Where to stay in Hamburg
‹›
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Search hotel
Find hotels on the map
Recommended Price Rating Center distance Stars
Filters

8.4
Hamburg, Spaldingstraße 160 🧭 Map
The location of the hotel was perfect! Everything was very clean and tidy, but the best thing was the instalations and the staff that was always so friendly and polite, especially Mai!
I dont see anything wrong with this place. Rooms were good, bathroom was good, maybe a little small, but it is a big city. Shower was also decent. Beds were good and the rooftop was also great. Price was also fair and breakfast was decent. Most of the time the place was quiet, someone were up in the middle of the night and were a little loud, but some staff told them to keep it quiet. Definetly recommend...
The hostel offers a charming blend of modern comfort and welcoming atmosphere with clean rooms, and I must commend Omar ,his warmth and efficiency at the reception were remarkable, creating an atmosphere of genuine hospitality.
The place connects all parts of the city and great view. Nice big rooms and clean with a bathroom that accommodate everything you might need really recommend it..
Staff were helpful. Their facilities and tech could be updated, there was a long wait time to just be able to change from a mix dorm to an all female dorm. Some rooms had more room than others. I stayed 2 nights on separate days. Unfortunately I stayed in a room with a disgusting older lady who obviously had health and mental issues.
The staff said there was no other rooms available. Not really the...
Everything has been great.
First time in Hamburg and we are glad that we stayed in this hotel. Standard of Cleaning really high. Tasty breakfast in a comfortable seats. The room had everything that you need.We will definitely recommend it. 🔝🔝 10/10
Super nice staff who helped with a booking mistake without applying extra fees, which was very appreciated!
Nice rooms and everything else was fine - especially considering how affordable it is.
Be prepared for considerably long waiting times and the reception.
But great value for money.
179 $
ZenHotels
Agoda
Booking

8.4
Hamburg, Rothenbaumchaussee 10 🧭 Map
I chose to celebrate my 50th birthday at the hotel and the hotel recognised this in the best possible way by putting a bottle of champagne in the room. A marvellous hotel that has earned all its stars. It is not a new hotel but of high quality.
100% recommended.
THE best hotel in EUROPE.
Would have been great to have breakfast included (for a 290 euro /night stay). But I can’t judge the pricing.
A family friendly hotel with a nice architecture in a quiet area. There’s a short walking distance to the center. The staff are friendly, but compared to the number of rooms and guests, theres too little staff at the service desk, so you usually would end up waiting in line for any inquiries.
The rooms are great. A lot of bronze and carpet but extremely clean, a lot of plugs, plenty of space in the shower and excellent WiFi. Unfortunately I couldn't give the breakfast or restaurant a try but they looked great!
We loved our stay at the Grand Elysée. Our room was spacious, the restaurants and bars were really good, and the staff was so kind to us and our three-year-old daughter. We couldn't have been happier with our time in Hamburg and a big part of the reason the trip was such a success was everyone at the Grand Elysée making us feel right at home. We'll be back!
I rated this hotel only 3 stars because one of the main reasons I chose the Grand Elysee Hotel was their laundry service. However, I was shocked when I saw the prices: they charged separately for every single item, and it was extremely expensive. All we needed was to have our basic laundry washed and dried. I could understand if it was for dry cleaning, but charging 4 euros for sports socks was unbelievable
439 $
ZenHotels
Agoda
Booking

Reichshof Hotel Hamburg
Hamburg, Kirchenallee 34-36 🧭 Map
This hotel promises a lot when you enter the beautiful lobby and reception area. It's grand. Unfortunately it doesn't deliver when it comes to the room we booked. We stayed in the King Medium room but it was much smaller than on the photos, there was literally no space to put your suitcase anywhere even though they had put a stand for it in the room. It was an interior room with a view into other hotel...
Warm welcoming, Fast checking In, Nice look rooms,
But: 1- heating was not working (bring warm clothes with you) 2- found two alive spiders in my room corners 3- bed textile was not clean ... and i got very uncomfortable with this
Old hotel refurbished to look great. Hot water is quick and elevators work. Great location in Hamburg.
My Aunt Susan and I just spent several days at the centrally located Reichshof Hotel. The inside of the hotel is beautiful (dating back to 1910), and the staff is exceedingly professional and helpful. The director, Kathrin, brings in delicious locally grown products; and Emil's Café, with its charming waiters (outstanding among whom is the endearing Kay), adds life and flavor to the hotel.
We had a very nice weekend stay with my friends here. Helpful and friendly staff. Clean rooms, well insulated, and comfortable beds. Due to the short stay we did not try the wellness center and we chose to eat breakfast outside (there are some wonderful bakeries and breakfast hot spots in the city), but based on the rest of my experience I trust these are up to par. I do believe the room charge allows...
Amazing hotel.
Great location.
Rooms large by European standards.
Clean and comfortable rooms.
Breakfast was a great value esp for the quality.
Parking available but very tight.
296 $
ZenHotels
Agoda
Booking

7.4
Hamburg, Congressplatz 2 🧭 Map
Luca Engel at the Reception made sure our stay was memorable and pleasant. The staff are friendly, the breakfast was fantastic, the rooms were clean with wooden cribs for my babies (requested during booking) and we even got an upgrade to a river view room! :)
Very nice hotel. Great breakfast and friendly staff. Great views from the rooftop bar but the service up there is unfortunately not the best, despite the high prices. The 24h self serve shop is well stocked and extremely useful. Would certainly stay here again, room rate is reasonable for what this hotel offers
Really nice location of this hotel! Very comfortable beds. Room needs to be renovated as you can clearly see that it is not fresh. Breakfast really tasty and it’s great value of money. I recommend it, however customer service of hotel should take opinion to consideration to make some lifting of hotel rooms.
The hotel staff were really friendly and helpful. Also the hotel was very clean and tidy, the only little compliment I have is that the air conditioning wasn't very good but it was unusually hot at the time of my visit. Would definitely recommend staying at Radisson Blu.
Update.
After leaving this review I was contacted by the hotel manager who informed me that the Aircon will be inspected and repaired
It has been a beautiful three nights stay with the family. Two kids, myself my wife, and grandparents.
The location is fabulous, it's in the heart, you are surrounded by beautiful scenery, in the middle or very nearby to so many things and places. There is a very beautiful park, very vivid, we are August, very beautiful, right next to the hotel. Main train station is just right over, however there...
The staff from the reception was very professional 10/10.
We had a room at 16 floor and even there is a train station near the hotel we didn't heard anything from it.
From the room that we had, the view of the city was amazing.
I will be glad to book it or recomand it with pleasure anytime.
708 $
ZenHotels
Agoda
Booking

8.8
Hamburg, Steindamm 102 🧭 Map
Nice & cozy hotel for a fair price! Well-designed and located, staff is very friendly and helpful. Great place to rest and relax)
The staff was super friendly!! The Hotel was super cleaned and followed all the security measures due to the pandemic. The room is not very spacious, but it is comfortable. The bed and pillows are a little too soft.
The neighborhood seems not very safe and there were many homeless nearby.
Great location. Rooms and bathrooms are not very large. Big everything is new, modern and conveniently designed.
Breakfast is chaos though - go to the café/Baker across the Street.
Very good hotel. Simple and nice. Little rooms, clean and calm. Nicely located with a subway station just in front of the hotel. Excellent place. Breakfast could be better but enough to prepare yourself for the day.
ZenHotels
Agoda
Booking

8.7
Motel One Hamburg am Michel
Hamburg, Ludwig-Erhard Str. 26 🧭 Map
Location and price are very good, so at the beginnig you are happy.
After a bit, some drawbacks appear: in the room there is no space for luggages or dress; breakfast has to be reserved, but this info is not always given timely; for people at the reception everything is complicated.
Nice modern rooms with comfortable beds. Great location within walking access to the habour, Innenstadt and lots of good places to eat. Also friendly staff.
Good location close to both city centre and nightlife in Reperbahn. Great breakfast and nice bar. Rooms are clean and comfortable. Small bathroom with shower. Recently refurbished.
Für unseren Wochenendurlaub völlig ausreichend! War alles bis auf ein paar Kleinigkeiten gepflegt. Die hinteren Zimmer sind auch recht ruhig.
Prime location, you can really walk anywhere on foot and requires no subway. The Rest is a typical Motel One top.
Super schöne Zimmer! Sauber! Super Bett mit zwei Sorten Kopfkissen. Sehr freundliches Personal! Dusche mit ordentlichem Duschkopf. Weiche Handtücher! Die Lage ist einmalig super! Werde definitiv wieder kommen!
ZenHotels
Agoda
Booking

9.4
Hotel Hafen Hamburg
Hamburg, Seewartenstr. 9 🧭 Map
Great location for Hamburg a very perfect ambience. totaly courteous staff, and a recommendable cuisine for a payable price...
Wonderful location, close to the river and metro station. Quiet at night, but within 10 minutes of the Reeperbahn and Milentor stadium. Well presented room with excellent "gift pack". The shower was hot and powerful. The staff spoke excellent English.
I had a day stay in the hotel for a congress. The view from the "Elbkuppel" meeting room is fantastic. The staff is very friendly and helpful. The lunch buffet was good. Only the lack of a possibility to order a beer or wine on own expenses during the paid official lunch was a bit disappointing. It should be possible to organize at least one working order machine for additional services.
Good hotel, good service but was given a room with a view of the elevator shaft (arms length from the window, while the hotel did not seem fully booked at all. On the plus side, breakfast with freshly pressed orange juice and a very good jam selection.
Comfortable hotel with great nautical theme and decor. The location right beside the river and next to the train station can't be beat! Our room was clean and even better than expected. The all-in-one shampoo/body wash is really nice - I might see if I can get some before I leave!
We stayed in the "old" side of the hotel, and am glad we did! It has a great nautical theme and feel. Great service, and fun rooms.
267 $
ZenHotels
Agoda
Booking

9.0
Hamburg, An der Alster 52 🧭 Map
I am a Platinum member of Bonvoy and have traveled quite a lot. Short summary - loved the experience :-)
The restaurant was amazing for dinner and breakfast. The staff in the hotel was always helpful and polite.
The saunas and swimming pool were also on par excellence with all of the details thought out including water.
I wish the hotel lobby bar was open a little later and that it was a little cozier...
Friendly, helpful staff. Clean, spacious rooms with good beds. Fantastic location, close to the city center, the train station and shopping district. Breakfast was absolutely marvelous, with plenty of choice.
Perfect location with a grand view on Alster Lake. Breakfast is excellent, the receptionist is quick and easy going. Many rooms have great views and they all are larger than average in the area
Great location in the middle of Hamburg along the lake. There is a walking/bike path across the street. The hotel has plenty of bikes for rental making getting around the city more pleasant. Breakfast is among the best food-wise, plus a fantastic view. Staff in the lobby were friendly and helpful. Rooms were modern, spacious and well laid out. Good charging options (USB A/C, international outlets...
Great location.
Positives The Breakfast. The Huge Bath. The View from restaurant. Late checkout 12.
Negatives. The Hard Mattress and Too soft pillows. Charging extra deposit when checking in. Street parking outside hotel 10 euros per day and free all day Sunday. Hotel charges 36 euros per day.
This hotel is very good and convenient for family . The service and staff during the breakfast time is outstanding. I can’t recommend better place in Hamburg.
The location and price are very ok .
323 $
ZenHotels
Agoda
Booking

8.2
Hamburg, Wikingerweg 4 🧭 Map
The place was absolutely great, my room was super,. Although I don't know the cost ! As it was paid through work! Staff on reception were always just super nice ! Thank you! Other staff were so so - to reasonable, but we all know how hard it is to get staff these days, the only reason I marked it down two stars to three, was the breakfast.. it's a big place, and only one coffee machine that takes...
Booked a few nights here whilst in hamburg
Coming from South Africa and staying in multiple accommodations before in different cities around germany
This however was up there which came as a surprise considering how much more affordable it was compared to the others
Brilliant service, all staff i encountered were helpful
Ideal location
Quiet and peaceful very ideal to get some work done if need be...
The price value balance is perfect! Hotel staff is friendly, the rooms are clean, housekeeping service is quiet good! Most of the people hang out at the lobby at night time and it is fun to spend some time there.
Coffee is for free at the lobby bar.
You can walk to the city center in 30 minutes but that won't be an enjoyable walk.
The nearest metro station is Berliner Tor.
Lovely staff and quality hotel room for the price. Not a horrific location but small walk to station and not much else going on nearby. I enjoyed this as a tourist being in the sticks though for a little mooch and more day to day stuff going on.
Great location for that price and high level of service. Quite satisfied with everything. It was especially nice that bicycle rental was included in the price and we were given them free of charge for the whole day. And the bicycles are of very good quality and in good working order. The room is quite large enough for two. Everything is immaculately clean. Highly recommend. A feature that I have...
Was surprised how good this place was for the price. Rooms were really clean with maid service every day. Breakfast was great with a huge range to choose from. Staff were friendly and competent. Only downside is that the location is a bit out of the way however, Berliner Tor station is only about 10 mins walk away and taxis are plentiful.
146 $
ZenHotels
Agoda
Booking

9.4
Hamburg, Dammtorwall 19 🧭 Map
Great location. Clean and comfy rooms. Kind and helpful and honest staff. Great breakfast, especially if you have kids. Good Gym. Pet friendly.
Not really a dislike but a slight inconvenience given current underground parking situation where the system used to allocate parking spaces is under construction or being re vamped. Hence, you might find yourself without parking directly beneath the hotel...
Stayed here and cant fault anything. Only downside was the fridge in my room wasnt working and controls for heating and cooling the rooms were also not working. The hotel is located in a very nice area. I would highly recommend
I was hesitant to spend nearly 200 euro a night, but mein gott do you get what you pay for!
Room was... Um... Roomy.
View was great from the top floor.
Comfy beds, and polite English speaking staff.
We had a wonderful 1 night stay at the Scandic Emporio when we were visiting from Canada for the Taylor Swift concert. The staff members were all so kind and helpful and the room was very clean and comfortable. The hotel was a short walk to the city centre and close to many shops and restaurants. We would highly recommend the hotel to anyone staying in the area. Thank you!
Great stay and hotel room, I appreciated the staffs understanding of an accidental early check in charge that we got swiftly refunded - nice service overall. Would recommend.
Nice and fresh hotel with friendly staff and a good breakfast buffet. The hotel has its own garage that costs €30 for 24 hours, but if you’re only staying for one night, I recommend parking the car on the street. Parking is free from 20:00 to 09:00
370 $
ZenHotels
Agoda
Booking

8.2
Hamburg, Feldstr. 53-58 🧭 Map
I booked this hotel because was close to Laeiszhalle where I was attending to a concert. I arrived before the check-in time (3pm) and they still tried their best to give me a room. They upgraded me to a very spacious room (family room) with a living room with a sofa and an armchair and a bathroom with a bathtub as I requested. They brought me several attentions to the room. The hotel has a SPA area...
Best hotel breakfast ever. Rooms are spacious and clean. The view is probably nice but it's the time of the year where Hamburg is in a layer of permanent fog so I wouldn't know.
Good size room with plenty of space for a double sofa bed as well as a king which are either side of a partition. The TV is in the partition and swivels around so can face either bed. There was a large bathroom too. The hotel is well located about a 15 minute walk from the centre. The common areas are ok.
I would like to extend my heartfelt thanks to everyone at the NH Collection Hamburg City for making our stay unforgettable. My friend and I had an amazing time, and we truly appreciated the exceptional service and attention to detail throughout our visit. The special touches, especially to celebrate my friend’s birthday, made our experience even more memorable. Thank you for creating such a warm and...
I would like to express my sincere gratitude for the wonderful stay at the NH Collection Hamburg City. From the moment I arrived, I was impressed by the excellent service, the comfort of the room, and the overall welcoming atmosphere. Your team made my visit and my birthday truly memorable, and I will certainly look forward to staying here again in the future. Thank you for making my time in Hamburg...
Quality hotel with crisp, clean, modern rooms, luxury bedding and classy bathroom fittings, with even a free emergency toothbrush! Located an easy-walking 1.5 miles from the city centre and docklands, in an area full of trendy independent fashion shops, bars and cafes. See photos. The only problem we had was the air conditioning, which was useless but much needed as it was 28c in Hamburg when we were...
332 $
ZenHotels
Agoda
Booking

8.9
Hamburg, Am Sandtorkai 46 🧭 Map
Quiet location but still well connected to public transport. Right in the port city. Very clean and nice rooms.
Location was perfect, but I slept in a very uncomfortable bed for a week. On top of that, you could unfortunately hear the footsteps from above and around the clock. Equipment and furnishings very attractive and modern.
I stayed at ipartment hafencity for several months in 2020/2021, in both the XS and S apartments. I highly recommend ipartment for anyone new to the Hamburg area - Mable (the General Manager) is super friendly and helpful. She really made my stay fantastic. Beyond Mable, the furnishings and amenities with the apartment are quite nice. The apartments are on a private, top floor of a hotel, which was...
A very pleasant stay! I stood for 6 weeks in the xs apartment. It is small indeed, but really nicely and smartly furnished, so it didn't feel crumpy at all. Very nice view facing the old town. Excellent location in HafenCity. Efficient check in and check out thanks to Ms. Mable Schulte who also reacted very quickly and with a smile to all of my requests. Highly recommended!
I stayed at Ipartment more than a month, it is an excellent place place in a very good location. Highly recommend.
Also, the on-site operation manager in the Hamburg facility was great and very helpful.
239 $
ZenHotels
Agoda
Booking

8.9
Hamburg, Drehbahn 49 🧭 Map
Room was nice, just the shutters opened unprompted during the night, although it was not windy.
We found the breakfast to be a little on the pricy side.
This hotel is amazing for so many reasons! Perfect for business travel and hosting events. The rooms are huge and very clean. That said, it would be super helpful to know a few things upon arrival such as the importance of scanning the QR code in your room so you know how to turn off the lights without losing power in your room. Protip, the switch in by the bathroom sink.
From the moment we arrived, we felt right at home. The staff were incredibly welcoming and attentive, making sure we had everything we needed for a comfortable stay.
The breakfast was a real treat—so many delicious options, and everything was fresh and well-prepared. It really set us up for a great day of exploring the city.
-1 because the wifi was terrible. We were here for leisure so it wasn’t...
We stayed at Side Hotel for two nights and are more than thrilled. The rooms are modern in style and very clean. The prospects for the goose market are incomparable. For breakfast I had a large selection of vegan options, delicious and super fresh. I also received a completely relaxing and effective massage. We are very excited and will definitely be back again! Thanks for a pleasant stay and great...
The hotel itself is great. But there is construction near the hotel and the view from the window is not the best. However, the breakfasts are very tasty. I recommend
Very nice hotel. Nice rooms, good facilities, friendly staff. The only issue was finding the switch for the bathroom lights.
260 $
ZenHotels
Agoda
Booking

9.0
Motel One Hamburg-Fleetinsel
Hamburg, 55 Admiralitätstraße 🧭 Map
Cons:
The room was a bit small and I was expecting more from the breakfast the food range was limited (apart boiled eggs there was no warm food...)
Pros:
The hotel is modern and well positioned close to a metro /train station .
The bed was comfortable.
I would recommend another hotel in Hamburg (Madison Hotel) which is closer and better overall, if the price difference is not a problem.
Thank you Motel One for such a pleasant stay in Hamburg. We will come back, no doubt.
I have been staying at Motel One on each and every travel occasion, different countries and cities, ever since I've book a city break in Edinburgh, 8 years ago. I've experience a pleasant stay every time, professionalism, hospitality, great breakfast, fantastic locations, cleanliness, just great quality at a decent...
Very impressed by professional service, bright and clean room, wonderful breakfast options, great bar, and exceptionally competitive price. Was presented with sparkling water on arrival (complimentary) and a room upgrade with a balcony overlooking a canal (didn't stay long enough to take advantage but very nice). Definitely recommend and will be keeping this and other Motel Ones at the top of my list...
Nice hotel with a cozy lounge area including bar facilities. Arriving with car the parking basement had spaces of reasonable sizes 👍 The rooms are a little small but accomodate all you need. Personally I missed the classic breakfast option with scrambled eggs, bacon etc., which would have made the fifth star for me 😊
Nice hotel, good service, clean and well maintained spaces around the whole hotel. The location of the hotel is just excellent, especially in case you are interested in spending time in the centre of Hamburg city. Well-connected to public transports as well. Definitely a strongly recommended option when visiting the centre of Hamburg city
ZenHotels
Agoda
Booking

Hyperion Hotel Hamburg
Hamburg, Amsinckstrasse 39 🧭 Map
Beautiful hotel and perfect breakfast - unfortunately it is located in a not very nice area of hamburg
good hotel, good ambience, good service, good sauna area
however control panel for air condition quite complex - there is no manual, its getting chilly!
windows are not able to open, for people who like fresh air like me, this is definitely a negative point.
more towels on the room would be appropriate
overall good experience
Great location. Train station 10 min walk to Speicherstadt 10-12 minutes glauci etc. Friendly staff, good Breakfast, clean room.
Great service for reasonable money. Especially good to reserve stock ... you Can rent to take the bike (12€/day) and electromobile ...
Stylish and convenient business hotel; also great for a short weekend getaway. Clean and large rooms with a clever bathroom design. Friendly staff and fantastic breakfast buffet. Also try Bar 11 which features a nice view.
Nice clean rooms. Modern and the top bar has nice views of the city. The restaurants isn’t bad either
We had a lovely room with a view. We didn't go to the restaurant or sauna so I can't comment on that. There was an awful smell that came out of the drain of the shower which made our last evening in the hotel unpleasant. Other than that we enjoyed our stay.
159 $
ZenHotels
Agoda
Booking

Hamburg, Billwerder Neuer Deich 14 🧭 Map
Summary - try to avoid unless you have to be this area. Location is soso but a ways away from town. Service was great. Restaurant is open only 2 hours a day with few choices near by. The rooms are 10 years over due for a renovation. Mattress should be replaced. Everything was clean other than the pink and black mold in the bathroom. The bar needs a lot of help and money invested into it. It doesn't...
The staff are friendly, the property and the furnishings in the rooms (including the carpets) are quite old and could be described as somewhat worn. However, the rooms are clean, which is the most important aspect. The underground car park is very narrow and can be a challenge to navigate when full. Breakfast is good, but a little on the expensive side. The location of the property is mediocre, but...
Rooms are getting old. The furniture and the mattresses should be renewed. Staff and rest of the facilities great.
Location OK if you want to go that area, or can reach the s or u Bahn close to the hotel.
4 stars for location because the exciting parts of the city are easily accessible by frequent bus that stops nearby, and the area is appropriately safe, accessible, and convenient for those with cars (who can find free street parking nearby, often a challenge in Hamburg). But you will need that bus, as the neighborhood does not itself have exciting things or restaurants.
I've stayed several times...
Just an average hotel. The rooms were very warm. We tried to adjust the air conditioner but it only went so far. Otherwise, most of the amenities of the hotel were closed for the day. Front staff was helpful. The location is very good if you were taking a cruise
Overall a great experience, we went there as group of six friends and booked two premium triple room. Rooms were great for the money we paid. It was big and spacious. Breakfast was great as well, we loved the spread. It was healthy as well covering wide varieties of eggs and museli. Only downside was that A/C was not cooling the room as expected. Otherwise rest everything was great about the hotel
176 $
ZenHotels
Agoda
Booking

8.4
NH Hamburg Altona
Hamburg, Stresemannstr. 363-369 🧭 Map
Exceptional service, clean rooms, friendly multi-lingual staff! Interior decor is warm and welcoming however the bar is on a lower level than the overall service and management should hire a bit more staff because they’re often overwhelmed but it’s recommended for a couple of nights and the area is relatively calm.
Standard of rooms as expected in a four-star hotel. Very good breakfast with variety of food. The staff helpful and nice. The free of charge gym and parking (next to the hotel) is a big advantage. Very convinient location - in the neighborhood access to the buses to the city center, Altona and DESY (Volkspark).
Super friendly and helpful service. Good, clean hotel and comfy beds. Only thing that didn't work for us when we stayed in July was aircon/fan, but were offered a portable alternative.
Mario at reception very helpful.. Nice spacious room with ac although wife didn't feel it cool down sufficiently but was fine for me. Lovely strong shower, will visit again
The hotel is well appointed, friendly staff and great breakfast options. We have used it twice now. If the location suits then its worth putting on your shortlist
Ich fand das Hotel sehr räumlich und familiär... Das Frühstück und Abendessen war unglaublich schmackhaft. Das Zimmer jedoch war nach meinem Geschmack ein bisschen zu "leer".
183 $
ZenHotels
Agoda
Booking

8.6
Hamburg, Grosse Bleichen 🧭 Map
We had a great stay at the Renaissance Hotel Hamburg. The comfort and service quality of the hotel were excellent. I would especially like to thank Ahmet, one of the front desk staff members. He was incredibly friendly, respectful, and helpful, making our stay even more enjoyable. If I decide to stay here again, it would be because of exceptional staff like Ahmet. Highly recommended!
Absolutely stellar customer service at this hotel!!! I cannot say enough about this place. I stayed here in July 2024 with my family. It’s a boutique Marriott hotel and is charming, clean, great location, excellent food and drinks, but the staff here made our stay five stars. My 80yo father had a medical emergency while we were staying here and everyone came to his aid, was so helpful and got him the...
We stayed here last summer in July 2023. The hotel's location is excellent. We had a room with a lovely view of daily rowers in a big lake in front of the hotel. The breakfast room was located on a higher floor with a lovely view of the lake and there was also a rooftop bar for drinks in the evening. Hamburg is a lovely little city. It took us about 30 to 40 minutes to walk to the old town. There was...
Staff was extremely helpful . We arrived early, they held our luggage until our room was ready. Kuna suggested the hop on/off A1 line as a way to pass the time. It was perfect. Soon we received a notification the room was ready. Not only was the room ready the pullout was also prepared so we didn't need to rearrange the room before settling in. Room was spacious, clean an everyone was very friendly...
I recently had the pleasure of staying at Renaissance Hamburg and it was great stay . The check in and out was seamless and the front desk staff were friendly and amazing . Room was comfortable and had nice touch of decor. The breakfast at Brick was great and I want to send huge thanks and appreciation to Dalida who was so attentive and super friendly.
The hotel's location was perfect, 7 mins walk...
Rooms are ok. Shower head didn’t stay at set height and there were holes in the curtains. Bed was comfy though. Housekeeping was excessive had 4-5 people knock on the door each day to do separate items I.e. bed/towels/coffee/water bit excessive.
There was one chap on reception who was incredibly unhelpful and tbh very rude. He spoke in German to attempt to hide his behaviour but the body language...
460 $
ZenHotels
Agoda
Booking

9.2
Hamburg, ABC-Str. 52 🧭 Map
The hotel is generally OK but unfortunately they are happy to take a deposit
upon check-in, which they do not return without intervention. I had to
intervene twice to get the deposit back. The money was returned two weeks
after the collection. I did not expect such practices in the Marriott chain.
A small thing and I do not want to return.
A superb hotel. Located in the heart of Hamburg, large, spacious rooms. The swimming pool, sauna and fitness are perfect. Very varied breakfast. High-class services. A special note for Mr. Martin from Reception, very professional and competent. A Hotel that forces you to return to this fascinating city. Thank you.
Very nice stay! Central location. Fitness room and swimming pool were very good! Breakfast was excellent. Only service room needs improvement a the service was constantly busy.
My stay at the hotel was pleasant in most aspects, however, the noise isolation was exceptionally poor. I was privy to every little sound from the room next door, from showering and toilet flushing to even their conversations and television. I believe a 5-star hotel should prioritize a peaceful and quiet environment for its guests, which was unfortunately lacking in this instance.
Everything about this hotel is amazing. The location is perfect. I came with my husband and three kids, and the room was spacious enough for all of us—even on a rainy day when we spent some time indoors. The pool was great for in-between activities, though the water was a bit too cold for our liking. The service was fantastic, and we loved everything about our stay! Oh- the waffles were to die for
The advantages of the place are:
1. Location (shops, restaurants etc)
2. Very children oriented staff. It’s really important and nice.
3. Breakfast - very cozy restaurant, much variants of food, corner when the child can choose the food by herself.
Disadvantages:
1. Swimming pool are not working during our several days here. And we got the notification about it only after booked it on the Booking...
294 $
ZenHotels
Agoda
Booking

9.1
Park Hyatt Hamburg
Hamburg, Bugenhagenstr. 8 🧭 Map
Spacious rooms with a free spa with indoor pool are featured at this hotel in the Mönckebergstraße shopping street, 500 metres from Hamburg Main Station.
256 $
ZenHotels
Agoda
Booking