4 star hotels in Naples

Very friendly and welcoming service, rooms are tidy and cosy for our stay, close to the station

We stayed at Palazzo Firenze as a family of six adults and one infant. While there were some lovely aspects — the staff were friendly and gave us great recommendations for food and sightseeing, the rooms were clean, breakfast was fantastic, and the pool area had a great vibe — our overall experience was overshadowed by a deeply disturbing incident. While taking the elevator, which was full at the...

Overall very satisfactory. The location is a bit sketchy (not many native Italians, if you know what I mean) especially in the evening hours, so I’ve had to deduct a star for that, but they do their very best to keep the hotel secure and it’s not as bad as it initially seems upon arrival. There are more wholesome streets within walking distance. There’s a cafe two short blocks down the road and a great...

Nice little hotel. Breakfast is ok though a bit monotonous for a longer stay. The pool is nice for few hours of rest between days of sightseeing. The location is a bit dangerous. A lot of immigrants from Africa. On the street near the hotel someone stole things from my backpack while I was walking back to the hotel.

**Location:** Excellent. The hotel is conveniently located near Napoli Centrale train station, making it easy to travel in and out of the city. **Environment:** The surrounding area is lively, with many migrants, immigrants, and street vendors. In the evenings and on weekends, the streets transform into a bustling flea market—a bit chaotic and messy but generally safe. You’ll frequently see soldiers...

Well-located near the centre and the train station. Room was decently appointed with modern fittings, bathroom good but the thin sliding doors don't provide much privacy. Room door itself let a lot of sound in; perhaps could be insulated so you're not woken at 5am by staff preparing breakfast a floor above? Wifi wasn't working while we were there; staff were friendly but couldn't seem to do anything...

The front desk staff were very approachable, and helpful. If road traffic disturbs you then this is not the place for you. I loved being in the city within walking distance to fabulous restaurants and Museum of Archeology. Room was basic, spacious and clean.

The hotel was stylish and tastefully decorated.Some of the facilities needed a screw tightening here and there but these minor observations pale into insignificance with the support I received from staff when my phone was stolen. Lovely people and I’d stay there again. Good value for money.

The room is a bit small, but it is enough for one person. It is a 15-minute walk from the central train station.

The best sea food restaurant is one minute from this place

Friendly Front Desk Amazing front desk staff! She was so helpful (I forgot her name :( ) Different (but not bad) area than we stayed the last time we came to Naples. This felt more like we were away from all the tourists, which was nice.

We were a large party. Check in was organised and went smoothly. From start to finish the staff at this wonderful hotel were attentive, helpful and charming. I would like to mention Carlo, Monica and Lucretia who were so helpful all day and every day. We had a glitch hitch with the air con in one of our rooms and the issue was sorted quickly. Breakfast and dinner were very good. Breakfast had...

This was my first experience with Una hotels. It was an excellent experience!!! The people were very friendly, the room was extremely comfortable and very quiet. The rooftop restaurant and bar area was fabulous. The views were unbeatable. Thank you very much for a great experience. I will definitely use Una hotels again!!!

2.5 star, 3 at BEST. Don't expect to get much sleep here. Located right by the train station where the honking starts around 530 am and ironically that's when the hotel decides to turn off the ac to the rooms (from 05:00 - 06:00) Room is super small, not enough drawers or hanging space for 1 let alone 2 people. Bathroom is not private, it's see-through and definitely not sound proof. You can hear the...

We had a delightful stay for five nights at your outstanding hotel. Outstanding because all the staff were doing their best to provide your best experience. Reception answered and responded promptly to all questions and resolved so many issues for us, before we came and during our stay. Housekeeping was superb, as if by magic they knew when we had left for the day and came and made our room spotlessly...

Fantastic hotel with really friendly and efficient staff members. Extremely helpful answering questions about the surroundings and assisted us getting around with arranging the taxi services. Rooms were excellent, clean and had all the required amenities. Breakfast was excellent with a wide variety of options. The view and setting on the roof top restaurant was breath taking and a lovely area to relax...

Super clean hotel, the only reason I didn't give it all fives was the outside was full of homeless and shady vendors. But there were plenty of police everywhere in Naples so we walked everywhere. It is so close to train station and pickup point for many tours. Restaurant and rooftop fantastic.

the hotel was really good. The staff are really just amazing. They welcomed us really nicely and the rooftop of the hotel had nice views and the breakfast was really good. I would have liked more variety but the quality of things they had was very good. The cleaned I. The room was very good

The hotel is ok for a 1 night stay before or after your flight. The location is very close to the airport. Our room smelt very odd, but we weren’t sure what it was. The air conditioner was also leaking down the wall. Not very clean either and not sure how it is a 4 star hotel but was ok for just the one night.

A little room for an overnight stay close to the airport- there was no window, but it did have a wonderful sky roof that could open and close and it had a blind that blocked out all the light. It’s a pity that they do not offer an airport shuttle as they are so close to the hotel. The taxi wanted to charge €15 for a 1minute ride. The walk is ok, but not great - especially if you have large luggage...

It is about 15 minutes' walk from the airport, which is very convenient for catching an early flight.

The room is small and depressing, with a bit of smell. The things are quite complete, including toothbrushes, but the noise of vehicles at night is too noisy to rest well.

Two much noise from street , constantly Ambulance and street noise disturb your sleep. Water from shower did not drain. Building too old and smell.

5 min from the airport, excellent choice for travelers. Hotel is clean and comfortable

⭐ 2.5/5 This hotel is rated as a four-star, but unfortunately, the facilities do not match a modern four-star standard. Perhaps it was considered four-star in 1908, but not today. The location is far from both the metro station and the beach, making access quite difficult. The entrance is right next to a busy highway with only a narrow pedestrian path, which feels unsafe. The room did not have a kettle...

Everything was perfect starting from the welcome at the reception, very kind staff

It's near the road, noisy, and the hotel facilities are old. But it is clean, well-equipped and comfortable. The hotel is relatively old, the environment is OK. Breakfast is simple. But it's clean and very European.

This hotel is nice and the service is excellent. Close to a church, elegant environment. The waiters were very nice and the breakfast was good. Because it is a certain distance from the city center, it is especially suitable for those who drive by themselves.

Old style, nice people, good breakfast

I have to be honest, I read some reviews and I thought: 'What have we gotten ourselves into?'. After the stressful introduction to Napolitan traffic we found the hotel, which is indeed literally next to a busy road, no pavement in between, and checked in. Our room was enormous, with good air-conditioning, a big bed and enough space to relax or play games. Francesco from reception was incredibly helpful...

The hotel is very close to the historic center, Santa Lucia, the Duomo, Via Toledo, the Maschio Angioino, and Piazza del Plebiscito. The street it overlooks is busy, but the windows are well soundproofed. The rooms are a bit small, and especially those facing a side street require you to keep the curtains closed. The curtains are heavy and make the room dark. The bathroom is small, but well-designed...

Good location. The hotel is old and can only be described as average.

Everything about our stay was easy and in many cases, better than we expected. The breakfast staff were so accommodating and the roof terrace needs to be spoken about more.... it's beautiful! The reception staff were also excellent and no request was too much for them. The room and hotel in general were very clean and the room we had was nice, clean and spacious. If we had to be picky about one thing...

I highly recommend this hotel. It has a great location and is convenient for going anywhere on foot. The room facilities are new and the sanitary conditions are very good!

I like the friendly and cute receptionist. It might be good for first-time travelers.

The staff were kind, friendly and informative which made a positive impact on my trip. The breakfast had a nice selection of items. The rooms do need refurbishing however the bed is comfortable. Check out the roof bar. Lovely in the morning or night.

A true gem in Naples! I travelled solo, and I researched a lot of hotels and in the Naples area and this unique luxurious boutique hotel ticked all the boxes, importantly safety as a solo female traveller. It ticked all the boxes, I genuinely could not fault a thing! Everything I needed was in the room and hotel. It was clean, a lovely well-appointed room, tea/coffee maker with cups and spoons and...

Great location, beside Via Toledo,Metro Line 1 and the port. Great variety of breakfast available on the roof top terrace , hot tub also on rooftop, friendly staff, clean hotel, would highly recommend

What stands out most is their staff not withstanding their great location (really close to the centre of everything) and the cleanliness of the room. From the moment I booked the room to the moment when I arrived at the airport and until I checked out, they have made me feel comfortable, safe and really want to come back again. Thank you for everything.

This hotel was perfect for our needs as a spot to be after our flight from the U.S., for a quick Naples visit, then on to the Amalfi Coast and returning for a final night before our return flight. Though not opulent, it is fresh and bright with very clean and nice rooms, a small yet caring staff, a good location, and a decent breakfast included in what we felt is a very reasonable room rate. We were...

The location is excellent-quiet but very accessible. The breakfast was with a lot variety and charming servers. The front desk staff is very friendly, helpful and always available. We left our earphones and they called us to tell us they keep it for us to pick up. What a wonderful group!

The hotel was a wonderful experience for us - great hospitality and great location! The room was very comfortable, the most spacious we have ever experienced in Europe, and quiet - even though it's in the middle of a bustling city. It was an easy walk from the port - we arrived by ferry; it's very close to the Metro entrance which was a great way to get around Naples (kudos to the front desk staff...

We had lovely service from both the from desk staff and the wait staff. The front desk called us a taxi whenever we needed; our breakfast was delicious every morning and the seating area was so quaint and lovely. We were here March 2020 before covid forced everyone home. We thank you for being so accommodating even in a time of crisis. Hope you are all doing well - love from Canada

Very nice boutique hotel on the main promenade. Really nicely decorated with a movie theme. Room very nice, comfortable and clean. The staff very friendly, polite and helpful. We were made very welcome. Very near lots of bars and restaurants. We decided to stay here rather than the city centre and a good choice. Good bus service into city if needed. We walked it in 40 minutes.

Not a bad hotel, but it is not in the same level of others 4 stars boutique hotel in Italy. It is a decent 3 star small hotel. We paid US$ 700 for 4 nights in a room looking a Internal square here, for US$ 740 we could stay at the Excelsior that is a lot nicer and better located.

Beautiful place. Great location.

Amazing hotel with great staff in a superb location.

Very nice hotel, clean and well located on a pedestrian promenade. This was our second stay at Partenope Relais. We like the lovely convenient location with a castle, a picturesque marina facing Mt. Vesuvius just a 5 minute walk down the promenade and restaurants nearby including Hache which has wonderful pizza. The breakfast room is lovely with an exceptional assortment of breakfast items including...

We looked for an a available hotel for night in Napoli while driving at midnight from Roma, called a few hotels and this was the only hotel which ansewered. Francesco from the reception was with us on a call almost the whole way to Napoli making a reservation, finding a parking place for us, explaining how to park and to get the hotel. The night reception process was quick and smooth, he made sure...

Amazing room,breakfast is absoluty delicios amazing staff veryy beautiful location absoluty perfect❤️❤️❤️

The room was nice and the bed was a king king king size bed (180x220). The view on the gallery was also beautiful and the staff kind and attentive.

Very nice old art in a comfi hotel. Beautiful. Large hand made breakfast buffet??

Want to have an exceptional experience in Napoli? Then this is the place. Situated in a beautiful gallery and full of art/copies/loans plus artisan pieces, it provides a taste of what Napoli was and maybe still is in parts. It's an experience for life!

Was not as expected from a 4 star. Would only give it a 3.

The room is quiet, spacious and conveniently located.

Hotels are like apartment rentals.

Difficult to find, pretty noisy and not the easiest to access but the hotel itself is clean, staff is accommodating and it's centrally located. Outwardly it looks like a ghetto but don't let that put you off

Great location for exploring Naples - numerous restaurants near by - very comfortable rooms - great buffet breakfast - staff very helpful - finding location can be challenging - off a plaza and not clearly marked - have to go through a large metal gate that is locked down at times and into a large multi-story commercial building

This boutique hotel is located inside an old and imposing INPS building, very convenient for everything as it is approximately halfway along the central Via Toledo: 2 minutes from the Toledo metro stop, taxis available, 5 minutes to Spaccanapoli... in short, a privileged position. The rooms are large (at least 209 is), clean, comfortable bed. Breakfast and reception are in the main building which is...

Highly recommended... ...for the super central location, between Via dei Courti and the Spanish Quarter ...for the proximity to the Metro (Toledo, which cannot be missed in a visit to Naples) ...for the taxis always present in front hotel ... for the Trattoria Nennella right next to the hotel ... for the spotlessly clean room, the kind and always helpful staff.... ... the absolutely cheap price! We...

I was pleasantly surprised by the Hotel Santa Brigida, it has a great location and the facilities in the room were great. That said, I could hear too much from outside the hotel and inside which meant that I was disappointed at how little sleep I got. Breakfast was good enough but it's a real pity that the breakfast area doesn't have a single window which would make all the difference.

The hotel is located in a apartment building on the 3rd floor. It can be difficult to identify this building as a hotel, as there is no big signs on the walls. You have to ring the doorbell to get inside the gate. There is a tiny elevator (not for people with claustrophobia) Our room had a small balcony with overview of Via Toledo. There was only one bedside table, and few outlets to charge your phone...

Honest hotel review - 5 nights in the double superior room. A birthday treat for my partner, so I upgraded and by the looks of it we had the biggest suit out of the 9 rooms at this boutique hotel. Things I loved - the size of the room, so spacious and airy, high ceilings and very modern. Loved the wardrobe rail that you pulled down and the bed was very elaborate. The tub in the middle of the room...

Great location, good breakfast and very kind staff. 5 stars

Very good location and great staff ready to assist you

One of the best hotels I have ever stayed in.Great, modern and clean place in the middle of shopping district. On 3rd floor of historic building with elevators but I don’t think you will find any better place to stay! Fantastic. Our experience was great! What we found exceptional was the buffet breakfast, it is extremely impressive in both quality and range of things on offer. Highly recommended

I had an excellent stay! The room was spotless and beautifully decorated. The bed was incredibly comfortable, and I appreciated the attention to detail, from the soft lighting to the high-quality bathroom. Housekeeping kept everything immaculate throughout my visit. The view from the window was a lovely surprise, and the room was quiet, making it easy to relax and unwind. The Wi-Fi was fast, the air...

Very good 4-star hotel with a breathtaking view over the bay of Napoli. Clean rooms, overall nice front desk staff, efficient housekeeping team and a good breakfast buffet. They have a wonderful rooftop terrace with a good restaurant too. Thumbs up to Alessandro, one of the waiters there, who was outstanding!

Had a great stay at Hotel Paradiso! Hotel was nice, clean, comfortable and staff were friendly and helpful. We were given an upgraded room with a view that had a great look to the harbor in Naples and the reservation only plunge pool is a nice treat, though not heated. I will say it is not really in a walking area. We walked down the hill and into town one day, but it would be a long haul to go back...

Great hotel, amazing views, and great staff who are willing to help with anything. we had a problem with the plumbing, and they moved us to a better room, no questions asked

I booked this hotel because the room has a very good view. I was really touched when I arrived... But if you want to visit the city of Napoli, it is still a little far from the city. Because we took 4 trains from Napoli Central Station to here, and caught up with the strike on Sunday or the cable car was closed, we climbed a long mountain road to arrive. The hotel's breakfast is 8 euros per person...

Great Service! Agent that I booked with processed our booking with the wrong Room type. The Hotel understood the situation and did their best to rectify. Amazing Views , Good restaurant with wide selection for Breakfast. Ample parking for car. Cafe & Bars within walking distance.

It was a nice place. Near to city center and we can go everywhere so easy. Just we had prob our room didn’t have window and it is not good. They are cleaning properly but need windows ofc. Breakfast was nice.

I received excellent customer service.

We have just stayed for 3 nights at this small but charming hotel. The rooms were very spacious and plenty of towels. The reception staff were very welcoming every time we passed the desk. The breakfast was very good and the coffee excellent. Its based on a quiet square but literally minutes walk from endless bars and restaurants.

A gem of a little hotel right in the historical centre . Very helpful and friendly staff who couldn’t do enough for us. The hotel was secure so no worries abut non guests sneaking in either. Nice breakfast with freshly made proper coffee. Super big bathroom with large walk in shower and nice selection of toiletries.

Was a bit concerned reading some of the reviews, but the hotel was great. We stayed in room 104 so had a view over the Via Dei Tribunali - great for people watching. The rooms were clean, the beds comfortable, the air-con worked, the staff and room service were lovely, breakfast was good, and the location is first rate - right in the center of the Historic Quarter. We have never been to Napoli before...

Amazing location with friendly staff. The signage out on the street was a bit confusing as it pointed down a different alley, but the hotel is actually to the right next to the statue. Great experience, would recommend to anyone.

Excellent hotel! Even better staff! Paola the hotel manager was an excellent hostess who provided nothing but the best service! Immediately we were welcomed and felt at home! Giuseppe and Dina were also very accommodating, especially with our young children! Food was incredible, rooms were clean and all staff was very friendly! Well maintained property and very family friendly! Pool was also great...

We have recently come back from Napoli and used this hotel as our base! I was worried about staying here due to the negative views and simply put the reviews are a result of those suffering to karenitus. This hotel was lovely and so peaceful! We had the best of both worlds. Naples on the door sleep and a pool hotel for down time and chilling. It isn't quite in the city centre but that was misinformation...

Had a great 10 day holiday staying here in august 25. Hotel was quiet (a bit too quiet in evenings due to not many guests and lack of any atmosphere, no music, entertainment or full time bar staff). Breakfast was good, plenty of choice, the usual continental, along with hot eggs bacon sausage scrambled egg and fruit options. Pool was fantastic - quiet all week, busier at weekends when locals were...

Cannot rave enough about this Hotel! If you like privacy.. it doesn’t get any better than this. Hidden and out of reach from the hustle and bustle of Naples, is this GEM of a Hotel. Rooms were spacious with many amenities. Breakfast was complimentary and delicious. Dinners were wonderful too. We chose to stay in for the great food! Staff were friendly and accommodating. It is tucked away so going ...

Lovely comfortable bed, good shower, daily cleaning of room excellent. However the location is not 0.8km from Naples city centre, it is around 11km so we had to hire a car. The first room we were given had no terrace or balcony, it stunk of sewage. We asked to move, the new room had a view of the flat roof. The swimming pool wasn't open, not even any loungers to lie in the sun. The buffet breakfast...

Special thanks for Laura, it was amazingly nice experience to stay at this hotel :) Due to the season off for the swimming pool, we could have not to enjoy the thermal water around this area, but she offered an upgrade for our room to enjoy bathing in our room. I appreciate your kindness :) Nice breakfast is also recommendable 🩷

The room is big, it is no problem for four people to stay in it, and it is very clean. The front desk is very polite. I arrived at the hotel early, so I left my luggage at the hotel. When I came back, my luggage had been put in the room. The location is also very good, right at the pier, and it is very convenient for buses and taxis.

convenient location, more spacious than expected yet hygiene needs improvement

The location is good and safe. Friendly and excellent staff, providing the best experience from check-in to breakfast service, and very friendly room service. Very satisfactory stay experience, suitable for business travel

From December 27th to December 29th we stayed in this hotel in Napoli. In the room there is no cleanliness and there are flies that make it difficult to sleep at night. It is possible to hear everything the other guests say (door, children, telephone conversation). The breakfast is below normal, however some employees are rude.

Just next to the pier, it's very convenient to take a boat. However, the surrounding environment is poor and the traffic is too high.

The location is not good, the room is at the entrance, and it needs to be big🦟

Right size, pretty decent location, helpful staff Could use a few more hangers in the room, but that's a trivial complaint. The lack of a vibrant bar that close too early was made up the small bar adjacent to the hotel

A lovely Hotel with very good staff, friendly service , room was comfortable and very quiet , good breakfast in a lovely dining area , i would thoroughly recommend the Palazzo Alabadeiri as being one of the little gems in the heart of a very busy city , a most enjoyable stay.

We loved Palazzo Alabardieri. All of the staff members were very kind and helpful. The hotel was quiet and the perfect place for our stay in Naples.

Staff were great, courteous and very helpful. Property and room was clean. Breakfast was not great and amenities were few but generally a good place to stay

Great Hotel we stayed here twice Very nice , small hotel with easy parking close by and walkable to many great areas.

Great staff-great location-great people.Highly recommend this hotel to anyone traveling to Naples.We are fussy and this hotel completely met our expectations.

Free parking, far from public transportation, no restaurants nearby and quieter, less safe at night. The bathroom door is closed but it can't stop the water

We stayed there 2 days. The lady reception was very helpful but the male wasn’t.

The hotel is a little far from Naples Airport, so it's best to take a taxi. There are many Chinese companies, shops, and restaurants around. The hotel service is good and the rooms are clean. If you are transiting in Naples or arriving late on an international flight, this is an ideal place to rest.

In the Chinese area, you will hear the sound of firecrackers in the distance at night, which makes you feel like you are in China. It's a pity that the restaurants close early.

Unfortunately my flight was cancelled so I could not stay at Magris There was no refund However I tried to contact them even before the flight was cancelled and their phone did not work I wanted to find out about transport from the airport Sadly the lack of communication and service before I even got there would stop me trying to re- book Maybe it was good luck that Wizzair cancelled last minute...

Very nice and well-equipped hotel. Unfortunately, the location is a bit out of the way so it takes a while to get to the city center. The best option here would be to take a taxi or train.

This hotel is recommended by a friend in Naples. It is a bit far from the city center, but the No. 169 bus at the door goes directly to the city center. I can't praise the hotel's breakfast and facilities, but I can only say that they are just okay.

This was a very charming, romantic atmosphere. Secure parking. The staff were helpful and friendly. An extremely clean hotel. It's not new, more nostalgic. The breakfast was good, not great, but had some very delicious croissant varieties clearly labeled. There were meats, eggs, fruits, and other options. Juices, teas, coffees to choose from. The stay was inexpensive.

EMERGENCY! VERY FRIENDLY AND ABSOLUTELY AVAILABLE, EFFICIENT EVEN IN EMERGENCIES OR SMALL MISTAKES THAT MAY OCCUR. THANK YOU SO MUCH. MASSIMILIANO VENTURELLI

Le Cheminee is an excellent hotel. Its location close to Naples airport makes it good for both business and pleasure travelers alike, the staff are friendly, professional and extremely helpful, and the rooms are comfortable, spacious and well-appointed. There is also a good restaurant, with a lovely outdoor courtyard for al fresco dining. Highly recommended!

Really nice hotel and friendly and helpful stuff. Big and a lovely square outside room you can sit and enjoy, hotel is bid and clean and is really nice inside. The breakfast is great with lots to choose from. (especially if you like cake) I'm gluten free and when I told the woman at breakfast she brought out gluten free bread and cake also they do do soya Mike, just ask. She was very friendly and helpful...

Quite a dramatic difference from the road just outside. Nice interior and helpful staff