Hotel Vittoria

Except Alberto, every staff we met was quite nonchalante.
Don't go for the breakfast, the buffet was empty at 8:00 and no one cared to prepared some more food. 15e to scrap for some leftovers in a so called 4 stars hotel.
The room was not bad, not great either.
To sum it up, that's not a place I'd recommend to friends or family.

This hotel cancelled my room without notification, leaving me with nowhere to stay at 10pm. The reason was that my "credit card was rejected". However, I've used it successfully before and since with no issues. I even used the hotel's own web site to book. My card is clearly valid, but the hotel says it followed "standard practice". If standard practice at this hotel is to cancel confirmed bookings without notifying the customer in any way, then I can only advise to look elsewhere in Milan for hotel rooms.

Shocking stay. It is the Fawlty Towers of Milan but without the charm or professionalism!

When we checked in we had booked a superior double. They tried a sneaky one to give us a classic double which was prob same size as a prison cell - although the prison cell would be more comfortable with pre space and working power sockets.

Only after complaining vigorously did they give us the room that we had booked and paid for. But considering this was our first impression, didn’t make us feel very welcome. Tip: make sure you tally up the pictures on their website to the room you have booked!

Breakfast is funny until you realise that you have paid money for it. The staff are so angry and miserable! Heaven forbid if you ask for cutlery! How dare you! Haha

They are so environmentally conscious that they will give you one towel between two of you which they won’t wash for 3 days. Commendable - but also very cheap and skanky.

Location is ok. Next to a supermarket and McDonald’s and restaurants. It is safe. It is about a 20 min walk to Duomo Cathedral. So great for getting your step count in.

Honestly there are so many better options in Milan. Don’t make the mistake we made by staying here. Save yourselves!

I couldn't sleep with all the mosquitoes. Maybe they wouldn't be here if the room was cooler, however, the air conditioning control barely works, very weak AC.

My bathroom is tiny and the walls are so thin, I hear every sneeze on the entire floor.

The worst thing is there is no dead bolt on the door and no 'do not disturb' sign, so the staff walks in on you naked if you don't respond to the knock fast enough.