Hotel Galileo

i’ve stayed at close to 100 hotels in all my travels and this is by far the worst hotel i’ve ever been to. I honestly wanted our vacation to just be over early so we could get out of this hotel. We booked a larger room that said it included 3 bed, we got 1. They refused to move us to a larger room despite that being what we booked. The hotel is dirty, the room is tiny and broken down, and the staff is extremely rude. A cleaner broke one of the glass tables in our while cleaning and the hotel manager insisted that we pay €50 for it. I tried to argue that we shouldn’t have to pay for what their employee broke but they forced us to pay and were extremely hostile from that point on. We requested no more room cleaning for the rest of our stay since we no longer trusted them in our room and they still came into our room 3 times. The person cleaning the rooms was also restocking the breakfast bar in between cleaning rooms and the lobby but i didn’t see her wash her hands or put on gloves once. There was also gnats all over the food so we chose not to eat there. Save yourself and stay far away from this hotel.

This is not good hotel, certainly not 3 stars. The room was very warm (25 celcius) with no AC. Opening the window was not an option at night as the road was very noisy, people shouting at each other etc. Thus one can choose between not sleeping due to heat or noise! Also management only allows one access card per room which is needed for the lights. As a result when I had different schedules than my wife, I might be home early sitting in the dark waiting for a card to return. Such a stupid policy really. Other problems, the walls were partially painted (like someone quit 3/4 way through), the hair dryer doesn’t work. Only nice things I can say were proximity to city centre and front door staff found a fan when I came to inquire about switching rooms (they couldn’t) due to heat at 3:30am.
Avoid this hotel!