Mercure Gare de l'Est Hotel

I booked a room in this hotel for one night and it was ok for what I needed. A bed and a shower. Although very close to station, area wasn’t very pleasant. But Beware …… I booked the hotel a few days before arrival for €101 and a pre authorisation of €140 was taken and then the following day another €140 was taken. €280 in total. On checkout, I was asked to pay €101 which I did , on the promise the pre authorisation would be released. It’s now been over 10 days and €280 is still on hold and despite numerous exchanges it’s still not been sorted. Think twice before staying here.

I stayed here for a night while in Paris. It was convenient booking a room the same day because I couldn't get a train ticket to London. I however wouldn't call it a 4-star hotel, not sure by what standards it's being graded. I would say it's a 2-star hotel in a prime location. It's a convenient 10-min walk from Gare du Nord and Gare d'Est. The check in and out processes were straightforward. The room was clean but when I wiped down the toilet seat with a sanitizer, which I always do, it had a brown stain on it. I got the impression it wasn't cleaned properly and asked the hotel staff to please clean it. They came in and spoke a lot of French but left without cleaning it. Cleanliness is of utmost importance to me. The room is however soundproof, much needed in Paris' streets. The reception was clean and had beautiful portraits of Zendaya and Tom Holland. I recommend the artist sends them a copy; they are excellently done. Breakfast is at an extra cost. Overall, the stay was adequate for a tourist who would spend most of the day outside the hotel.