‹›
180 $
Elounda Water Park Residence Hotel
🌍 Greece, Elounda
● Center: 990 m
🌞 Beach - 1.2 km
☎ Phone: +30 2841 041823Show
🧭 Coordinates 172 EUR
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Rooms and prices
2 guests
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Double Apartment
Private bathroom
Beds:
180 $
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Booking
Standard Double room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
182 $
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Apartment
Private bathroom
Beds:
202 $
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Family Apartment
Family room with air conditioner and bathroom
Beds:
217 $
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Premium room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
250 $
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Grand Family Apartment
Family room with bathroom
Beds:
260 $
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Villa
Air conditioning and private bathroom
Beds:
332 $
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Premium Double room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
334 $
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4 x
Standard Quadruple Family room
Family room with bathroom
Beds:
464 $
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Other
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2 Bedrooms Bed in Dorm
Shared bathroom
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Economy room
Private bathroom
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Economy Double room
Private bathroom
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Standard room
Private bathroom
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Standard Duplex room
Private bathroom
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Standard room with garden view
Private bathroom
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Standard room with mountain view
Private bathroom
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Standard room with sea view
Private bathroom
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Standard room with water view
Private bathroom
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Standard room with view
Private bathroom
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Standard room with balcony
Bath and private bathroom
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1 Bedroom Standard room
Private bathroom
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1 Bedroom Standard Duplex room
Private bathroom
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2 Bedrooms Standard room
Private bathroom
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3 Bedrooms Standard room
Private bathroom
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Standard Single room
Private bathroom
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3 x
Standard Triple room
Private bathroom
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4 x
Standard Quadruple room
Private bathroom
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4 x
Standard Quadruple Duplex room
Private bathroom
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Standard Family room
Family room with bathroom
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Standard Family room with garden view
Family room with bathroom
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Standard Family room with sea view
Family room with bathroom
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Standard Family room with water view
Family room with bathroom
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Standard Family room with view
Family room with bathroom
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1 Bedroom Standard Family room
Family room with bathroom
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2 Bedrooms Standard Family room
Family room with bathroom
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2 Bedrooms Standard Family room with garden view
Family room with bathroom
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2 Bedrooms Standard Family room with sea view
Family room with bathroom
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2 Bedrooms Standard Family room with balcony
Family room with bathroom
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Standard Single Family room
Family room with bathroom
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4 x
Standard Quadruple Family room with balcony
Family room with bathroom
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Standard Single room with balcony
Private bathroom
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2 Bedrooms Standard Single Family room
Family room with bathroom
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Standard Double room with mountain view
Private bathroom
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Standard Double room with balcony
Private bathroom
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Standard Double room with balcony and with sea view
Private bathroom
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1 Bedroom Standard Double room
Private bathroom
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Standard Double Family room
Family room with bathroom
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Superior room
Private bathroom
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Superior Family room
Family room with bathroom
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Superior Family room with sea view
Family room with bathroom
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Superior Family room with water view
Family room with bathroom
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2 Bedrooms Superior Family room
Family room with bathroom
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2 Bedrooms Superior Family room with sea view
Family room with bathroom
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Superior Single room
Private bathroom
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Superior Double room
Private bathroom
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Deluxe room
Private bathroom
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Deluxe room with water view
Private bathroom
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Deluxe Double room
Private bathroom
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Premium Duplex room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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Premium room with sea view
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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1 Bedroom Premium room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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1 Bedroom Premium Duplex room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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1 Bedroom Premium room with balcony and with garden view
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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1 Bedroom Premium room with balcony and with sea view
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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1 Bedroom Premium Duplex room with balcony and with sea view
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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Premium Single room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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Premium Double room with balcony and with garden view
Private bathroom
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Premium Double room with balcony and with sea view
Private bathroom
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1 Bedroom Premium Double room
Private bathroom
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1 Bedroom Premium Single room
Private bathroom
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Grand room
Private bathroom
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2 Bedrooms Grand Family room
Family room with bathroom
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2 Bedrooms Grand room
Private bathroom
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Grand Double room
Private bathroom
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Junior Suite
Private bathroom
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Junior Suite with sea view
Private bathroom
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Suite
Private bathroom
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Suite with water view
Private bathroom
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Apartment with sea view
Private bathroom
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Apartment with water view
Private bathroom
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Apartment with view
Private bathroom
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Apartment with balcony
Private bathroom
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1 Bedroom Apartment
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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1 Bedroom Apartment with sea view
Private bathroom
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1 Bedroom Apartment with balcony
Private bathroom
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1 Bedroom Apartment with balcony and with garden view
Private bathroom
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1 Bedroom Apartment with balcony and with sea view
Private bathroom
Beds:
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1 Bedroom Apartment with balcony and with view
Kitchen, air conditioning and shower
Beds:
Kitchen in the room
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2 Bedrooms Apartment
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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2 Bedrooms Apartment with sea view
Private bathroom
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2 Bedrooms Apartment with view
Private bathroom
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2 Bedrooms Apartment with balcony
Private bathroom
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3 Bedrooms Apartment
Private bathroom
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Single Apartment
Private bathroom
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1 Bedroom Single Apartment
Private bathroom
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2 Bedrooms Single Apartment
Private bathroom
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3 x
Triple Apartment
Private bathroom
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3 x
1 Bedroom Triple Apartment
Private bathroom
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4 x
Quadruple Apartment
Private bathroom
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4 x
2 Bedrooms Quadruple Apartment
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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Family Apartment with sea view
Family room with bathroom
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Family Apartment with water view
Family room with bathroom
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Family Apartment with balcony
Family room with bathroom
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Family Apartment with balcony and with sea view
Family room with bathroom
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1 Bedroom Family Apartment
Family room with kitchen, internet and air conditioner
Beds:
Kitchen in the room
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1 Bedroom Family Apartment with balcony and with sea view
Family room with bathroom
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2 Bedrooms Family Apartment
Family room with bathroom
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2 Bedrooms Family Apartment with balcony
Family room with bathroom
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2 Bedrooms Family Apartment with balcony and with sea view
Family room with bathroom
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Single Family Apartment
Family room with bathroom
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2 Bedrooms Single Family Apartment
Family room with bathroom
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3 x
Triple Family Apartment
Family room with bathroom
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4 x
Quadruple Family Apartment
Family room with bathroom
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1 Bedroom Single Family Apartment
Family room with bathroom
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1 Bedroom Double Apartment
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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Double Family Apartment
Family room with bathroom
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1 Bedroom Double Family Apartment
Family room with kitchen, internet and air conditioner
Beds:
Kitchen in the room
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3 x
1 Bedroom Triple Family Apartment
Family room with bathroom
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1 Bedroom Double Apartment with mountain view
Private bathroom
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Double Family Apartment with mountain view
Family room with bathroom
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1 Bedroom Economy Apartment
Private bathroom
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Standard Apartment
Private bathroom
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1 Bedroom Standard Apartment
Private bathroom
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1 Bedroom Standard Apartment with balcony and with garden view
Private bathroom
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2 Bedrooms Standard Apartment
Private bathroom
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1 Bedroom Standard Family Apartment
Family room with bathroom
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1 Bedroom Standard Family Apartment with balcony and with garden view
Family room with bathroom
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2 Bedrooms Standard Family Apartment
Family room with bathroom
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1 Bedroom Standard Single Apartment
Private bathroom
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Standard Double Apartment
Private bathroom
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1 Bedroom Standard Double Apartment
Private bathroom
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1 Bedroom Standard Double Family Apartment
Family room with bathroom
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Business Apartment
Private bathroom
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1 Bedroom Business Apartment
Private bathroom
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Business Family Apartment
Family room with bathroom
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Superior Apartment
Private bathroom
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Superior Apartment with sea view
Private bathroom
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Superior Apartment with water view
Private bathroom
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1 Bedroom Superior Apartment
Private bathroom
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2 Bedrooms Superior Apartment
Private bathroom
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2 Bedrooms Superior Apartment with sea view
Private bathroom
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Superior Single Apartment
Private bathroom
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Superior Family Apartment
Family room with bathroom
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2 Bedrooms Superior Family Apartment
Family room with bathroom
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2 Bedrooms Superior Family Apartment with balcony
Family room with bathroom
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Superior Double Apartment
Private bathroom
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Deluxe Apartment
Private bathroom
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Deluxe Family Apartment
Family room with bathroom
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2 Bedrooms Deluxe Family Apartment
Family room with bathroom
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Grand Apartment
Private bathroom
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Grand Apartment with balcony
Private bathroom
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1 Bedroom Grand Apartment
Private bathroom
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2 Bedrooms Grand Apartment with sea view
Air conditioning and private bathroom
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2 Bedrooms Grand Single Apartment with sea view
Private bathroom
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2 Bedrooms Grand Family Apartment
Family room with bathroom
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Grand Double Apartment
Private bathroom
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1 Bedroom Grand Double Apartment
Private bathroom
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Luxury Apartment
Private bathroom
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2 Bedrooms Luxury Apartment with sea view
Private bathroom
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Studio
Private bathroom
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Studio with balcony
Private bathroom
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Single Studio
Private bathroom
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Family Studio
Family room with bathroom
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Superior Studio
Private bathroom
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Grand Studio
Private bathroom
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Villa with sea view
Air conditioning and private bathroom
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1 Bedroom Villa
Air conditioning and private bathroom
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2 Bedrooms Villa
Air conditioning and private bathroom
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2 Bedrooms Villa with pool view
Private bathroom
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2 Bedrooms Villa with sea view
Private bathroom
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3 Bedrooms Villa
Private bathroom
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Single Villa
Private bathroom
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2 Bedrooms Single Villa
Private bathroom
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4 x
Quadruple Villa
Private bathroom
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Family Villa
Family room with bathroom
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2 Bedrooms Family Villa
Family room with kitchen, internet and air conditioner
Beds:
Kitchen in the room
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4 x
2 Bedrooms Quadruple Family Villa
Family room with bathroom
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2 Bedrooms Single Family Villa
Family room with bathroom
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Double Villa
Private bathroom
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Standard Villa
Private bathroom
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2 Bedrooms Standard Villa
Private bathroom
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Deluxe Villa
Private bathroom
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2 Bedrooms Deluxe Villa
Private bathroom
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Cottage
Private bathroom
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Cottage with water view
Private bathroom
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Single Cottage
Private bathroom
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4 x
Quadruple Cottage
Private bathroom
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Family Cottage
Family room with bathroom
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Double Family Cottage
Family room with bathroom
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Superior Cottage
Private bathroom
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Deluxe Cottage
Private bathroom
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Deluxe Cottage with water view
Private bathroom
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Premium Cottage
Private bathroom
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Description
Comfortable resort hotel in large grounds with lovely views over the Bay Mirabelo. It offers cosy well-furnished rooms, local cuisine and an amusement Park for the whole family.
Built: 1991
Restored: 2016
Location: 800 m from the resort of Elounda, 10 km from the center of Agios Nikolaos, in 65 km from Heraklion airport.
Consists of 14 buildings of different heights.
The hotel has 133 rooms.
Beach: public sandy-pebble in 1200 m from the hotel (3 coastline). Umbrellas and sunbeds for a fee.
Free Shuttle service to the hotel ELOUNDA OLIVE GARDEN STUDIOS is located 800 metres away.
Additionally, for guests staying in Superior rooms and Maisonette:
- 30 min Jacuzzi for free
beach towels in room (free)
bath accessoriesa bottle of wine on arrival
the tea/coffee (replenished on request)
On the hotel territory: Internet cafes charge, dry cleaning (on request, chargeable), 2 bar, conference room (80 people), tavern, restaurant, doctor on call (charge), swimming pool (with sea water), pool umbrellas, sun beds: free of charge, free wifi, TV room, currency exchange, minimarket
Attractions: Spa ( “Aphrodite”), water Park “the WaterPark” (free), mini-Golf, gym, air hockey has, electronic games, evening show, table tennis for a fee, animations for free
For children: bottle warmer on request, free of charge, baby cot: on request free baby bath on request, and free highchairs in restaurant: Yes, blender (on request), children's Playground, children's menu in the restaurant has a kids pool: Yes, kids club (“AnnaMaria” in the water Park (from may to September for children between 6-14 years of age)), Babysitting service: on request extra charge
The distance to the nearest airport is 65 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - WiFi is available in public areas and is free of charge.
- Pets are not allowed.
- Free private parking is possible on site (reservation is not needed).
- Payment options: Visa, Euro/Mastercard, No prepayment
- Check in time: 15:00. Check out time: 11:00.
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Services and facilities
General
- Shopping on site
- Air conditioning
- 24-hour reception
- Currency exchange
- Newspapers
- Ticket assistance
- Gift shop
- Chapel
- Garden
- Television in lobby
- Terrace
- Express check-in
- Pharmacy
- Outdoor furniture
Rooms
- Bridal suite
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Linens
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kettle
Internet
- Free Wi-Fi
- Internet access
Transfer
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- English
Tourist services
- Tour assistance
Recreation
- Bike rental
- Barbecue grill(s)
- Billiards
- Karaoke
- Mini golf
- Nightclub
- Sun Deck
Parking
- Free parking
- Parking nearby
Pool and beach
- Swimming pool
- Spa tub
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Next to the beach
Business
- Event facilities
- Fax and copy machine
- Conference Hall
Sports
- Tennis court
- Fitness facilities
- Gym
Beauty and wellness
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
Kids
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
Video: Elounda Water Park Residence Hotel - Hotel Facilities
Map
Reviews
05.01.2025
Had the best week here. A beautiful hotel in a fantastic location with a sea and mountain view. The food was delicious with plenty of choice and our 2 year old son loved playing in the pools. The restaurant staff are so friendly, the cleaners are amazing, our room was spotless every day and I loved the Jumbo club entertainment team, they were great fun! Thanks for having us, we hope to return again!
04.09.2024
Just returned from the Beautiful Island of Crete, having enjoyed the beautiful weather & the hospitality awarded by the locals to our Family, Grand Children & Us Oldies!
We stayed in the Elounda Water Park Residence and this place certainly was the "glue" which pulled everything together we expected from the island and truly made the holiday the relaxing experience we hoped.
Arriving in the dark, we were amazed at the Stunning views from our rooms in the morning - we never tired of that view.
The rooms we were given were 1st rate, very clean & modern. Cleaned daily to the highest standards.
All the staff of the Residence were very attentive & hard working making sure everything was to be the very best it could be. The pools, bars, restaurants, animation team were great.
This place really did provide a personal, homely feel that is not generally evident in the large all-inclusive complexes. It was like you were part of their family.
The town of Elounda was a wonderful place to spend time if you choose to wander out - lovely bars & eating places, beaches all you could want but not swamped with people - very chilled.
Would We return to Elounda and the Elounda Water Park Residence ? - Try and stop us!!!!
We stayed in the Elounda Water Park Residence and this place certainly was the "glue" which pulled everything together we expected from the island and truly made the holiday the relaxing experience we hoped.
Arriving in the dark, we were amazed at the Stunning views from our rooms in the morning - we never tired of that view.
The rooms we were given were 1st rate, very clean & modern. Cleaned daily to the highest standards.
All the staff of the Residence were very attentive & hard working making sure everything was to be the very best it could be. The pools, bars, restaurants, animation team were great.
This place really did provide a personal, homely feel that is not generally evident in the large all-inclusive complexes. It was like you were part of their family.
The town of Elounda was a wonderful place to spend time if you choose to wander out - lovely bars & eating places, beaches all you could want but not swamped with people - very chilled.
Would We return to Elounda and the Elounda Water Park Residence ? - Try and stop us!!!!
28.08.2024
I'll start with the positive the managers son was very accommodating and tried his best to help, but some of the reception staff were very dismissive. You would ask for something to be dealt with, and they would write it in a book and dismiss you by looking away. The food was average for all inclusive but found ourselves getting bored of similar food and eating out.
The negative, we were put in a 1970s style holiday camp chalets with broken air conditioning, smelly bathroom, sockets hanging off wall and holes to back of other sockets. I was also unable to close the door to the balcony so any air conditioning was always going to fail. I complained and was shown another chalets in similar condition. I declined and was upgraded to a family room. This had 2 air conditioning unit but only 1 worked. I was promised it would be fixed. It wasn't until I call the tour company that this was repaired somewhat. The toilet had to be squeezed into due to the layout and a socket above the kitchen sink was hanging off the wall.
The park is build on a hill side and has very steep walks to get to anything other than the top pool and dining area. The pools are salt water so if this is not your thing beware. The whole place is a bit run down but they are building new apartments which look very new. The bar doesn't open until 11 so I hope you don't get thirsty or you will need to buy drinks from the onsite shop. I could continue but please be aware this is not a hotel and 2/3 stars at very best. Would I recommend this place - NO and I'm easily pleased normally. Crete was beautiful outside and away from this hotel.
The negative, we were put in a 1970s style holiday camp chalets with broken air conditioning, smelly bathroom, sockets hanging off wall and holes to back of other sockets. I was also unable to close the door to the balcony so any air conditioning was always going to fail. I complained and was shown another chalets in similar condition. I declined and was upgraded to a family room. This had 2 air conditioning unit but only 1 worked. I was promised it would be fixed. It wasn't until I call the tour company that this was repaired somewhat. The toilet had to be squeezed into due to the layout and a socket above the kitchen sink was hanging off the wall.
The park is build on a hill side and has very steep walks to get to anything other than the top pool and dining area. The pools are salt water so if this is not your thing beware. The whole place is a bit run down but they are building new apartments which look very new. The bar doesn't open until 11 so I hope you don't get thirsty or you will need to buy drinks from the onsite shop. I could continue but please be aware this is not a hotel and 2/3 stars at very best. Would I recommend this place - NO and I'm easily pleased normally. Crete was beautiful outside and away from this hotel.
23.08.2024
I don't usually listen to negative reviews and now it turns out that I'm doing it right. I read in some reviews that the entertainment team is very tuned in to the French, which we also experienced and I don't think it's good either. My son wanted to play in the water with the others several times and asked, but for some reason he was not invited. But fortunately, he didn't get bitter, so there was no problem and we didn't take the matter to heart. We had a fantastic week here. A wonderful view, great and varied food was really different every day, the staff was very kind. We really liked the lady in the shop (unfortunately, I don't know her name), she is always kind and smiling. My kids really enjoyed the slides and pools. We knew they had salt water in them, so we arrived prepared with goggles so it wasn't confusing. I was rather happy for that, because that way I didn't have to worry about normal water causing problems. Unfortunately, one of the slides injured my son's back, but after that he paid attention to only sliding on it while sitting down and it was no longer a problem. We were in room 118 and its location is really steep, but it was only difficult to get up the first two days, after that we walked up or took a taxi without any problems. Spinalonga is definitely not to be missed, even the children really enjoyed the historic place. Elounda cannot be called cheap, souvenirs and especially clothes are very expensive, but the restaurants are surprisingly cheap and cook excellently. Not sure if next year, but we will definitely come back here again with great pleasure.
21.08.2024
We just got home yesterday from a fantastic week away. Don't listen too much to the negative reviews, I was worried because of them but that didn't reflect our experiance at all. I went with my children (7 and 14), they both loved the waterslides and pools and there was always a great variety of food. My 7 year old is very fussy, but then she doesn't eat much in the heat. The hotel is in Crete, and the food reflects that. The best stuffed vine leaves i have ever had, and i got to eat them every day! We upgraded to all inclusive on our first day and certainly got our moneys worth, kids were very happy with the snack bars and drinks choices.
Yes the walk back up to the rooms is steep, but much easier if you use the stairs that zigzag up through the complex. The views are stunning and worth it.
My only grumble is that the air con in our room didn't work the best, but the kids air con did, so we just opened the room doors up.
The daughter really enjoyed the kids club and the evening entertainment in the amphitheatre, the entertainment team do a brilliant job.
The pools are salt water, but it does say that clearly on the website and also on the Loveholidays description that I booked through. Children will need goggles, but after the first few days mine were used to it and they were just happy to be in the water. Personally, we won't be back for that reason, as my sons skin chafed quite badly due to salt water, but I feel that was because he wasn't rinsing himself properly.
We all agree that we have had a brilliant holiday and made loads of fantastic memories!!
Yes the walk back up to the rooms is steep, but much easier if you use the stairs that zigzag up through the complex. The views are stunning and worth it.
My only grumble is that the air con in our room didn't work the best, but the kids air con did, so we just opened the room doors up.
The daughter really enjoyed the kids club and the evening entertainment in the amphitheatre, the entertainment team do a brilliant job.
The pools are salt water, but it does say that clearly on the website and also on the Loveholidays description that I booked through. Children will need goggles, but after the first few days mine were used to it and they were just happy to be in the water. Personally, we won't be back for that reason, as my sons skin chafed quite badly due to salt water, but I feel that was because he wasn't rinsing himself properly.
We all agree that we have had a brilliant holiday and made loads of fantastic memories!!
15.08.2024
If you are coming with kids, be prepared for the fact that most probably you will not get a chance to explore all the hotel facilities, as you will spend all day at the water park and evening at the playground featuring as well minigolf and floating castle. Rooms are spacious and clean, having wonderful views of Elounda and the sea. Actually, there are stunning views from everywhere, including a restaurant, a bar, even from a parking :) There are plenty of options to choose from if you are thirsty or hungry, a free parking, a shuttle service to the beach and a minimarket if you need anything. For the "active" travelers, there is also a gym and an animation at the hotel. Stuff is always helpful and friendly. Recommended to the families especially.
06.06.2023
Very cool, there is a pool, games are played for both children and adults) The food is just waste, but different nutrition conditions are different for different bracelets (. I only stayed positive, I recommend.
21.07.2022
I just come back from Elounda Water Park . I’m 100% satisfied: hotel with wonderful views, delicious food, friendly staff, amazing atmosphere in the hotel. I can’t wait to come back. Love this place,if you fancy good local Greece kitchen go there. I do recommend it 100%
14.07.2022
I stayed in the hotel for a week with my partner. Nice location, not too long walk the beach and the centre. Loved the breakfasts and the diners, loads of different choice to pick from.
Only disappointment was the view in our room, it looked absolutley horrible, not how we imagined. Pray to get a room to the front side.
Only disappointment was the view in our room, it looked absolutley horrible, not how we imagined. Pray to get a room to the front side.
10.06.2022
Hotel was definitely not 4 star and rooms were very basic with minimal cleaning done during my stay. I've just returned from a week's stay and ended up at my doctors as covered in bed bug bites!! The breakfast was basic and the same everyday that's if you got there early enough before everything ran out. The only good side to this hotel is the staff I would give them 5 stars as very friendly and tried there best with everything other than that I wouldn't recommend this hotel or stay there again. Crete it's self is beautiful and the people are lovely and will definitely go back but not this hotel to be eaten alive by bed bugs!!!
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Frequently asked questions about Elounda Water Park Residence Hotel
How much does it cost to stay at Elounda Water Park Residence Hotel?
The cost of living in Elounda Water Park Residence Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Elounda Water Park Residence Hotel?
Check-in at Elounda Water Park Residence Hotel is possible from 15:00, check-out is until 11:00.
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