Hotels in Hamburg

The location of the hotel was perfect! Everything was very clean and tidy, but the best thing was the instalations and the staff that was always so friendly and polite, especially Mai!

I dont see anything wrong with this place. Rooms were good, bathroom was good, maybe a little small, but it is a big city. Shower was also decent. Beds were good and the rooftop was also great. Price was also fair and breakfast was decent. Most of the time the place was quiet, someone were up in the middle of the night and were a little loud, but some staff told them to keep it quiet. Definetly recommend...

The hostel offers a charming blend of modern comfort and welcoming atmosphere with clean rooms, and I must commend Omar ,his warmth and efficiency at the reception were remarkable, creating an atmosphere of genuine hospitality. The place connects all parts of the city and great view. Nice big rooms and clean with a bathroom that accommodate everything you might need really recommend it..

Staff were helpful. Their facilities and tech could be updated, there was a long wait time to just be able to change from a mix dorm to an all female dorm. Some rooms had more room than others. I stayed 2 nights on separate days. Unfortunately I stayed in a room with a disgusting older lady who obviously had health and mental issues. The staff said there was no other rooms available. Not really the...

Everything has been great. First time in Hamburg and we are glad that we stayed in this hotel. Standard of Cleaning really high. Tasty breakfast in a comfortable seats. The room had everything that you need.We will definitely recommend it. 🔝🔝 10/10

Super nice staff who helped with a booking mistake without applying extra fees, which was very appreciated! Nice rooms and everything else was fine - especially considering how affordable it is. Be prepared for considerably long waiting times and the reception. But great value for money.

Luca Engel at the Reception made sure our stay was memorable and pleasant. The staff are friendly, the breakfast was fantastic, the rooms were clean with wooden cribs for my babies (requested during booking) and we even got an upgrade to a river view room! :)

Very nice hotel. Great breakfast and friendly staff. Great views from the rooftop bar but the service up there is unfortunately not the best, despite the high prices. The 24h self serve shop is well stocked and extremely useful. Would certainly stay here again, room rate is reasonable for what this hotel offers

Really nice location of this hotel! Very comfortable beds. Room needs to be renovated as you can clearly see that it is not fresh. Breakfast really tasty and it’s great value of money. I recommend it, however customer service of hotel should take opinion to consideration to make some lifting of hotel rooms.

The hotel staff were really friendly and helpful. Also the hotel was very clean and tidy, the only little compliment I have is that the air conditioning wasn't very good but it was unusually hot at the time of my visit. Would definitely recommend staying at Radisson Blu. Update. After leaving this review I was contacted by the hotel manager who informed me that the Aircon will be inspected and repaired

It has been a beautiful three nights stay with the family. Two kids, myself my wife, and grandparents. The location is fabulous, it's in the heart, you are surrounded by beautiful scenery, in the middle or very nearby to so many things and places. There is a very beautiful park, very vivid, we are August, very beautiful, right next to the hotel. Main train station is just right over, however there...

The staff from the reception was very professional 10/10. We had a room at 16 floor and even there is a train station near the hotel we didn't heard anything from it. From the room that we had, the view of the city was amazing. I will be glad to book it or recomand it with pleasure anytime.

I chose to celebrate my 50th birthday at the hotel and the hotel recognised this in the best possible way by putting a bottle of champagne in the room. A marvellous hotel that has earned all its stars. It is not a new hotel but of high quality.

100% recommended. THE best hotel in EUROPE. Would have been great to have breakfast included (for a 290 euro /night stay). But I can’t judge the pricing.

A family friendly hotel with a nice architecture in a quiet area. There’s a short walking distance to the center. The staff are friendly, but compared to the number of rooms and guests, theres too little staff at the service desk, so you usually would end up waiting in line for any inquiries.

The rooms are great. A lot of bronze and carpet but extremely clean, a lot of plugs, plenty of space in the shower and excellent WiFi. Unfortunately I couldn't give the breakfast or restaurant a try but they looked great!

We loved our stay at the Grand Elysée. Our room was spacious, the restaurants and bars were really good, and the staff was so kind to us and our three-year-old daughter. We couldn't have been happier with our time in Hamburg and a big part of the reason the trip was such a success was everyone at the Grand Elysée making us feel right at home. We'll be back!

I rated this hotel only 3 stars because one of the main reasons I chose the Grand Elysee Hotel was their laundry service. However, I was shocked when I saw the prices: they charged separately for every single item, and it was extremely expensive. All we needed was to have our basic laundry washed and dried. I could understand if it was for dry cleaning, but charging 4 euros for sports socks was unbelievable

This hotel promises a lot when you enter the beautiful lobby and reception area. It's grand. Unfortunately it doesn't deliver when it comes to the room we booked. We stayed in the King Medium room but it was much smaller than on the photos, there was literally no space to put your suitcase anywhere even though they had put a stand for it in the room. It was an interior room with a view into other hotel...

Warm welcoming, Fast checking In, Nice look rooms, But: 1- heating was not working (bring warm clothes with you) 2- found two alive spiders in my room corners 3- bed textile was not clean ... and i got very uncomfortable with this

Old hotel refurbished to look great. Hot water is quick and elevators work. Great location in Hamburg.

My Aunt Susan and I just spent several days at the centrally located Reichshof Hotel. The inside of the hotel is beautiful (dating back to 1910), and the staff is exceedingly professional and helpful. The director, Kathrin, brings in delicious locally grown products; and Emil's Café, with its charming waiters (outstanding among whom is the endearing Kay), adds life and flavor to the hotel.

We had a very nice weekend stay with my friends here. Helpful and friendly staff. Clean rooms, well insulated, and comfortable beds. Due to the short stay we did not try the wellness center and we chose to eat breakfast outside (there are some wonderful bakeries and breakfast hot spots in the city), but based on the rest of my experience I trust these are up to par. I do believe the room charge allows...

Amazing hotel. Great location. Rooms large by European standards. Clean and comfortable rooms. Breakfast was a great value esp for the quality. Parking available but very tight.

Great location. Clean and comfy rooms. Kind and helpful and honest staff. Great breakfast, especially if you have kids. Good Gym. Pet friendly. Not really a dislike but a slight inconvenience given current underground parking situation where the system used to allocate parking spaces is under construction or being re vamped. Hence, you might find yourself without parking directly beneath the hotel...

Stayed here and cant fault anything. Only downside was the fridge in my room wasnt working and controls for heating and cooling the rooms were also not working. The hotel is located in a very nice area. I would highly recommend

I was hesitant to spend nearly 200 euro a night, but mein gott do you get what you pay for! Room was... Um... Roomy. View was great from the top floor. Comfy beds, and polite English speaking staff.

We had a wonderful 1 night stay at the Scandic Emporio when we were visiting from Canada for the Taylor Swift concert. The staff members were all so kind and helpful and the room was very clean and comfortable. The hotel was a short walk to the city centre and close to many shops and restaurants. We would highly recommend the hotel to anyone staying in the area. Thank you!

Great stay and hotel room, I appreciated the staffs understanding of an accidental early check in charge that we got swiftly refunded - nice service overall. Would recommend.

Nice and fresh hotel with friendly staff and a good breakfast buffet. The hotel has its own garage that costs €30 for 24 hours, but if you’re only staying for one night, I recommend parking the car on the street. Parking is free from 20:00 to 09:00

I booked this hotel because was close to Laeiszhalle where I was attending to a concert. I arrived before the check-in time (3pm) and they still tried their best to give me a room. They upgraded me to a very spacious room (family room) with a living room with a sofa and an armchair and a bathroom with a bathtub as I requested. They brought me several attentions to the room. The hotel has a SPA area...

Best hotel breakfast ever. Rooms are spacious and clean. The view is probably nice but it's the time of the year where Hamburg is in a layer of permanent fog so I wouldn't know.

Good size room with plenty of space for a double sofa bed as well as a king which are either side of a partition. The TV is in the partition and swivels around so can face either bed. There was a large bathroom too. The hotel is well located about a 15 minute walk from the centre. The common areas are ok.

I would like to extend my heartfelt thanks to everyone at the NH Collection Hamburg City for making our stay unforgettable. My friend and I had an amazing time, and we truly appreciated the exceptional service and attention to detail throughout our visit. The special touches, especially to celebrate my friend’s birthday, made our experience even more memorable. Thank you for creating such a warm and...

I would like to express my sincere gratitude for the wonderful stay at the NH Collection Hamburg City. From the moment I arrived, I was impressed by the excellent service, the comfort of the room, and the overall welcoming atmosphere. Your team made my visit and my birthday truly memorable, and I will certainly look forward to staying here again in the future. Thank you for making my time in Hamburg...

Quality hotel with crisp, clean, modern rooms, luxury bedding and classy bathroom fittings, with even a free emergency toothbrush! Located an easy-walking 1.5 miles from the city centre and docklands, in an area full of trendy independent fashion shops, bars and cafes. See photos. The only problem we had was the air conditioning, which was useless but much needed as it was 28c in Hamburg when we were...

Nice & cozy hotel for a fair price! Well-designed and located, staff is very friendly and helpful. Great place to rest and relax)

The staff was super friendly!! The Hotel was super cleaned and followed all the security measures due to the pandemic. The room is not very spacious, but it is comfortable. The bed and pillows are a little too soft. The neighborhood seems not very safe and there were many homeless nearby.

Great location. Rooms and bathrooms are not very large. Big everything is new, modern and conveniently designed. Breakfast is chaos though - go to the café/Baker across the Street.

Very good hotel. Simple and nice. Little rooms, clean and calm. Nicely located with a subway station just in front of the hotel. Excellent place. Breakfast could be better but enough to prepare yourself for the day.

I am a Platinum member of Bonvoy and have traveled quite a lot. Short summary - loved the experience :-) The restaurant was amazing for dinner and breakfast. The staff in the hotel was always helpful and polite. The saunas and swimming pool were also on par excellence with all of the details thought out including water. I wish the hotel lobby bar was open a little later and that it was a little cozier...

Friendly, helpful staff. Clean, spacious rooms with good beds. Fantastic location, close to the city center, the train station and shopping district. Breakfast was absolutely marvelous, with plenty of choice.

Perfect location with a grand view on Alster Lake. Breakfast is excellent, the receptionist is quick and easy going. Many rooms have great views and they all are larger than average in the area

Great location in the middle of Hamburg along the lake. There is a walking/bike path across the street. The hotel has plenty of bikes for rental making getting around the city more pleasant. Breakfast is among the best food-wise, plus a fantastic view. Staff in the lobby were friendly and helpful. Rooms were modern, spacious and well laid out. Good charging options (USB A/C, international outlets...

Great location. Positives The Breakfast. The Huge Bath. The View from restaurant. Late checkout 12. Negatives. The Hard Mattress and Too soft pillows. Charging extra deposit when checking in. Street parking outside hotel 10 euros per day and free all day Sunday. Hotel charges 36 euros per day.

This hotel is very good and convenient for family . The service and staff during the breakfast time is outstanding. I can’t recommend better place in Hamburg. The location and price are very ok .

The hotel is generally OK but unfortunately they are happy to take a deposit upon check-in, which they do not return without intervention. I had to intervene twice to get the deposit back. The money was returned two weeks after the collection. I did not expect such practices in the Marriott chain. A small thing and I do not want to return.

A superb hotel. Located in the heart of Hamburg, large, spacious rooms. The swimming pool, sauna and fitness are perfect. Very varied breakfast. High-class services. A special note for Mr. Martin from Reception, very professional and competent. A Hotel that forces you to return to this fascinating city. Thank you.

Very nice stay! Central location. Fitness room and swimming pool were very good! Breakfast was excellent. Only service room needs improvement a the service was constantly busy.

My stay at the hotel was pleasant in most aspects, however, the noise isolation was exceptionally poor. I was privy to every little sound from the room next door, from showering and toilet flushing to even their conversations and television. I believe a 5-star hotel should prioritize a peaceful and quiet environment for its guests, which was unfortunately lacking in this instance.

Everything about this hotel is amazing. The location is perfect. I came with my husband and three kids, and the room was spacious enough for all of us—even on a rainy day when we spent some time indoors. The pool was great for in-between activities, though the water was a bit too cold for our liking. The service was fantastic, and we loved everything about our stay! Oh- the waffles were to die for

The advantages of the place are: 1. Location (shops, restaurants etc) 2. Very children oriented staff. It’s really important and nice. 3. Breakfast - very cozy restaurant, much variants of food, corner when the child can choose the food by herself. Disadvantages: 1. Swimming pool are not working during our several days here. And we got the notification about it only after booked it on the Booking...

While the rooms we had were very nice, and extremely spacious, but make sure you have the outward facing ones, as the view to the inside isn't great. But their service is amazing. I attended a concert, purchased a vinyl and forget it in the room. They were super kind and sent it to me via post, packaged extremely well and I received it without any damage.

The building is great, we enjoyed a spacious and smart room with a wonderful harbour view. The staff was very helpful but the gym is small with no treadmills. Shopping and options to buy water or healthy snacks are limited. The location is perfect if you are going to the Elb philharmonic halls, just a few meters across from the hotel on the 8th floor plaza. The lobby café turned us down at 3:50PM due...

Our three-night stay was just perfect. We had a nice view of half the harbor. The room was super clean, with a smart setup. The check-in process was quick, and the breakfast offered a variety of choices. We enjoyed it a lot. Many thanks the whole team.

Amazing room and stunning views, but service was.... lacking. We had booked a gorgeous suite but when we arrived the people at the front desk were cold and unfriendly. We had dropped our bags off at 10:30am and returned at 3:30pm to see if our room was ready to which we were greeted with "no, its not 4 yet". I was there for work so I requested that I get one of my bags back so I could work while I...

The check-in and check out process was insanely slow which left me irritated on arrival and depparture. Half an hour for each. The fitness room did not meet my expecxtations for a 5-star hotel. Breakfast was ok, but i expected more. The view is what you pay for in this hotel. Rooms held i high standard, i only hoped the rest of the hotel held the same standard. I will not come back.

Awesome hotel. Rooms were fantastic with good views. Staff overall was somewhat cold and stand offish. Not a super memorable experience because of the staff. Nice place overall and would return.

5 star beautiful hotel in an amazing location close to the main attraction sites, restaurants, and coffee shops. My room was updated in a tasteful and chic way. The front desk were kind and helpful. The location is in a safe and rich area, and conveniently minutes from the train station. I would definitely come back.

A bit noisy due to the subway proximity. Great bedroom, great breakfast. Service is very good. Room service very expensive for what it is. 46€ for a chicken curry with rice and a tiramisu. Reception struggle to find my booking so they gave me a free glass of wine and snacks. Very kind.

We recently stayed at the Steigenberger Hotel in Hamburg and were thoroughly impressed with the exceptional service and luxurious room. From the moment we arrived, the check-in staff provided a seamless and welcoming experience, setting a positive tone for our stay. Our room was beautifully appointed, with all the amenities necessary for a comfortable and relaxing weekend. The buffet breakfast was...

Rooms have been renovated, public areas w/ modern look, furniture give you a good feel. Great staff. You gonna have a good time here.

Place is great Good localisation ...but... Very pricy Breakfast is outrageously expensive Rooms are old Airco makes too much noise and has no effect We occupied 3 differents rooms and all alike.

It urgently needs refurbishment. Spacious rooms with worn out furniture and horrible TV sets with limited extra services. Noisy air-conditioning, spacious bathroom, limited wall plugs.

Location and price are very good, so at the beginnig you are happy. After a bit, some drawbacks appear: in the room there is no space for luggages or dress; breakfast has to be reserved, but this info is not always given timely; for people at the reception everything is complicated.

Nice modern rooms with comfortable beds. Great location within walking access to the habour, Innenstadt and lots of good places to eat. Also friendly staff.

Good location close to both city centre and nightlife in Reperbahn. Great breakfast and nice bar. Rooms are clean and comfortable. Small bathroom with shower. Recently refurbished.

Für unseren Wochenendurlaub völlig ausreichend! War alles bis auf ein paar Kleinigkeiten gepflegt. Die hinteren Zimmer sind auch recht ruhig.

Prime location, you can really walk anywhere on foot and requires no subway. The Rest is a typical Motel One top.

Super schöne Zimmer! Sauber! Super Bett mit zwei Sorten Kopfkissen. Sehr freundliches Personal! Dusche mit ordentlichem Duschkopf. Weiche Handtücher! Die Lage ist einmalig super! Werde definitiv wieder kommen!

Great location for Hamburg a very perfect ambience. totaly courteous staff, and a recommendable cuisine for a payable price...

Wonderful location, close to the river and metro station. Quiet at night, but within 10 minutes of the Reeperbahn and Milentor stadium. Well presented room with excellent "gift pack". The shower was hot and powerful. The staff spoke excellent English.

I had a day stay in the hotel for a congress. The view from the "Elbkuppel" meeting room is fantastic. The staff is very friendly and helpful. The lunch buffet was good. Only the lack of a possibility to order a beer or wine on own expenses during the paid official lunch was a bit disappointing. It should be possible to organize at least one working order machine for additional services.

Good hotel, good service but was given a room with a view of the elevator shaft (arms length from the window, while the hotel did not seem fully booked at all. On the plus side, breakfast with freshly pressed orange juice and a very good jam selection.

Comfortable hotel with great nautical theme and decor. The location right beside the river and next to the train station can't be beat! Our room was clean and even better than expected. The all-in-one shampoo/body wash is really nice - I might see if I can get some before I leave!

We stayed in the "old" side of the hotel, and am glad we did! It has a great nautical theme and feel. Great service, and fun rooms.

We had a family room with three beds and it was a bit tight but still comfy. The staff was very helpful, especially when we kept our luggage at their storage before taking the train. They actually had tags on each luggage and made sure we showed our ticket to get them back. The gym area has everything to offer with great equipment and a relaxing room. However, the floor mats could use cleaning. The...

The hotel is very nice and the staff super friendly and caring. The location is very central (10 minutes walk to the main station). The breakfast was very good and they provided a little vegan corner with sausage, cheese and even croissants. The service only gets 4/5 stars because the booking didn't mention anything about the parking costs, which were, at the time, at around 30 euros per day. A little...

I really enjoyed my stay in this hotel. Rooms are very well equipped and with a really good bathroom. It was a business trip so I stayed alone, and I have no problem with the space. The breakfast buffet was amazing.

Wonderful hotel and staff. We stayed for 4 nights when in town to see the Taylor Swift concert. The hotel really got into it and setup a friendship bracelet making station and played her music for the two concert days. The staff was extremely kind and took pictures of everyone in their outfits when heading out to the show. On night 1 it started pouring and they quickly got out of box of plastic ponchos...

Was a pleasant stay comfortable bed but no bottle of water available in the room. But splendid breakfast enjoyed that.

Best deal in the city! Reasonably priced, modern and clean rooms in a good location for half the price of similarly located hotels. Rooms are small but we'll laid out, modern and clean. It's about a 5-6 minute walk to the main train station, or 20 to either the Rathaus area or harbor areas. There's a Real grocery store across the street. The parking garage ice easy to get in and out of. They...

Stayed for couple weeks few years back, it was clean, near to city and walking distance to company and clients offices. In evening plenty of busy restaurants nearby for good dinner choices.

Nice location in the middle of Hamburg. Every attraction (centre, Reeperbahn, harbour) can be reached in 5-10 minutes walk . Nice rooms and good breakfast. The Hotel-Bar could be better.

A friend and I stayed at the hotel for 6 nights in the start of July 2021. The room was of the type “First Class Twin”. What you should be aware of is that there is no door from the bathroom into the room. However, if you are laying on the bed you are not able to watch the person in the bath (this room type). The toilet is separated from the bathroom – and luckily has a door ;-) My conclusion: I can...

a perfect hotel in a perfect place. Staff who know what good service is; polite and understanding. Nice rooms clean well maintained.

Very nice hotel in the middle of the city with outside seats. Restaurant and bar invite for drinks or dining and the staff is very nice and supportive. I haven't stayed in the rooms and can therefore not say anything about the interior.

Perfect location, late check outs (2pm ?) and clean comfy beds. Just make sure you get a twin room with a door to the bathroom if you have to share it ?

Good hotel. 20 of us stayed for a stag weekend, all well behaved. Friendly staff. 30min walk from all the nightlife.

Great location and a room as it is supposed to be. service 3 stars is NOT the staff but lack of a decent bar in the hotel

If you appreciate comfortable, clean rooms and piece and quiet from your hotel and good night sleep, this hotel is the right one. Nearby you can find not so expensive and good parking place for your car (Messehallen).

Great location for Hamburg Half Marathon finishing line. St. Pauli Football Club within easy reach down yhe main road. Staff very helpful and attentive. Rooms clean and tidy.

The location is a bit shady as the back road is super lonely even during the day time. Otherwise the hotel rooms, service and their breakfast is very good.

I went there on a business trip for 4 nights this Nove 2023. The breakfast was good , I stayed there for four days but the menu was same everyday, could be improved with slightly different menu. This hotel is beside a really beautiful park and a close walking distance ( apprx 7-8 min walk) to the Dammtor Train Station. The staffs were very kind and helpful. The blankets and especially pillows were...

My niece had her wedding here. The staff were very attentive and not overbearing. The food was a beautiful buffet dinner which we thoroughly enjoyed. The location is beautiful and we can't wait to go back for tea at the fireplace . Also, it's dog friendly !

We arrived in Hamburg via the QM2, and the hotel sent a car and a van for our luggage to the pier! Upon arriving, the doormen quickly unloaded our bags, storing most of them and sending only the ones we needed up to our room. The staff at the front desk were friendly and efficient. We were greeted by the concierge, who we had made all of the arrangements with prior to leaving the US. He could not...

The hotel service is incredibly efficient and nothing was too much trouble for our stay. The rooms are traditional, with high ceilings and quality furnishings. The highlight was possibly one of the best breakfasts we have ever had with a huge range of high quality options. Even though the hotel was busy, they opened all three restaunts for breakfast which made it seem quiet. Overall the hotel is great...

DING DONG we have a 5* Champion!! Easily one of the best hotels we ever stayed at. Very “old world” atmosphere, elegance and top class service. Some of the bar staff is friendlier and more personable than others, the breakfast is spectacular and our room was amazing with a great view of the Alster. HIGHLY RECOMMENDED!

Amazing location right next to the lake yet still have the residential quite neighborhood. Just a couple corner away from the tourist area, and amazing food in the bar to make sure you still get your food during Christmas period. 👍

This is one of thee most astounding Hotels that we've every stayed at, and we're globetrotters 🌍🧭 It reminded me of the Ritz in Paris. Excellent, happy staff, 100% on cleanliness, location, comfy bed, plenty of towels, awesome view, swanky late bar 🍸, valet parking, amazing breakfast buffet, A/C Concierge, & hop on hop off stops right outside. Definitely coming back‼️

The hotel concept is unique. No phones, no closets .. anything you need, you need to visit reception, even if you need water. It’s good for quick stay, one or two nights. What I didn’t like about the hotel is the management response to customers complaints. Even if you the hotel is a 3 star hotel but it is under Marriott Bonvoy Brand and this means they have to maintain a certain level of quality in...

Spent two nights here on a football weekend with HSV - Schalke 04! Easy access and plenty of parking in parking garage. Nice relaxed vibe and good drinks in the lounge area. Breakfast is fine and the rooms are as they should be. Good sleep quality. Easy access to Hamborg from Berliner Tor S and U-ban station 5 minutes away from the hotel.

The room smelled like sewage and the vent in the bathroom did not work. It got incrementally worse so we had to change rooms. Housekeeping knocked loudly at 8 am continuously for a long while despite telling them to come back. They left and then came back again at 10 and just walked in without knocking. Expensive parking for a motorcycle. The gym was ok except two bicycles only one worked and no treadmill...

A quirky, trendy hotel, with a fun vibe. The hotel is situated relatively close to public transit via the Berliner Tor station (accessible via both the U-Bahn and S-Bahn lines). The surrounding area is quiet - there are a few parks in the area suitable for a morning walk, and good access to food/drink via the cafes in the area or in the St. Georg neighborhood, a short 15-20 minute walk from the hotel...

No frills but everything you need including easy access to public transportation. Cute lobby area with lots of seating space and a well stocked bar. Happily accommodated my late check out request (thank you!) & free lockers available to store luggage.

Nice hotel with super sweet people working there, nice rooms and amazing, small breakfast. Great stay for a night and close to the city

The place was absolutely great, my room was super,. Although I don't know the cost ! As it was paid through work! Staff on reception were always just super nice ! Thank you! Other staff were so so - to reasonable, but we all know how hard it is to get staff these days, the only reason I marked it down two stars to three, was the breakfast.. it's a big place, and only one coffee machine that takes...

Booked a few nights here whilst in hamburg Coming from South Africa and staying in multiple accommodations before in different cities around germany This however was up there which came as a surprise considering how much more affordable it was compared to the others Brilliant service, all staff i encountered were helpful Ideal location Quiet and peaceful very ideal to get some work done if need be...

The price value balance is perfect! Hotel staff is friendly, the rooms are clean, housekeeping service is quiet good! Most of the people hang out at the lobby at night time and it is fun to spend some time there. Coffee is for free at the lobby bar. You can walk to the city center in 30 minutes but that won't be an enjoyable walk. The nearest metro station is Berliner Tor.

Lovely staff and quality hotel room for the price. Not a horrific location but small walk to station and not much else going on nearby. I enjoyed this as a tourist being in the sticks though for a little mooch and more day to day stuff going on.

Great location for that price and high level of service. Quite satisfied with everything. It was especially nice that bicycle rental was included in the price and we were given them free of charge for the whole day. And the bicycles are of very good quality and in good working order. The room is quite large enough for two. Everything is immaculately clean. Highly recommend. A feature that I have...

Was surprised how good this place was for the price. Rooms were really clean with maid service every day. Breakfast was great with a huge range to choose from. Staff were friendly and competent. Only downside is that the location is a bit out of the way however, Berliner Tor station is only about 10 mins walk away and taxis are plentiful.

Hotel with standard roons and standard quality. Nothing to particularly stand out... Easy to reach from the city center and the room was quiet for a good sleep.

My company organised a team trip to Hamburg, with more than 80 people and we stayed at NH Altona. I can only say amazing things. Starting by the staff that always went above and beyond, helping us with situations that are not their responsibility such as lost wallets. Specially the girl in the reception that speaks Spanish and the director of the hotel that helped look for another lost wallet. The...

I had a wonderful experience staying at NH Altona Hamburg between 10th-16th October 2024. The hotel was lovely, it was even better than expected. The rooms were clean and very comfortable, and the staff was amazing, especially a lady named Firdha, she was accommodating, friendly, and warm, and she went over and beyond to help make my stay enjoyable, on my last night I was unwell with terrible flu,...

Exceptional service, clean rooms, friendly multi-lingual staff! Interior decor is warm and welcoming however the bar is on a lower level than the overall service and management should hire a bit more staff because they’re often overwhelmed but it’s recommended for a couple of nights and the area is relatively calm.

Standard of rooms as expected in a four-star hotel. Very good breakfast with variety of food. The staff helpful and nice. The free of charge gym and parking (next to the hotel) is a big advantage. Very convinient location - in the neighborhood access to the buses to the city center, Altona and DESY (Volkspark).

Super friendly and helpful service. Good, clean hotel and comfy beds. Only thing that didn't work for us when we stayed in July was aircon/fan, but were offered a portable alternative.