Mokinba Hotels Montebianco in Milan

Excellent experience for the residence version during the COVID-19 pandemic (readaptation for the period, optimizing resources to meet the needs of the business itself, supporting it but also, greatly, customers). Staff, management, direction, secretarial staff, and management were all at extraordinarily excellent levels and highly efficient. Instant response and problem solving with great attention and dedication to the customer. Top marks with honors for Debora in reception (front desk - hotel receptionist service - guest and care receiving - sorting and comfort service - head), a commendable professor and a great human being, helpful, patient, empathic, and masterful in the overall management of her role within the same. A very kind presence and a sweet soul, with an outstretched hand and an open ear, with a big heart. Equally predisposed to welcoming people and therefore the hotel's guests, the director of the prestigious Mokinba chain, Fabrizio, is a big-hearted and humane person. Top levels and great kindness (even in such a delicate and vulnerable moment as the covid pandemic) and professionalism on the part of Nicola and Gavi (great people and serious professionals in line with the entire Mokinba's Mood) and the very kind, sensitive, loving Tila, always smiling and of great empathy. The diligent and sweet Fatima, the head of the housekeeping of the hotels and the friendly and attentive "big brothers" Neder and Cristian, and the sunny and determined Fabio, Veronica, Vittoria, Maurizio and especially Katia, a sublime presence with great diplomacy and delicacy. The sensitive and affectionate, heartfelt: Sara (2 prs). Furthermore, the apotheosis of hotel and tourist reception with equal opportunities was with the improvement towards my disabilities and differences. Adaptation to my special needs. I had custom-made barrier removal systems made for me. Fabrizio handcrafted the aids and immediately set about creating the conditions to overcome the few barriers that could be overcome. Barriers present for Fattori, EXTRINSIC to the hotelier. If I had to create a phrase, slogan, or in any case a summary of my experience, I would say: "Mokinba Hotels, people, passionate workers of great seriousness and passion, professionals; the beating heart of tourism in Milan, combined with the professionalism and attention to human needs that we all would like to receive in a tourist destination; the hotel par excellence. Mokinba Hotels, a space to find oneself, rediscover pleasure, the peace of listening to the silence, the tranquility, expressing our every need in this sense and finding great openness, listening, motivation and welcome, aimed and aimed at. Beyond the mere hotel; a rainbow in the storm, colorful, in a quiet corner of the charming Milan, with its isthmus of land, greenery and natural nature. Mokinba allies in the protection of serenity, in the "journey" of improving the tranquility of one's life and one's life and daily routine, summed up in a hotel stay. Thank you Mokinba, thank you guys. Congratulations to Exclusive owner, a good man who has always been there for his distinguished employees, both in their work and for it, and also, in every way, alongside the guests, day and night, mirroring the wonderful atmosphere the staff brings to their hotel, a mirror effect. The employees reciprocally turn to the owner with passion and loyalty to the much-loved work they have developed over the years, based primarily on human interpersonal relationships; serious commitment. An excellent, old-school entrepreneur, highly capable and highly creative, a mirror of his staff and vice versa, a harmonious whole; homogeneity and harmony. A dear, heartfelt, affectionate, yet simple, just as I feel: thank you, humane and for the service; with emotion and affection. See you soon! Hugs to everyone

We booked the hotel for a week. It was a very wonderful experience. The staff were friendly. The service was very good. The location is excellent. It is worth trying.

I arrived late at 10 pm after a long trip from Frankfurt. There are no open shops nearby. The receptionist took seven euros from me as a tax for one night. The room is clean and tidy. It has all t9he amenities. The TV is a smart screen with internet. The receptionist did not even add me. There is detox water in the reception. When he went to sleep, he took it and did not leave

The location and service are great!