4 star hotels in Hamburg

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Mercure Hotel Hamburg City, Hamburg1 / 50
8.6
Hamburg, Amsinckstr. 53 🧭 Map
This is a perfectly practical Hotel, a bit off the beaten track, but only a 15-20 min walk from the more central places o f Hamburg. The quarrell you migh have is that the aircondition was sub par, particularly considering the hot days/evenings of July. Breakfast was good, but crazy crowdy after 9 (first day), but almost empty pre-8.
Huge mistake. We choose this place with friends to spend couple nights during Euro2024. Unfortunately it was a huge mistake. The bed is comfortable - that’s all of the pros list. No kettle to make coffee or tea in hotel room, even not a free bottle of water! You can choose water from minibar for 5€. Coffee in the lobby at 12:00? Impossible… Main restaurant is closed after breakfast, and lobby bar starts...
We had a nice stay, everything was super clean. We found the room a bit small for 4 people (2 adults 2 kids). Sofa bed wasn’t made so we called reception and someone came within 5MINS to fix this for us. We found the breakfast very expensive (78€ for 2 adults 2 children). There was obviously a good variety of food but still didn’t justify the price. We went around the corner the next day and had breakfast...
To Build the fridge and Wardrob as a container was not a good idea. It makes too much noise. It wakes up kids or they want to play with it, as open and close and hit, to make much more noise. Bus in front, Edeka walking distance and good breakfast at Cafe Irma.
Is this the cutest hotel minibar fridge disguised as a shipping container, or what?! The handle really works just like the big ones.
Nice layout. Rooms were decent enough for the price point. The bar could consider having a local beer on tap and the breakfast price may need to be reconsidered.
All reviews (31) Video
190 $
NH Collection Hamburg City, Hamburg1 / 50
8.2
Hamburg, Feldstr. 53-58 🧭 Map
Quality hotel with crisp, clean, modern rooms, luxury bedding and classy bathroom fittings, with even a free emergency toothbrush! Located an easy-walking 1.5 miles from the city centre and docklands, in an area full of trendy independent fashion shops, bars and cafes. See photos. The only problem we had was the air conditioning, which was useless but much needed as it was 28c in Hamburg when we were...
I recently had the pleasure of staying at this exceptional hotel and I must say it exceeded all my expectations. From the moment we arrived, the staff went above and beyond to ensure our stay was memorable. Ricardo Carvalho his kindness towards children was truly heartwarming and made our family feel very welcome. The breakfast offered a wide array of choices, catering to all tastes and preferences...
My room was really huge! And bed was cery comfortable! Also service was great. Although rooms are a bit “old”, and do need some modernisation maybe, it was really nice stay at NH Collection.
The staff were super friendly and helpful. We were on a family trip and we reserved two rooms. Even though the rooms were assigned in two different floors they managed to change it so that we could be in the same floor. The location is just fine and near to restaurants and a small supermarket. Recommended
Was my first time staying at NH collection in Europe, I am so happy with my choice it is a 10/10 hotel . Staff are amazingly friendly and welcoming, rooms are spotless clean and comfortable with all kinds of amenity٫ breakfast was very versatile and they even had mimosas ! They had great coloring area for kids , they are very supportive for the kids friendly requirements, the spa was another highlight...
This place is amazing like really amazing I am a family of 3 and I came with some family members super comfortable beds there suits ARE amazing (I was in one so that’s how I know it’s really good) clean bathrooms outstanding food and just a 10/10 for me and the location is beautiful with a mini some sort of garden and it’s really child friendly. Also they have lots of activity’s like a steam sauna...
All reviews (50) Video Street view
228 $
Hotel Eggers Hamburg, Hamburg1 / 50
8.6
Hamburg, Rahlstedter Str. 78 🧭 Map
It's located around 30 minutes away with public transportation from the city center. The hotel was very clean and neat. Although the room was small, they provided a wardrobe to store our belongings, a television, a safe box, and a small fridge filled with drinks. You also don't need to bring towels because they provide them.
Great pool, good showers, and a comfortable bed. Easy parking and places in a nice area.
The entrance was very nice and inviting, the check-in staff were very very helpful and informative ...Great job 👍...The Sauna, pool, gym and relaxation wellness area was also very nice...Parking was easy and many free places....Only negative point was the cost of the breakfast 16€. Would I go back there again 100% yes....😉
The rooms are comfortable, clean and spacious. The services are good and it has a great value for money. The hotel have a free parking!
Very clean. Breakfast is prepared according to your desire and is either served at your table or you take it yourself. Very good service from all the staff, always friendly, tried very hard to read the wishes of the guest in the eyes. Looking forward to next visit.
Good and clean hotel. The reception staff are very friendly. The breakfast was plentiful and left nothing to be desired. You will be warmly welcomed there. I was very impressed with the friendliness. I thank you and will gladly return.
All reviews (33) Video
180 $
Sir Nikolai Hotel, Hamburg, a Member of Design Hotels, Hamburg1 / 50
8.4
Sir Nikolai Hotel, Hamburg, a Member of Design Hotels
Hamburg, Katharinenstrasse 29 🧭 Map
Quirky, clean, good air-con (a very hot weekend @ 32). Lovely staff, decent breakfast.
Highly recommend this property if you're looking for a high-end boutique experience that is comfortable and friendly! From the moment my parents and I stepped into Sir Nikolai, we felt comfortable and welcome. Decor was warm and inviting and Tamara at the front desk treated us like old friends. My parents loved chatting with her in English (they were visiting from the U.S.) and she went above and beyond...
Beautiful hotel with well decorated, spacious rooms. Location 10/10 and lovely staff. I would definitely go back.
Amazing hotel, with great staff! Especially a shoutout to Jasmine, who consistently went above and beyond during my stay. Without a doubt the best place to stay in Hamburg, with stunning rooms and an excellent location. They even have a Spa including sauna and swimming pool, and the overall aesthetics of the hotel is beautiful. Can recommend 100%
Sir Nikolai hotel in Hamburg is by far my favourite option to stay. Awesome design and interior, great love to the details, fantastic stuff and almost too nice to ever leave again. I would highly recommend this hotel to each and everyone of you!
Great atmosphere. Elegant. Great service and people absolutely friendly in the reception. Also great location. I liked the room very much and not expensive. Will come back again.
258 $
25hours Hotel Hamburg HafenCity, Hamburg1 / 50
8.6
Hamburg, Überseeallee 5 🧭 Map
Fully packed rooms with everything you need. Shower was lovely. A pleasant surprise that there was a sauna in the hotel. Would recommend everybody takes advantage of this. Easy to reach from central station with the bus. All landmarks within approximately 10-20 minutes.
Wonderful hotel at a great location. The atmosphere and decor is outstanding and the rooms are well designed with cozy details. The staff is friendly and it's clean and inviting. The only thing that I think could be better are the beds, they are a bit too firm and hard for my taste.
Well located for the river and St Pauli. A little over designed decor though! All the little extras make it very good, the listening room, free mini bar etc. Spa area a bit disappointing, more than four people and it's overcrowded. Overall good place to stay though.
Last week I spent some nights in the 25hours hotel, my second stay in total in this hotel. The team was very nice, friendly and helpful. The check-in went very smoothly and I was granted an early check-in. My room was upgraded to en extra large one with lots of space and nice perks. Unfortunately, the windows seemed not very noise cancelling - especially compared to the Holiday Inn across the street...
Overall, I enjoyed my time at this hotel ! The staff couldn't have been friendlier, and the breakfast spread had a great variety of vegan and veggie options. Although the rooms weren't overly spacious, they were stylish and gave off a charming harbor and sea vibe. However, the one downside was the construction site right in front of the building, which brought noise and occasional odors. But, fingers...
The first thing that caught my attention was the unique and creative hotel design. The interior had a quirky theme that perfectly matched the waterfront location. Each room was thoughtfully decorated with an eye for detail, making it a fun and cozy place to stay. The staff was friendly, welcoming, and always ready to assist with any request. They went above and beyond to ensure a comfortable and memorable...
All reviews (50) Video
296 $
Leonardo Hotel Hamburg Elbbrucken, Hamburg1 / 50Good price
8.2
Hamburg, Sieldeich 5-7 🧭 Map
Hotel right next to a highway, so we could't open the window at night. Room was big and comfy. We had a double bed plus extra bed for my daughter. Breakfast buffet is awesome!
A lovely place to stay! Beautiful hotel. The breakfast was amazing and the variety of food was really great.
Nice stay for one night- the dinner at restautant was tasty og Well cooked and the they did a really nice breakfast - with a continental standard added specialties. Very Nice👏 The rooms are nice and clean. Good service and actually a high standard versus price👍🏼
We had a great stay here! The front desk was kind and efficient and was able to get us into a room without a reservation. We were pleasantly surprised by the large, clean room and the updated bathroom. Having AC in the room was a plus for us, but having four large beautiful windows we could open was great too! If we are ever in the area again we will be back.
Nice hotel for a short stay. The location is not that great, a bit far from public transportation leading to the city center. However, the room was clean, staff was friendly and the breakfast was really good.
Excellent price-quality
All reviews (27) Video
128 $
JUFA Hotel Hamburg HafenCity, Hamburg1 / 50
9.2
Hamburg, Versmannstrasse 12-14, Hamburg, Germany 🧭 Map
Hotel with generous indoor space in the hafen city. Clean and modern rooms, each named after a coastal town, how cool is that? Delicious breakfast. I think for a professional hotel it ticks all the boxes.
Location: Convenient located with the U4 metro on the doorsteps. The U4 takes you to central Hamburg in a few minutes. Jungfernstieg is two stops. The stop is quite close to U4 terminus so it's not that crowded. You'll also find bus 111 a few meters down the road. The 111 takes you to Minieatur Wonderland, Hamburg Dungeon, Reperbahn, Landungsbrücke (start point for many harbourcruises and public...
The stay at the JUFA hotel was lovely. We only stayed one night, but the room was lovely, and our dog got treated with nice bed, bowl and some treats. The hotel also has parking available which we took advantage of.
This is a lovely hotel and I recommend staying there if you are in town. Close to the Hbf (6 min drive) and near the airport (20 min drive), it is on the water and really very lovely. Rooms are spacious and quite clean. Food at the restaurant is tasty and the staff in the dining room is very attentive and friendly. Speaking of staff, the front desk workers and the bar employees were fabulous! Friendly...
Nice and clean hotel. Really good breakfast
Awesome experience, perfect place to stay with family
All reviews (19) Video
364 $
Hotel Senator Hamburg, Hamburg1 / 50
8.4
Hamburg, Lange Reihe 18 🧭 Map
The best thing about the hotel was the service. Definitely some very nice people working there. I was traveling with my mom and she found the hotel to be charming and cozy. Me on the other hand found it a bit outdated and in need of an update. So maybe if you are a bit older you will love it but if you are younger you might not find the rooms to your liking.
Nice hotel located in the city center. Kindly staff and bar opened 24/7.
Great hotel at a great location, quite nice rooms, service is proffesional but not welcoming. Really good breakfast
Absolutely loved this hotel! Friendly staff (especially the lady at breakfast), clean spacious and quiet rooms, a great breakfast buffet and we appreciated the welcome drink voucher. The decor may be a little dated but in a stylish retro way, the bar and dining areas are lovely and a great place to sit for an evening drink and chat. I’ll definitely stay here again on any future trips to Hamburg.
Very comfortable and very nice polite staff. We were not there last time
Friendly staff, very nice room, convenient location.
All reviews (24) Video
147 $
IntercityHotel Hamburg Hauptbahnhof, Hamburg1 / 33
8.1
Hamburg, Glockengießerwall 14/15 🧭 Map
I booked directly on the Website of the hotel and received no confirmation whatsoever... The room was fine. They have an issue with washing windows. Windows are really dirty everywhere. In the morning the water in the shower was barely running. At the reception there is just one person. In the morning it was pretty crowded and waiting time increased. I definitely visited better hotels for 150 Euro...
Very convenient when travelling from the main station. Our room had a new bathroom and bed. We got a double room for 115 euro, that was great value for the price.
Better than expected! Excellent location near Hauptbahnhof. Friendly and helpful reception. Bustling traffic outside, but the double windows kept most noises out. Hotel room (standard double) was basic but with comfortable beds. Cleaning okay, breakfast big and plentyful - just as one can expect for the price.
I had a wonderful stay at this hotel. The room, along with the bathroom, was super neat and tidy. The view from my room on the seventh floor was really nice, I could see over the rooftops and at much of the city. It's in a great location, super close to the train station and countless amenities. What really blew me away was the breakfast. I thought I was only going to have it one day, but I got it...
Had a very good stay and the hotel is perfect. Quiet rooms, great location, good value and decent breakfast which offered a full and good range of cooked and continental. The staff in the hotel are very professional and at the same time helpful and friendly. Can’t really fault it and would definitely stay again if visiting Hamburg. Highly recommended.
Rooms are pretty nice and clean, but staff make you feel like you are in a very serious place. No one smiles and don't you dare walk in the wrong direction! There are rules, you know! We didn't feel welcomed there at all.
All reviews (45) Video
159 $
Hotel Baseler Hof, Hamburg1 / 50
7.8
Hamburg, Esplanade 11 🧭 Map
An affordable hotel with amazing service. It does not have AC, but the receptionist made her best to accommodate me. The rooms are simple and tidy. Sauna, gym, pool table and other entertainment included. Located right in the middle of the busiest area of Hamburg.
The clean small room, tasty breakfast. The spectacular view on the terrace with the glass of Prosecco 🙂.
We had an amazing stay here this week! Our penthouse suite room was a really great value and offered a nice break in between sightseeing in Hamburg. It has a spacious balcony with views of the TV tower, Planten un Blomen park, Schanzen Turm, and the planetarium in the Stadt Park. Perfect for enjoying some of the many German wines included in the room! I was also pleasantly surprised when they provided...
Perfection attempted and nearly completed! The staff is amazing, even for someone like myself who does not speak German, they were extremely polite and helpful with suggestions, translations and directions. Well done! One slight surprise was the bathroom, one of the towels had a stain on it and for a big guy like myself, 6 ft tall and 225lbs (182cm and 100kg) the shower was a little small. Other than...
Excellent hotel and perfectly situated for walking expeditions of the wonderful city of Hamburg. The staff is very friendly and helpful. Great breakfast and and also possible to eat lunch and dinner whitin the hotel.
Not usually one to leave a review, but Hotel Baseler Hof deserves the praise! Good (clean) rooms to fair prices and well located near city centre. What stood out was their service. To give you a picture, I had been staying at the hotel for a couple of days and was ready to leave in the evening. So I checked out and stored my luggage at the hotel ready for one last tour of the city. Up until this point...
All reviews (41) Video
219 $
Boston Hotel HH, Hamburg1 / 50
8.8
Hamburg, Missundestr. 2 🧭 Map
You have very good staff who showed a lot of care and understanding. My room was 5 star. Very pleased with the stay. Only downside was the locality, which had too much grafitee on buildings and it was too far away from city centre.
What a wonderful way to welcome in the new year 2024. We had a beautiful time in rainy Hamburg visiting museums, galleries, recommended restaurants and cafes. The hotel sauna was a pleasurable experience to warm up in the evenings. With the highlight of our new year getaway this charming and amazing boutique hotel. Fantastic service. Super delicious new year's eve menu with super attentive staff....
Great hotel at a stone's throw from Hamburg Altona. Stayed here for a night for a business trip to Hamburg. Rooms were very spacious and well maintained. The check in and check out was also smooth and the staff were efficient. The buffet breakfast was also quite good and sumptuous. Would definitely recommend the hotel for a business visit to Hamburg.
TOP! :-)
One of the best hotels I've been to, in Germany. Very clean, spacious rooms, great breakfast and very nice staff. Highly recommended!
We had an issue with an air Bnb and had to find a Hotel at 2 AM in the morning. I called and the employee was extremely nice and helped us out. Rooms are very spacious and clean. Walking distance from Sternschanze
All reviews (29) Video
195 $
Hotel Alsterblick, Hamburg1 / 50
8.2
Hamburg, Schwanenwik 30 🧭 Map
This lovely villa hotel is in a quiet location overlooking the River Alster. The old-fashioned room is modernly furnished with high ceiling. Breakfast room was a little tight at full capacity. The food was average, but not bad by German standards.
Everything was good! The rooms were large, botique flair, affordable, direct access to the Alster River, public transportation is also nearby. The breakfast was basic but solid for this price. Of you consider a longer stay, this place can be recommended.
Amazing boutique hotel by the lake. The rooms are huge and beautiful, one of the nicest I've ever seen but the service feels a bit off...; the tablets in the rooms were not working, my shower head was broken, you can't always find the receptionist at the reception and since it's an old building, you can hear what people are doing in the rooms above you. It was a lovely experience but still room to...
Stay was very pleasant - the hotel is historic and quaint and well appointed with modern conveniences. The staff was very friendly and helpful, the breakfast was fresh and tasty, and the room was very clean and had modern conveniences particularly in the bath. Location in the city center was nice with a quite nice view of the lake. I look forward to staying at the hotel again.
Highly above average and I believe rather than hotel a beautiful place to stay where you get the approach of professional and friendly stuff. Glad I could stay with them.
Quirky old hotel by the Lake Alster, with beautifully renovated rooms.
All reviews (33)
211 $
Palais Esplanade Hamburg - Adults Only, Hamburg1 / 28
8.4
Palais Esplanade Hamburg - Adults Only
Hamburg, Esplanade 14 🧭 Map
Very nice location, we are always here for the Victorian Christmas Market. It is always a nice experience.
There was a great advent bazaar, also for a purpose. It was great
Very nice meeting place
Fantastic rooms
OK this place isn't cheap but the suites are unbelieveable. My favourite hotel in Hamburg and will definitely use again. Breakfast is so-so, unfortunately. But friendly and extremely helpful staff. Some rooms look onto a main street and can be noisy but even at the weekend it wasn't all that bad. Good location. Parking nearby is hell though. TINY parking spaces in the hotel car park, which you should...
337 $
Scandic Hamburg Emporio, Hamburg1 / 50High rating
9.4
Hamburg, Dammtorwall 19 🧭 Map
Great location. Clean and comfy rooms. Kind and helpful and honest staff. Great breakfast, especially if you have kids. Good Gym. Pet friendly. Not really a dislike but a slight inconvenience given current underground parking situation where the system used to allocate parking spaces is under construction or being re vamped. Hence, you might find yourself without parking directly beneath the hotel...
Stayed here and cant fault anything. Only downside was the fridge in my room wasnt working and controls for heating and cooling the rooms were also not working. The hotel is located in a very nice area. I would highly recommend
I was hesitant to spend nearly 200 euro a night, but mein gott do you get what you pay for! Room was... Um... Roomy. View was great from the top floor. Comfy beds, and polite English speaking staff.
We had a wonderful 1 night stay at the Scandic Emporio when we were visiting from Canada for the Taylor Swift concert. The staff members were all so kind and helpful and the room was very clean and comfortable. The hotel was a short walk to the city centre and close to many shops and restaurants. We would highly recommend the hotel to anyone staying in the area. Thank you!
Great stay and hotel room, I appreciated the staffs understanding of an accidental early check in charge that we got swiftly refunded - nice service overall. Would recommend.
Nice and fresh hotel with friendly staff and a good breakfast buffet. The hotel has its own garage that costs €30 for 24 hours, but if you’re only staying for one night, I recommend parking the car on the street. Parking is free from 20:00 to 09:00
All reviews (55) Video
247 $
25hours Hotel Altes Hafenamt, Hamburg1 / 50
25hours Hotel Altes Hafenamt
Hamburg, Osakaallee 12 🧭 Map
Service is not good, no chance to stay one hour later 😿but the breakfast is good. There is no spa
25hours hotels are a good place to stay in every city they are represented in. Staff is friendly and uncomplicated. Rooms are clean, extraordinary and special with enough reading material or other fun items to remember.
Perfect Hotel, Perfect staff
The rooms are very pretty and modern! The breakfast, the restaurant and the Bar are offering awesome food and drinks! I really recommend the Gin Basil Highball!!
Great and stylish place to stay. We had the XL room for one night, it was very spacious and cozy. There are nice products in the room, leaving bought the lavender shampoo I found under the shower. Fabulous breakfast and nice hotel bar. Only disadvantage seems to be limited parking (paid) but at the end we managed to find a spot.
Fantastic! A great atmosphere, helpful and friendly staff, cosy and well equipped room and a marvellous breakfast in a very nice environment ??
302 $
NewLivingHome Residenzhotel Hamburg, Hamburg1 / 21
8.4
NewLivingHome Residenzhotel Hamburg
Hamburg, Julius-Vosseler-Str. 40 🧭 Map
Possibly the oddest hotel I've ever stayed in. Rooms/suites are the size of a small apartment. Great facilities and fast wifi. But it's an old people's home so occasionally you see a reminder of your own mortality wheeled past. Normally while you're having breakfast. But it's very peaceful. And the bar closes very early.
This is great hotel with breakfast, Gym, Wifi and swimming pool. I cannot regret spending my Christmas/Birthday and New year there. The only problem we are having is the kind of bed we are having (2 single beds) as double/ kingsize bed.
Top Christmas buffet at an unbeatable price, no compulsion, no 2. Table occupation, no time limit...... This year back to Top
Great hotel room for a great price. Unfortunately they dont have king size beds, so that me and my wife had two beds put together. That was not very compelling :-) But the rest was great.
Ideal Hotel for families. We got a 2 room apartment as a family room. Everything was clean . The Breakfast was plentiful. The location next to the animal Park is great and a metro is also in Fußgehreichweite.
Special concept. Suite fur ein Hotelzimmer Preis. Super Schwimmbad. Sogar im Stadt noch ein bisschen Natur, Reiher fotografiert.
186 $
Empire Riverside Hotel, Hamburg1 / 50
Empire Riverside Hotel
Hamburg, Bernhard-Nocht-Str. 97 🧭 Map
Very well located. Ask for high floors (9+) and view on the port. See picture from the 9th floor. It's great to watch the weather rapidly change from sunny to rain.
Very nice room with a fantastic view, excellent and outstanding breakfast. Very friendly employees. Perfect location. General good atmosphere. Return is a must ! :-)
Nice place with lounge/chill atmosphere. Wonderful view of the port and the city. Good selection of cocktails. Dress code is way more a recommendation than a rule. Casual outfit is fine as well.
One of the best hotel views if you stay at the top floors as we did. Otherwise a average hotel, should be better for the price we paid. No basic stuff like iron and so on. Come on? Breakfast was good. Will not stay again when in Hamburg next time.
Great hotel with great 20 up bar. Beautiful clean rooms. Well centred
Is the hotel super?
290 $
Eric Vokel Boutique Apartments - Hamburg Suites, Hamburg1 / 34
9.4
Eric Vokel Boutique Apartments - Hamburg Suites
Hamburg, Brandsende 10 🧭 Map
Best location. Clean rooms and good staff. Highly recommended
Fabulous stay here - great apartment- great staff - great location- thank you
One of the best service i ever had! The room is super well equipped and clean! The location is also really great. Thank you to the great staff, I will come back!
A great hospitality, wonderful place. I found all what I needed and wish in a hotel. A wonderful vacation with the family.
Very well located. Comfortable rooms. Special thanks to Alejandra for her kindness and being so helpful.
347 $
Zollenspieker Fahrhaus, Hamburg1 / 46
8.4
Zollenspieker Fahrhaus
Hamburg, Zollenspieker Hauptdeich 143 🧭 Map
On a summer day, it's great outside. Food is great. Beer is great. Service is great.
Food good, view is good
Amazing view and atmosphere, high in demand wedding location (my dad got married here :)). I love the tranquile atmosphere and they have a really nice café.
Big old fashioned Restaurant - historic place. Local food good quality.
Great remote location on the Elbe with tons of amenities. Bar is fantastic, ask for Antonio. Great selection and service. Restaurant is very good with authentic German cuisine. For large parties a boat tour is available to Hamburg which is very nice. Reception rooms very nice. The hotel is peaceful with great views of the river. Rooms are clean, modern and very nice. The only drawback (or bonus)...
Nice Hotel with good breakfast good view and nice service.
556 $
The Rilano Hotel Hamburg, Hamburg1 / 50
6.6
Hamburg, Hein-Saß-Weg 40 🧭 Map
An excellent hotel if you are visiting Airbus or one of the other aerospace companies in Finkenwerder. The rooms are very comfortable, the WiFi is good. My room was a bit warm and the pillow was quite poor but other than that it was great. The hotel has a very nice terrace looking out over the Elbe river. It’s a lovely place to have a drink in the evening or enjoy your breakfast. Breakfast is good...
Very uniquely placed hotel with lavish views of the Elbe river. Good breakfast. A bit away from the airport.
Good experience Got back from work it was past 22.00 restaurant was closed still the waiter found ways and got me some vegetable pasta which were pretty good The rooms were spacious. A kettle would have been nice Lots of parking space, the wifi worked 2 out of 3 days, it keep cutting off Breakfast was expensive but nice choice
Generally what you'd expect. Rooms seem tired, lights without bulbs, TV without English channel. Food quite pleasant interesting views from you room over the river. Convenient for Ferry and Airbus sites
The breakfast is a highlight, well prepared every morning. The hotel room is good, clean. The location is next the Elbe, so it's good for a walk.
This is a hotel that still has understanding about good customer experience. Even I did not end up (yet) to be their customer. But the behavior of the front desk personnel, how they handled my mistakes, made me want to be the customer, and bring my group there, the next time I will go to Hamburg :) They apparently still understand that we all make mistakes, and they did not charge me even they had...
All reviews (36) Video
119 $
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