Novum Hotel Norddeutscher Hof

Rooms and prices





























Description
With a stay at Hotel Norddeutscher Hof, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Hamburg Messe and Congress. This hotel is 1.6 mi (2.6 km) from Miniatur Wunderland and 1.8 mi (2.8 km) from Elbe Philharmonic Hall.
Hotel opened in 1927, renovated in 2004. In this mini-hotel 35 rooms, 4 floors.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service Animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- All Spaces Non-Smoking (public and private)
- Reception desk
- Family room
- Cable TV
- TV
- Shower
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Safe-deposit box
- Luggage storage
- Telephone
- Breakfast
- Restaurant
- Vending machine
- Free Wi-Fi
- German
- English
- Multi-language staff
- Tour assistance
- Parking nearby
- Business center
- Fax machine
- First Aid Kit
- Family/Kid Friendly
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 4350 m. It takes 65 minutes To the beach!
Street view
Video: Novum Hotel Norddeutscher Hof Hamburg, Hamburg, Germany
Map
Reviews
One problem if you arrive by car is that the parking spaces in front of the door are only for a maximum of 120 minutes and cost €3.50 per hour. The hotel provided a list of parking spaces/houses upon request, but one was very small and already full, and the other did not cost €20 as stated on the note, but after less than 24 hours we were already at €42.
The friendliness of the staff was mixed. When I asked about parking, I was immediately told not to come and hope to be able to check in before 3 p.m. (which we never planned to do). The colleague who worked there afterwards, when we wanted to drop off our luggage at 2:15 p.m., was very friendly and simply gave us our room key.
Our room was right next to the river and the building was old, so if you're very sensitive to noise, this might not be the right hotel.
So all in all, it's definitely recommended for short stays and we would come again.
Unhygienic! Bedbugs!!! I was bitten all down my legs and the staff refused to believe me. Fruit flies on the bread at breakfast.
Dirty carpets and curtains, and clearly also mattresses! These are all photos of the dirty sheets in the bedrooms I was put in!
No slippers in the rooms so unless you bring your own prepare to walk on the bedbug infested carpet 🤮
Incredibly rude and unhelpful staff at times. Announced my room number loudly and repeatedly when I was came in, as a small woman travelling alone, in front of other guests. Refused to believe me about the bedbugs (confirmed by the pharmacist, who gave me hospital recommendation!) even after seeing the bites and photos of stains on sheets.
Took my friends coming in to fight for me to get a different room and VERY small partial refund for the bedbugs (which I did not even end up receiving)
The new room was not clean. Sticky stuff on pillowcases, pen marks on bedsheets, etc. Upon checking out they offered me a €9 refund (1 breakfast!!) for all my troubles. This did not even cover my half of laundry costs from the bedbugs. They did not even end up giving me this refund as they started checking in other guests while I had a flight to catch.
They also gave me incorrect information on breakfast times, making me miss a breakfast anyway!
Also incredibly basic. No WiFi in some of the rooms. Just avoid.
In terms of dissatisfaction, the black people's RECEPTION was not very friendly and seemed very impatient; the room was next to a street shop and it was a bit noisy at night, so I had to close the window to reduce the noise.
Frequently asked questions about Novum Hotel Norddeutscher Hof Hamburg
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 65 minutes to reach to the nearest beach.
Which sights are located near ?
The nearest sights are: Kunsthalle Hamburg Art Museum (330 m), St. Peter's Church (940 m) and St. Nicholas Church (1.4 km)
Which room categories are available in the ?
You can book Other, Bed in Dorm, Economy room, Economy Single room, 1 Bedroom Economy Single room, Economy Double room, Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Single Family room, 1 Bedroom Standard Single Family room, Standard Triple Family room, Standard Quadruple Family room, 1 Bedroom Standard Quadruple Family room, Standard Double room, Standard Double Family room, Comfort room, Comfort Single room, Comfort Double room, Comfort Triple room, 1 Bedroom Comfort Single room, Superior room, Superior Double room with river view, Deluxe Junior Suite, Deluxe Double Junior Suite, Suite, Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.
Does Hotel Norddeutscher Hof have a swimming pool?
No, Hotel Norddeutscher Hof doesn't have a pool.
Are pets allowed at Hotel Norddeutscher Hof?
No, pets are not allowed at Hotel Norddeutscher Hof.
How to get from the closest airport to Hotel Norddeutscher Hof?
The closest airport is Hamburg Airport, and it is about 25 mins from hotel by car (11.3 km).
What is the cancellation policy for Hotel Norddeutscher Hof?
The cancellation policy for Hotel Norddeutscher Hof varies depending on the type of room and booking conditions.
Does Hotel Norddeutscher Hof offer airport transfer services?
No, the Hotel Norddeutscher Hof doesn't offer airport transfer services.