Filion Suites Resort & Spa
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Rooms and prices
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Description
Luxury hotel services and services which fully correspond to his category. Recommended for fans of quiet and relaxing beach holiday and for guests who prefer active sports and fun holidays on the Sunny Greek coast.
Built: 2010
Located: 2 km from the picturesque resort town of Bali, in the area of Vlychada, 1.5 km from the bus station, 50 km from Heraklion, 30 km from the town of Rethymno, 45 km from Heraklion international airport.
Only 102 rooms.
Consists of six buildings.
Beach: public sandy-pebble beach 2 km from the hotel, the third coastline. There is a bus to the beach. Umbrellas, chairs and beach towels - for a fee.
Accepted credit cards: Visa, Mastercard.
Pets are not allowed.
The hotel has Russian speaking staff.
On the hotel territory: Parking: Yes, Spa center, dry cleaning, indoor pools: 1 (without heating), bars: 1, conference rooms: 1 (150 pax), the Internet club paid, restaurants: 1, Laundry, restaurants a la carte: 1, doctor on call, swimming pools: 2 (fresh water), swimming pool towels: Deposit, pool umbrellas, deck chairs: free
Attractions: charge sauna steam room chargeable, Playground, massage charge, charge Billiards, electronic games requiring payment, free of theme parties (a few times a week)
For children: children's pools: 2, Babysitting services: on request, baby cot: on request, baby chairs in the restaurant: there is
The distance to the nearest airport is 45 km.
Policies and conditions
- Free public parking is possible on site (reservation is not needed).
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Children of any age are allowed.
Children up to and including 14 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Payment options: Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Newspapers
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Room service
- Family room
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Toiletries
- Accessibility features
- Luggage storage
- Laundry
- Safe-deposit box
- Luggage storage
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Poolside bar
- Bottled water
- Free Wi-Fi
- Internet access
- Car rental
- German
- Russian
- English
- Billiards
- Sun Deck
- Ping-Pong
- Free parking
- Free Parking on Premises
- Garage
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal indoor swimming pool
- Private beach
- Beach/pool towels
- Fax and copy machine
- Conference Hall
- Diving
- Table Tennis
- Tennis court
- Fitness facilities
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Temperature control for staff
- Temperature control for guests
- Additional measures against COVID-19
Video: Filion Suites Resort & Spa in Bali Rethymno Crete
Map
Reviews
While the pools were relatively small, there were three to choose from, and finding a sunbed right by the pool was never an issue. It's worth noting, though, that the pool floors were not cleaned daily, and some debris could occasionally be felt at the bottom.
The staff was generally helpful and friendly, with special recognition going to the reception team and the pool bar staff, who consistently provided excellent service.
The main restaurant offered stunning views and a good variety of dishes, though the menu tended to be repetitive. You could expect to see the same main courses every two to three days. However, this allowed guests to focus on the better-quality options and avoid those that were less impressive. Some of the cutlery wasn’t always spotless, but the staff promptly replaced it when asked.
Overall, while the hotel may have seen better days, it still met my expectations and provided the relaxing experience I was hoping for.
The staff is WOW. One of my best holiday in Greece. Thank you to all, thank you Filion Suites Resort and Spa!
Highly recommended!👌 👍 👏 💯
Room was always left clean with fantastic views from the balcony. Only issue was WiFi connection was quite temperamental in our room.
There are three pools to choose from with plenty loungers, with the one we picked very quiet but great to lounge or swim at.
Food was perhaps a small selection but still enough. Grilled food was always excellent and always fresh salad available.
Downside would be the location. While it is quiet due to being in the hills, this means the local town isn’t walkable but they do offer a free shuttle bus there and back.
Overall, an excellent stay.
One of the highlights of our stay was the breathtaking views. The surroundings are stunning, providing a perfect backdrop for a peaceful vacation. We enjoyed every moment spent on the balcony, soaking in the picturesque scenery.
The food at Hotel Filion was fantastic. Each meal was a delightful experience, featuring a variety of delicious options that catered to all tastes. It was clear that the chefs take great pride in their work.
The rooms were impeccably clean and comfortable, making us feel right at home. A tidy and well-maintained space is always appreciated, and the housekeeping staff did a wonderful job.
Lastly, the hospitality we received from the staff was outstanding. They were friendly, helpful, and always available to assist us with a smile. Their warmth really added to our overall experience.
All in all, our stay at Hotel Filion was wonderful. We truly enjoyed our time there, and I highly recommend it to anyone looking for an ideal family-friendly hotel. We can't wait to return!
Views are good
Rooms & bathrooms overall clean
Staff friendly but requires better leadership mangers friendly tried to Accommodate us but clearly unable to . He boss extremely arrogant !
Bad
On arrival to the hotel heatwave no drinks offered had to ask for cold water advised to go to the pool bar for something to eat . . Cold chips . Unappealing sandwiches . And thus remained the case at the poolside bar for food .
Mealtimes food repetitive and I expected this however at no point was the hot food served hot and often the other food were clearly not fresh as looked dry on top and certainly not always fresh so be mindful of this
Walls are thin my 2 friends could hear the neighbour snoring all night and when asked for a change in room kept being fobbed off until we couldn’t be bothered . Were offered one room but was very dingy and dark so declined .
We were offered a picnic as we were going on an all day excursion with an early start . Our dietary needs were clearly stated but come morning all were meat sandwiches for vegetarians a banana and apple and the bottle of water we had to beg for not just on the day but most days . Advised to refill our bottles at the bar. The staff cleaning our room bent over backwards to find us sealed bottles
Ugly
A few ants in the room which I dealt with myself as had appropriate deterrent for it .
If you didn’t close the toilet seat you room had an odour otherwise room was actually clean
Spa don’t bother .
No robes if we were told would have brought the ones in our room .
Had to go to 3 different rooms to complete our treatments with just a towel wrapped around us !! Why could they not move their products 😳
Products used were of poor quality too and left a layer on me couldn’t wait to shower it all off!
Asked to apply more pressure during massage but too busy telling me he was capable of reading into my life and got it all wrong!!
Pool area cleaned every morning and no complaints about this however no lifeguards
Depth signs or activities .
If I was not splitting the room cost between the 3 of us would have not tolerated any of the above so in essence got what I paid for 🙈
Would not really choose to go again as an all inclusive .
no music by the pools. so if you want peace and quite this is the hotel for you. plenty of space for everyone and rooms are clean and comfortable. toiletries /towels are also provided.
entertainment at night around 9pm.
FREE shuttle to the beach. between 9-6 ish
after 6 its 20 euros to the beach.
lift access to all floors.
free wine and water on arrival. they even plated us some food and left it in our fridge because we arrive after 10pm.
if you want a large water bottle ask at reception and you can re fill it at the water fountain throughout your stay. there is a shop on site whoever, it has limited open times. but holds everything you could need.
towels can be rented out at a small charge £💶
lots of places outside the hotel take card and cash payments. but no where to exchange.
DRINKS
the diet coke was cheap and tasteless. so as a type 1 diabetic who doesn’t drink it was sad. The queue for the bar is long.
BUS TO THE BEACH
shuttle bus to the beach was always early / late so arriving at the beach so don’t expect and exact time. but its lovely that its FREE 😊staff also use the bus so there isn’t always room as it only holds 8 passengers. bare this in mind if there is a few of you in your party.
they have a lunch break but when waiting for the bus half an hour earlier than expected it actually came and said there was another bus on the way. which was true as my partner got on this one. it takes around 10 mins to get to the beach.
after 6pm its 20 euros to the beach.
However, if you did just want to stay at the resort it is ideal too, with an easy walk to Bali beach (which we highly recommend).
Accommodation was perfect, our balcony overlooked the pool and the view of the mountains was beautiful.
Food for breakfast, lunch and dinner was great with lots of choice. Drinks by the pool bar were lovely.
Entertainment was good, there was just one night when the entertainment was poor but other than that we enjoyed it.
Could always get a sunbed. We did prefer the lower pool and went there mainly.
Staff were always friendly and happy.
7 months later we still miss it. Lots of happy memories.
Frequently asked questions about Filion Suites Resort & Spa
How much does it cost to stay at Filion Suites Resort & Spa?
The cost of living in Filion Suites Resort & Spa depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Filion Suites Resort & Spa?
Check-in at Filion Suites Resort & Spa is possible from 14:00, check-out is until 12:00.