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8.8
Excellent
261 $
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Elounda Bay Palace, a Member of the Leading Hotels of the World

🌍
Greece, Elounda, Main Street
● Center: 1.8 km
🌞 Beach - 1 min
➊ 1 line
☎ Phone: +30 2841 067000Show
🧭 Coordinates
224 EUR
Elounda Bay Palace, a Member of the Leadings of the World
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
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Age−7+
Age−7+
Age−7+
Age−7+
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Age−7+
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Deluxe Double room Sea View
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More rooms

Description

The hotel has a large green area. Gently sloping sandy beach, Blue flag UNESCO. Quiet animation. Recommended for those who prefer a respectable rest.

Built: 1978

Repairs carried out every year.

Location: 65 km from Heraklion airport, 200 km from the airport of Chania, 1.5 km from the village Elounda.

Evening entertainment: Agios Nikolaos (6 km, 10 min by taxi).

Included in the group of hotels of Helios Hotels & Resorts.

Located next to the hotel Elounda Beach Resort & Villas 5*. Hotels combined, guests can enjoy restaurants, bars and other facilities of both hotels.

The hotel is divided into clubs: Smart Club, Prestige Club, Elite Club, Silver Club, Exclusive Club.

The hotel has 244 rooms.

SMART CLUB. The rooms are decorated in traditional Cretan style, some of them with built-in beds.

PRESTIGE CLUB

ELITE CLUB. Extras: features include CD, VCR or DVD players.

SILVER CLUB. Extras: features include CD and DVD players, TV with a big screen TV in the bathroom.

EXCLUSIVE CLUB

Beach: own, sandy (lagoon is well sheltered from the wind), 50 m from the hotel, 1 line. The entrance to the sea sand. Beach towels: free of charge. On the beach umbrellas, deck chairs: free of charge. Pool towels: free of charge. At the pool umbrellas, sun beds: free of charge.

Heated private pools is available for an additional cost.

We accept credit cards: Visa, MasterCard, American Express, Diners Club.

ATM: in the hotel.

Pets: on request (up to 5 kg in some rooms with private garden/patio, are not allowed in public places).

Additional information: to the hotel are advised to book a private transfer.

On the hotel territory: restaurants: 8 (in the territory of the Elounda Bay Palace and Elounda Beach), amphitheater (outdoors, on site, Elounda Beach, 650 persons), meeting room (10-15 people), indoor pools: 1 (fresh water, heated), doctor (on request , chargeable ), Parking, meeting rooms: 8 (35-550 people), yacht Charter, beauty salon, swimming pools: 1 (open sea water), helipad, jewelry store, bars: 5, organisation of private events: weddings, christenings, banquets, receptions

Attractions: massage, table tennis, Golf (18 holes, 35 mins drive from the hotel), live music, Billiards for a fee, mini football with charge, gym, beauty bridge, water sports, beach volleyball, tennis court for free (5 courts with lights), scuba diving lessons (courses), Spa (ThalaSpa Chenot, Elounda Beach), basketball, organisation of private events: weddings, christenings, banquets, receptions, new Wellness centre (sauna /Hammam), new fitness Studio

For children: children's Playground (fenced in, grass, in the territory of the Elounda Beach), water slide: 1, children swimming pool: fresh water, Babysitting services: on request, kids ' club (4-12 years, open daily from 10:00 to 18:00, in the Elounda Beach)

When you stay at Elounda Bay Palace, a Member of the Leading Hotels of the World in Agios Nikolaos, you'll be by the ocean, within a 10-minute walk of Alykes of Elounda and Hiona Beach. This beach hotel is 0.8 mi (1.3 km) from Elounda Windmills and 0.9 mi (1.4 km) from Christian Basilica Poros Elounda.

The distance to the nearest airport is 65 km.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: Visa, MasterCard
  • Check in time: 09:00-18:00. Check out time: 06:00-12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Chapel
  • Garden
  • Television in lobby
  • Terrace
  • Express check-in
  • Express check-out
  • Pharmacy
  • Private check-in/check-out
  • Outdoor furniture
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Packed Lunches
  • Bottled water (at extra charge)
  • Kettle
Internet
  • Free Wi-Fi
  • Free internet
Transfer
  • Shuttle
  • Airport transportation
  • Car rental
  • Transfer services
Languages Spoken
  • German
  • Russian
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Mini golf
  • Hiking
  • Picnic area
  • Fishing
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Seasonal outdoor swimming pool
  • Water sport facilities
  • Private beach
  • Pool facilities
  • Beach/pool towels
  • Next to the beach
Business
  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Diving
  • Table Tennis
  • Snorkelling
  • Tennis court
  • Fitness facilities
  • Golf course (within 3 km)
  • Gym
  • Yoga
Beauty and wellness
  • Doctor
  • Massage
  • Health club
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
Pets
  • Pets allowed (under 5 kg)
Health and Safety Measures
  • Extra decontamination measures
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!

Video: Elounda Bay Palace, a Member of the Leading Hotels of the World, Elounda

Map

Reviews

Cleanliness
Amenities
Location
Service
10.07.2025
As outlined in other reviews there are undoubtedly areas of the hotel which could be improved to make it perfect but our overall experience was very good. The location is idyllic. Also all the staff in every area of the hotel and in particular Nikos who arranged a room change for us and Kostas in the restaurant made a difference with their friendly helpful customer orientated service. Thank you.
10.07.2025
Review of Elounda Bay Hotel, Crete Nestled in an idyllic setting, Elounda Bay Hotel boasts stunning, calm beaches perfect for swimming and a selection of inviting pools. The natural beauty of the location is undoubtedly a highlight, offering guests a serene backdrop for relaxation. However, while the hotel markets itself as a 5-star establishment, several aspects fall short of the expected standard. The beach staff are friendly, but their service is slow and unreliable, which can frustrate guests seeking a seamless experience. Similarly, the hotel staff are polite and approachable, but there’s an underlying sense of dissatisfaction in their working environment that subtly impacts the guest experience, creating a less-than-welcoming atmosphere. Dining options, particularly lunch, are disappointingly limited. The menus lack variety and creativity, which is surprising for a hotel of this caliber. Greater thought and effort are needed to elevate the culinary offerings to match the expectations of a luxury stay. At the bar, while there’s a decent cocktail list, the execution is underwhelming. The bar staff appear untrained, often serving drinks in incorrect glassware and failing to deliver well-crafted cocktails. This lack of attention to detail is a significant letdown for a 5-star property where impeccable service should be a hallmark. Pricing is predictably high, as one might expect from a luxury hotel, but the quality of service and amenities doesn’t justify the cost. For a true 5-star experience, Elounda Bay Hotel needs to focus on refining its service standards and enhancing attention to detail across all areas. Overall, while the location and natural beauty are exceptional, the hotel falls short of delivering the polished, high-quality experience promised by its 5-star status. Improvements in staff training, service efficiency, and dining options could elevate it to meet expectations.
23.06.2025
We have just returned from our holiday at Elounda Bay Hotel, we had a lovely De luxe Sea View room, with fantastic views. This is our third time at this Hotel, I have to say that last year the food was not that great, but this year with a new chef the food was so much better, and there was a good choice of food as well. I don’t eat Pork or red meat, so last year this was a problem for me, so we had to eat out most of the time, but this year there was plenty of lovely fresh fish, including sea bass and choice of chicken dishes. My only crititsim being, it is a buffet restaurant, parents where allowing children to handle food on the buffet table, if they changed their minds or starting creating a scene the food was put back on the table. This is not hygenic at all, and really puts you off eating certain foods, plus the children were dropping food on the floor which is dangerous for older people, for a 5* Hotel this is not acceptable. The other point is that I have to take medication with my meal, I don’t drink alchohol, so I had to pay 6 Euros every night for a large bottle of water to take my mediation, as you were not allowed to take water into the restaurant. The majority of Hotels around the world offer free water with your meal, but it seems that in Greek Hotels they charge you for everything. We were also very surprised that the Climate Resilience tax has gone up from 10 Euros last year to 15 Euros this year per room per night, we were there for 12 nights, so we had to pay a further 180 euros, this is much higher that other European countries. The Hotel is lovely, although it is very quiet in the evenings, no entertainment at all, except a lady playing the piano in the restaurant every evening, although she is quite good,its not very stimilating. The two beaches are beautiful, lovely for swimming, the toilets by the beach are spotless all through the day, the Sale Bar is great for drinks, but there was no where to get a light snack at lunchtime while we were there. The staff as always were superb, with special thank you to the lovely lady who cleaned our room every day Joanna, Maria and George who served us at the Sale Bar, Frangisco our lovely beach man who looked after us so well every day putting our sun beds out, nothing was too much trouble for him and not forgetting Victoria on the Customer Relations desk, what we would have done without her, always so friendly and vey helpful. We went at the end of June, and it was very full, I think if we go again we will pick a slightly later time, plus this is very much a family hotel.
23.06.2025
We just wrapped up an important business meeting and event at the Elounda Bay Palace resort in Crete, and it was a huge success! The team was amazing! Super responsive and professional. From planning to execution, everything was seamless. The staff was dedicated to delivering exceptional service and really knew what they were doing. Our guests loved the resort's stunning setting and the warm hospitality of the staff. We're so grateful to the entire team at Elounda Bay Palace for their hard work and dedication. MICE team, fb team, receptionist, houskeeping... All of them made us feel likes part of a big family and they reserve a big THANK YOU! We can't wait to work with them again and we will!!
22.06.2025
First hotel we have revisited in 44 years of marriage! And it didn’t disappoint. Friendly welcome from the reception team on arrival. Great selection of food in the restaurant - it was a case of what don’t you have as there were so many things I wanted!. Peaceful location and stunning beach.
21.06.2025
Fabulous stay! The service is impeccable and flawless. Arrived at 1am and greeted by both a receptionist and a porter to take bags to our room. The location is superb. Elounda is only a 15 minute walk away with plenty of drinking and eating options right on the water. The hotel has two glorious private sandy beaches plus two pools. Don't forget to visit Spinalonga too. We've stayed in many hotels on a number of Greek islands, and this one is hard to beat! We will most definitely be back!
18.06.2025
We recently returned from our stay at Elounda Bay Palace, marking over 25 years of various visits. Upon arrival, the senior management team recognized and welcomed us warmly, demonstrating their commitment to long-standing guest relationships. Many familiar staff members acknowledged us, creating a welcoming and familiar atmosphere. Our experience was deeply meaningful, as we were able to reflect on cherished memories with loved ones who are no longer with us. The hotel’s hospitality played a significant role in making our stay special. In particular, the spa facilities at Elounda Beach offered excellent service, ensuring a relaxing and enjoyable experience. Additionally, we revisited some of our favorite restaurants, including Kafeneon, where we celebrated a birthday with outstanding food and service. The buffet offerings at Elounda Bay Palace were excellent, featuring a different theme each evening, enhancing the dining experience. Service throughout our stay—from the restaurant and bar staff to the reception team—was exceptional, with attention to detail and professionalism. We extend our sincere gratitude to Mrs. Manioti, Mr. Dimitri, and the entire staff for providing such a memorable and high-quality stay.
18.06.2025
Another return visit to this delightful hotel. Set in a bay with its sister hotel - Elounda Beach - with its own private beach. Many staff are loyal employees over many years who provide both knowledge and a sense of welcome comfort to guests. General manager Dimitris instills his own high values & standards in the staff who year after year provide a "can do" service with a smile. We found a good variety of buffet style hot & cold food for both breakfast & dinner with continual replenishment. Ideal spot for a quiet, relaxing holiday with excellent service.
25.01.2025
This was our 4th visit to Elounda Bay Palace, and the staff were very friendly and welcoming as always. We love this hotel and we were given an upgrade, as our previous booking was changed due to the rooms been refurbished. We were given a suite with a shared pool, which was a surprise. Lovely and clean, a bottle of wine with a bowl of fruit and local desserts on the table for us. The view was limited, but it was fine for the week stay. Our neighbours were happy to chat and we gave advice on the local area. We were on a half board basis, and the food was delicious and hot. A great selection of dishes available and really nice desserts too. The waiters & waitress were always there to help and we would have a nice chat with them during dinner. We only had water during our meals, and we already know about the cost of water so not an issue for us. We walked into Elounda every day to buy supplies. But unfortunately during our stay, there was a heatwave of 45c. So it was uncomfortable but we just took our time. Because of this, we hired a car for 2 days to take the strain of walking in the heat. There are plenty of sun beds available and the sea is a nice temperature. I did use the pool, which we had to share. I personally don’t like shared pools, not that I don’t like sharing, it’s just that because I am on the Autistic spectrum, I like my own pool. That aside, it was a really relaxing, fun, and enjoyable week away. We have booked for a week in early June 2025 for my birthday, again. So looking forward to an amazing time and seeing the beautiful Elounda and the staff of the Elounda Bay Palace.
29.10.2024
Everything you would expect from a 5star hotel. The staff were very attentive and polite, the rooms were clean and modern with stunning views all around. This complex is very big however getting around to the different restaurants and bars was easy on the buggy’s. The spa facilities were 10/10 with a wide choice of treatments.There is an indoor swimming pool and gym right near the beach. The only downside for us was that it was just over an hour away from the airport costing around 100euro.
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Frequently asked questions about Elounda Bay Palace, a Member of the Leading Hotels of the World

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 1 minutes to reach to the nearest beach.

Is there anything special for children in ?

offers Children's playground, Kids' club and Mini golf specially for kids

Is there sport facilities in ?

offers the following sport activities: Tennis court, Diving, Golf course (within 3 km), Table tennis, Snorkelling

Does Elounda Bay Palace, a Member of the Leading Hotels of the World have a swimming pool?

Yes, Elounda Bay Palace, a Member of the Leading Hotels of the World has a pool.

Are pets allowed at Elounda Bay Palace, a Member of the Leading Hotels of the World?

Yes, pets are typically allowed at Elounda Bay Palace, a Member of the Leading Hotels of the World, but it's always best to call ahead to confirm.

How to get from the closest airport to Elounda Bay Palace, a Member of the Leading Hotels of the World?

The closest airport is Sitia "Vitsentzos Kornaros" Airport, and it is about 1 hour 22 mins from hotel by car (74.9 km).

What is the cancellation policy for Elounda Bay Palace, a Member of the Leading Hotels of the World?

The cancellation policy for Elounda Bay Palace, a Member of the Leading Hotels of the World varies depending on the type of room and booking conditions.

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