‹›
213 $
Palazzo Firenze Hotel
🌍 Italy, Naples, 16 Via Firenze
● Center: 2.9 km
🌞 Beach - 59 min
🧭 Coordinates 183 EUR
Book now!
Rooms and prices
2 guests
Check availability
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
223 $
ZenHotels
Booking
Agoda
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
237 $
ZenHotels
Booking
Agoda
Double room
Air conditioning, shower and private bathroom
Beds:
237 $
ZenHotels
Booking
Agoda
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
259 $
ZenHotels
Booking
Agoda
Double Suite
Wireless internet, air conditioning and minibar
Beds:
292 $
ZenHotels
Booking
Agoda
Single room
Wireless internet, air conditioning and minibar
Beds:
ZenHotels
Booking
Agoda
3 x
Triple room
Wireless internet, air conditioning and minibar
Beds:
ZenHotels
Booking
Agoda
4 x
Quadruple room
Wireless internet, air conditioning and minibar
Beds:
ZenHotels
Booking
Agoda
Classic Single room
Private bathroom
Beds:
ZenHotels
Booking
Agoda
Description
In this hotel 40 rooms.
Policies and conditions
- Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 11:00.
official partner of
ZenHotels.com
Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
Rooms
- Room service
- Family room
- Smoke Detector
- TV
- Minibar
- Hairdryer
- Shower
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Bottled water
Internet
- Free Wi-Fi
Languages Spoken
- Spanish
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Sun Deck
Parking
- Parking
Business
- Fax and copy machine
- Conference Hall
Beauty and wellness
- Solarium
- First Aid Kit
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
The nearest beach is located on the distance of 3960 m. It takes 59 minutes To the beach!
The distance to the sea is 960 meters
Street view
Video: Palazzo Castri 1874 - Firenze
Map
Reviews
04.12.2024
Well-located near the centre and the train station. Room was decently appointed with modern fittings, bathroom good but the thin sliding doors don't provide much privacy. Room door itself let a lot of sound in; perhaps could be insulated so you're not woken at 5am by staff preparing breakfast a floor above?
Wifi wasn't working while we were there; staff were friendly but couldn't seem to do anything about it and it seemed to be a regular occurrence. Flatly not acceptable to have a premium hotel like this without wifi for days.
Breakfast was serviceable. All in all, reasonably good but not great.
Wifi wasn't working while we were there; staff were friendly but couldn't seem to do anything about it and it seemed to be a regular occurrence. Flatly not acceptable to have a premium hotel like this without wifi for days.
Breakfast was serviceable. All in all, reasonably good but not great.
13.08.2024
First things first. People talk about the neighborhood in the location. There are many immigrants groups live here as it is near to the central train station. My wife and I have walked all throughout this neighborhood at all times and we never had any problem with anybody. Never felt threatened. Never encountered any panhandlers. Overall, no issue whatsoever.
Staff. Staff is attentive and kind. The cleaners of the rooms are like ninjas. You never see them and they do a fantastic job. The attendants by the pool at breakfast and in the evening at the bar are absolutely fantastic.
The rooms are clean and modern.
The rooftop lounge where breakfast is served. The pool is an oasis, a perfect escape from the heat of the city. The towels are luxury. The bar is fully stocked.
I will absolutely Be returning. Five of five stars.
PS. Maurizio plays great music at the pool!
Staff. Staff is attentive and kind. The cleaners of the rooms are like ninjas. You never see them and they do a fantastic job. The attendants by the pool at breakfast and in the evening at the bar are absolutely fantastic.
The rooms are clean and modern.
The rooftop lounge where breakfast is served. The pool is an oasis, a perfect escape from the heat of the city. The towels are luxury. The bar is fully stocked.
I will absolutely Be returning. Five of five stars.
PS. Maurizio plays great music at the pool!
09.08.2024
Nice hotel, BUT charging you for minibar stuff because you took it out if the fridge, placed it on top and then but it back in is ridiculous!! Even got charged for some bags of chips that didn't move an inch during our entire stay!! Shameful!!
24.06.2024
This has to be the worse hotel experience my wife and I have ever had. I went downstairs to talk about the A/C three times in one day and no one cared to fix it for us (although they control the A/C themselves). There is a rotation of three people at the front. The only one that helped us was a young man with a beard at midnight on June 24th. Before that, the other two men were rude and dismissed our concerns multiple times. We were promised a room change on the fourth ask (truly the only reason was that there was another customer next to us and he probably noticed it looked bad), and when they changed staff, the older man said I have no idea of a room change but did know about the A/C issue because he said “it’s working now.” My wife suffers from chronic migraines and the heat did not help. My wife and I travel a lot to different hotels around Italy and again, this one has to be the worse in customer service. We will not be coming back to this hotel.
31.05.2024
We enjoyed our stay at this hotel. It was clean, with good facilities and the staff were friendly and accommodating.
It is situated close to Napoli Central train station which is great for quick access to other areas and bus routes.
Being close to a main train station does mean the area can get very busy and loud at times, but same could be said for the whole of Napoli.
For others commenting on the state of the area in general, yes it is a lower economical area, and very dirty, but as long as you’re vigilant and keep your street smarts, then you’ll be absolutely fine. A lot of the people hanging around also have local businesses in the area and are just going about their day to day. This should not tarnish your view of the hotel if you’re worried about staying here.
It is situated close to Napoli Central train station which is great for quick access to other areas and bus routes.
Being close to a main train station does mean the area can get very busy and loud at times, but same could be said for the whole of Napoli.
For others commenting on the state of the area in general, yes it is a lower economical area, and very dirty, but as long as you’re vigilant and keep your street smarts, then you’ll be absolutely fine. A lot of the people hanging around also have local businesses in the area and are just going about their day to day. This should not tarnish your view of the hotel if you’re worried about staying here.
15.05.2024
After reading some of the really bad comments I was unsure if it was a right decision to book this hotel. Afterwards it is clear that the decision was a right one. Firstly the hotel looks really modern and well designed in details. Rooms are new and bright. The reception is very friendly and really care about the guests. As the room type we wished was no longer available we got an upgrade to a suite which was a great experience. Also the breakfast was super maybe not the richest ones but in quality definitely among the best ones. We took the hotel because we wanted to get to airport easily. That worked out well as ALI bus is just few minutes walk. The surrounding was not too bad as some described earlier maybe the city took action after the guests feedback. Only weak point I would mention is that the room is bit noisy in the morning.
23.01.2024
The hotel is located in a ghetto area. It is very close to the train station which is why we picked this place. It is full of homeless and crackheads on the sidewalk. I wouldn't advise going out late at night.
Hotel wise, the guy at the reception was pretty cold. Room was good and modern and the free breakfast was also most welcome.
I recommend this place if you want to be close to the train station but if it is to visit the Napoli center, maybe go check somewhere else.
Hotel wise, the guy at the reception was pretty cold. Room was good and modern and the free breakfast was also most welcome.
I recommend this place if you want to be close to the train station but if it is to visit the Napoli center, maybe go check somewhere else.
04.01.2024
The room and amenities were spacious and nice.
The toilet had a rain shower head and I was pleased to find that it had great water pressure. However after using it for a while I realised that the shower was not draining fast enough, there was no elevation for the shower so the excess water had escaped and the entire toilet had flooded. Why provide good water pressure if the shower cannot handle the drainage?
However what soured our experience the most was the check out process. The receptionist was incredibly rude, we are not sure what we did wrong but it seemed like he wanted nothing to do with us. The way he was handling our things it was like he was one step away from just hurling it at us. Very strange and unlike anything we have experienced before! (If it helps anyone it was the receptionist working the counter on 8 Dec 2023, around 12pm).
The toilet had a rain shower head and I was pleased to find that it had great water pressure. However after using it for a while I realised that the shower was not draining fast enough, there was no elevation for the shower so the excess water had escaped and the entire toilet had flooded. Why provide good water pressure if the shower cannot handle the drainage?
However what soured our experience the most was the check out process. The receptionist was incredibly rude, we are not sure what we did wrong but it seemed like he wanted nothing to do with us. The way he was handling our things it was like he was one step away from just hurling it at us. Very strange and unlike anything we have experienced before! (If it helps anyone it was the receptionist working the counter on 8 Dec 2023, around 12pm).
04.01.2024
ocated very close to Naples’ central rail station, the hotel offers easy access to Metro, Central Bus station, and many dining options.
Even though the hotel is in a old building, it must has been newly renovated. Everything inside the room looked new. The shower room looked very modern with a huge shower head.
The room was quite spacious, clean, and very comfortable.
The breakfast buffet was very good, offering vast selections of freshly prepared hot food, cold cuts, and pastries.
Only downside: Wifi signal was weak, probably due to the old building’s heavy duty wall. And the street outside of the hotel looked messy.
Even though the hotel is in a old building, it must has been newly renovated. Everything inside the room looked new. The shower room looked very modern with a huge shower head.
The room was quite spacious, clean, and very comfortable.
The breakfast buffet was very good, offering vast selections of freshly prepared hot food, cold cuts, and pastries.
Only downside: Wifi signal was weak, probably due to the old building’s heavy duty wall. And the street outside of the hotel looked messy.
30.12.2023
Nice enough hotel but not the best location to explore Naples, however it is great if you just need access to the train station.
To get to the centre of Naples you have to go through quite a run down area which doesn't give the nicest impression to Naples. The previous time I visited I stayed by the marina and exploring from there didn't show as much of the city's reputation and therefore left a better impression.
Rooms were clean, a good size but lacked a bit of soul. The breakfasts were okay but some of the pastries etc ran out quite early and weren't replenished. Given how cheap some of the coffee and cornetto are nearby it wasn't an issue but should be better really. There is also only one lift which is used by both visitors and the cleaning staff; using the stairs with heavy cases at check out wasn't appealing so we had a 15 minute wait for the lift while the cleaning staff ferried their carts and linen between floors.
To get to the centre of Naples you have to go through quite a run down area which doesn't give the nicest impression to Naples. The previous time I visited I stayed by the marina and exploring from there didn't show as much of the city's reputation and therefore left a better impression.
Rooms were clean, a good size but lacked a bit of soul. The breakfasts were okay but some of the pastries etc ran out quite early and weren't replenished. Given how cheap some of the coffee and cornetto are nearby it wasn't an issue but should be better really. There is also only one lift which is used by both visitors and the cleaning staff; using the stairs with heavy cases at check out wasn't appealing so we had a 15 minute wait for the lift while the cleaning staff ferried their carts and linen between floors.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
Frequently asked questions about Palazzo Firenze
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 59 minutes to reach to the nearest beach.
Which sights are located near ?
The nearest sights are: Santissima Annunziata Maggiore (490 m), Naples Cathedral (840 m) and San Lorenzo Maggiore (1000 m)
Which room categories are available in the ?
You can book Single room, Triple room, Quadruple room, Double room, Superior Double room, Deluxe Double room, Classic Single room, Classic Double room, Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 11:00.
Hotels you might also like
Wrong hotel description? Tell us.