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400 $
Uptown Palace
🌍 Italy, Milan, Via Santa Sofia 10
● Center: 1 km
🧭 Coordinates 374 EUR
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Rooms and prices
2 guests
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Classic room
Private bathroom
Beds:
400 $
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Classic Double room
Private bathroom
Beds:
400 $
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Agoda
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Superior Double room
Wireless internet, air conditioning and minibar
Beds:
426 $
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Agoda
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Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
527 $
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Double Junior Suite
Wireless internet, air conditioning and minibar
Beds:
678 $
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Executive Double Suite
Private bathroom
Beds:
1 018 $
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Agoda
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Classic Single room
Private bathroom
Beds:
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Presidential Double Suite
Private bathroom
Beds:
1 231 $
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Agoda
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Description
Modern and elegant hotel is a short walk from Piazza Duomo and from the famous shopping streets of Milan. Highly qualified multilingual staff guarantee high level of service and attention for each guest.
Located in Milan, near Missori metro stop and 9 km from the airport.
Consists of one building.
The hotel has 165 rooms.
Pets are not allowed.
On the hotel territory: restaurant, bar, 5 modular meeting rooms up to 130 seats, paid Parking, Luggage storage, Laundry service/dry cleaning
For children: cot on request free of charge
Mini-hotel opened in 2011.
The distance to the nearest airport is 9 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Public parking is possible at a location nearby (reservation is not possible) and costs EUR 19 per day.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, CartaSi, UnionPay credit card, No prepayment
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Television in lobby
- All Spaces Non-Smoking (public and private)
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Alarm clock
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
Internet
- Free Wi-Fi
Transfer
- Airport transportation
- Taxi booking
Languages Spoken
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Parking
- Parking
- Parking nearby
- Garage
Pool and beach
- Beach/pool towels
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Beauty and wellness
- Doctor
- Sauna
- First Aid Kit
Kids
- Babysitting and childcare
- Family/Kid Friendly
- Kids' TV Networks
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
Street view
Google panorama
Video: Uptown Palace ★ Milan, Italy
Map
Reviews
02.01.2025
Alfredo was the sweetest and nice person I interacted with the entire stay. He made me feel welcomed and was willing to help me immediately. The staff was great in communication through email prior to arrival, so that should get four stars. However, I had requested the possibility of checking in early because my flight got in so early, weeks in advance. Unfortunately, they were not able to meet that need, stating rooms weren’t ready. There were rooms available the night before so I’m not sure if it was something they weren’t willing to assist with, or just a policy issue, I even offered to pay for early check in. Either way, I made due and got ready for the day. The room was ready at 14:00, the first room didn’t have twin beds as I requested, so I went to the front desk and they were able to get me a room with twin be capabilities. The room is a bit dated, bathroom had some things that could have been taken better care of. The beds were comfortable and got a good night sleep on them. The breakfast had a decent variety and I enjoyed both mornings of that. Overall, staff were there to do a job and they did it. I wouldn’t call this a four star hotel, maybe a 3.5, it did the job and all the big sites were in walking distance. The price point didn’t match the aesthetics or customer service in my opinion.
21.12.2024
Clean room and bathroom
The room was a bit cold for Asian women but me and ma mom stayed comfortable with nice staffs
Especially thank you Francisc.
He helped me getting my forgotten purse.
He taught me Italian greetings I enjoyed stay in Milan tkanks
The room was a bit cold for Asian women but me and ma mom stayed comfortable with nice staffs
Especially thank you Francisc.
He helped me getting my forgotten purse.
He taught me Italian greetings I enjoyed stay in Milan tkanks
07.12.2024
We had a 3 night stay at the hotel. We were greeted by a very friendly and helpful gentleman by the name of Francesco. He was very welcoming and helped us with any questions and also gave us some great suggestions. Our stay was good. The beds are not so comfortable as we had two twin beds and the room could do with some updating. There was no glasses or cups for drinking in the room, they only provided paper cups which became difficult when having a tea. Location is very good, easy to walk to the center, lots of shops around and convenient. Again a big thank you to Francesco!
17.11.2024
From the moment we stepped in to the hotel we were greeted with smiles. The receptionist team were amazing. We had to drop our luggage and they happily assisted. We came back around 2 pm to check in and our bags were already sent into the room and we got upgraded to an executive suite with an amazing view of the Duomo Milano. I would like to say thank you to the receptionist team for making this an extra special trip for me and my husband And special thanks to Francesco who sorted out our key card and welcomed us with an amazing hospitality.
The distance from the city Central is also very convenient. There’s trams and you can even walk around. There’s a lot of restaurant and groceries stores.
The distance from the city Central is also very convenient. There’s trams and you can even walk around. There’s a lot of restaurant and groceries stores.
16.11.2024
The staff is incredibly rude and unhelpful. I asked for a simple teaspoon, and they refused to provide it unless I paid for it – absolutely ridiculous! After 10 PM, there was no food available for room service, leaving me with no options. To make things worse, they wouldn’t even allow my Glovo delivery to be brought to my room or into the hotel premises.
The lack of basic hospitality and their overall attitude made my stay extremely unpleasant. I would never recommend this place to anyone looking for even a half-decent experience.
The lack of basic hospitality and their overall attitude made my stay extremely unpleasant. I would never recommend this place to anyone looking for even a half-decent experience.
30.09.2024
We liked our stay in this hotel. Our room was big enough and clean. We like it that they provide slippers in the room, that's always a plus for us as some of the hotels don't. We liked our bed, so soft. Breakfast has a lot of options as well. The staff in the breakfast place are friendly and attentive though they clear your table every 5 minutes. Some of the staff in the reception are accommodating some of them are okay. Overall we like this place for the room, breakfast and location.
10.08.2024
Uptown Palace Hotel, Milan: A Disappointing Stay
My recent stay at Uptown Palace Hotel in Milan was deeply disappointing. Despite the hotel's beautiful setting and great location, our experience was marred by an unacceptable issue. Within minutes of entering our room, we realized the air conditioning wasn’t working. With outside temperatures around 37°C, the room quickly became unbearable. Although staff responded within 20 minutes, the issue was not resolved, and customer service informed us the AC could only cool to 20°C, which it never did.
Over the course of three days, after speaking with 19 different staff members, no solution was provided until the final day, when a fan was offered—an inadequate remedy for the heat. For a hotel charging over €500 per night, this level of service is unacceptable. Our stay was uncomfortable and frustrating, and the issue remained unresolved. Compensation is warranted for the discomfort we endured.
My recent stay at Uptown Palace Hotel in Milan was deeply disappointing. Despite the hotel's beautiful setting and great location, our experience was marred by an unacceptable issue. Within minutes of entering our room, we realized the air conditioning wasn’t working. With outside temperatures around 37°C, the room quickly became unbearable. Although staff responded within 20 minutes, the issue was not resolved, and customer service informed us the AC could only cool to 20°C, which it never did.
Over the course of three days, after speaking with 19 different staff members, no solution was provided until the final day, when a fan was offered—an inadequate remedy for the heat. For a hotel charging over €500 per night, this level of service is unacceptable. Our stay was uncomfortable and frustrating, and the issue remained unresolved. Compensation is warranted for the discomfort we endured.
23.07.2024
I recently stayed at this hotel and found that the rooms were spacious enough for two people, providing ample space for comfort. The bed was quite comfortable, contributing to a good night's sleep. However, I did notice an issue with the toilets on the 5th floor. They had an unpleasant smell and didn't seem to get enough air, likely due to a malfunctioning ventilation system. This aspect needs improvement to enhance the overall experience.
14.07.2024
Had some issues with outages and outlets not working, but staff were very friendly and quick to respond and try to help. Good location short walk to subway, but kind of far from the train station. Breakfast buffet was decent, but there wasn't a ton of food options, especially for those with dietary restrictions. Overall nice and comfortable place to stay in.
02.05.2024
I stayed 6 night here with perfect rooms and quite place. The rooms are clean and perfectly comfortable and accommodating with all necessary equipment including sleepers!! The staff are amazing!!!! Very friendly, helpful, joyful and smiling all the time. They know English as well 👍🏽 I will be back to the hotel for sure if I am coming to Milan.
They gave us romantic welcoming with chocolate for our anniversary my wife and I.
Thank you very much guys.. 🫶🏽💐
Regards
Abdullah
They gave us romantic welcoming with chocolate for our anniversary my wife and I.
Thank you very much guys.. 🫶🏽💐
Regards
Abdullah
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Frequently asked questions about Uptown Palace
How much does it cost to stay at Uptown Palace?
The cost of living in Uptown Palace depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Uptown Palace?
The nearest sights are: Milan Cathedral (740 m) and Sforza Castle (1.7 km)
Which room categories are available in the Uptown Palace?
You can book Superior Double room, Deluxe Double room, Classic room, Classic Single room, Classic Double room, Double Junior Suite, Executive Double Suite, Presidential Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Uptown Palace?
Check-in at Uptown Palace is possible from 14:00, check-out is until 12:00.
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