Sheraton Duesseldorf Airport Hotel in Dusseldorf

Just stayed at the Sheraton Düsseldorf Airport Hotel. The check-in team was warm, welcoming, and professional. That part truly stood out. And in terms of location, it’s ideal if you’re arriving late or catching an early flight. Extremely convenient.

However, the hotel itself feels outdated. The photos on the website seem to be from the opening day, and they set expectations that do not match the reality. I had booked a suite, expecting a modern and comfortable space. Instead, the room had wall-to-wall carpeting, dark corners, and poor lighting. Some areas were too bright, others too dim. The television looked like something from the early 2000s. These days, a basic Smart TV is a small investment, and its absence sends a clear message: comfort is not the priority.

That is a valid business decision. But guests should be aware. This is a functional airport hotel, not a space designed to impress or create a memorable experience. If you come in with practical expectations, it will serve its purpose. Just do not expect much beyond the basics.

The lounge is also underwhelming. It barely qualifies as one and feels more like a storage area for cleaning supplies. If the management sees it differently, I would encourage them to visit a few other Marriott properties to see what the typical guest might expect.

A renovation would make a real difference. It would not only improve the atmosphere, but also show guests that their comfort and experience still matter. Most visitors would welcome that change.