

Furthermore, while my room was lovely, the housekeeping's attention to detail is severely lacking. The room was dirty and daily service appeared rushed, failing to meet standard levels of cleanliness or care. One day in particularly I received only partial cleaning service while my friend's rooms were not cleaned at all!

This collective experience with the brand was so profoundly bizarre that we have canceled our planned stay in the Family Suite at the Sir property in Barcelona. We have zero confidence that the brand can deliver basic service or hospitality after this consistently substandard stay.

A stay at the Sir Savigny demands total disengagement from the guest and zero amenities, delivering a truly unusual and disappointing stay.

The location of this hotel was very nice. Loved the neighborhood with all it's nice little bars and restaurants.

The thing I didn't like at all was breakfast. It just stopped being served after one day!! Breakfast was being served the first morning, but it was really bad. Bad coffee, the smallest piece of old bread, orange juice from a box and some thing that represented fruit. I think.

After the first morning breakfast wasn't being served anymore!! We just had to find our own places to eat breakfast which left us with foodbills that quickly piled up after a few days.

Also the people in the restaurant next to this hotel (which I assumed was the same place) were very rude. Like really cranky and annoyed. I felt like a 3 year old doing something wrong just by asking something.

After we left we did get some of our cashback for the breakfast. We stayed 4 nights and we got € 64 back. That's the same as having breakfast once in the restaurants they send us to.

Also it was extremely hot in Berlin when we were here (days of 35 degrees). Airco couldn't keep up with the temperature so the room was very hot. No sleep there.

And at last the cleaningpeople took on of our roomkeys that we left in the room. Not a biggie, but why?

Overall a very underwhelming stay. It would have been nice if we really got a decent refund. Or we could give them the receipts of our breakfasts we had to pay for because they just stopped serving it.

Great locations but rooms really need an upgrade/ remodel. Pillows are not great either but beds are generally comfortable. Front desk stuff is not warm and friendly. They do their job but without any effort or a smile. We met various staff and they were all the same. Average hotel in a great location. Nothing to majorly complain about but meh.

The room is charming and truely a Design Hotel. The location is good, right next to a train station.

The service from reception was the worst though. I agree with others who write here about the service. It's terrible and lousy! They show no interest at all. The woman ( dark hair) was ok and trying but the guy was weird. He doesn't smile, doesn't talk and feels like he's racist to be honest. Not good at all. I wish they were a little more welcoming and friendly, especially since they work in the hotel industry where service is the focus. Nothing wrong with the hotel but there's something strange about the staff at reception.

The guy who works at night was friendlier though.

Edit: The blond receptionist is lovely and she’s super friendly!