Hotel Sirius

This does not meet the standard of a 4 star hotel.

The room was small, old feeling, and the balcony faced the wall of the next building.

The front desk staff was rude. She said that I needed to make a reservation for parking and I didn't, so the parking lot was full and we had to go to a public lot down the street. She said they had sent a message to me about the parking immediately after booking, though I pulled up my messages and showed her that there was no message. Instead of just apologizing, she continued to argue with me. We are here on holiday and trying to have a good time, and she came off as brash and lacking customer service. A message several days in advance about the parking would have been helpful.

There is a walk up stairs and a steep hill to get to the street and there is no elevator access when walking to the street.

The breakfast was good and with a beautiful view. And then pool is gorgeous.

I have never had such a bad check-in experience. On the first day, the room with a terrace had no windows and only a door. After the night owl on the terrace left, the room smelled like urine because there was no smell. No free mineral water is provided, and the electric kettle is full of scale and dust. I changed to a room with a window the next day, but the dust and electric kettle were still full of dust. The toilet was old and poorly ventilated. The shower gel hung on the wall and fell off. It was such a cheap four-star hotel. You have to walk up a slope to enter the hotel, which is very inconvenient. The boss at the front desk has a tough attitude and doesn't let the guests have a chance to speak. When checking out, we have to wait 20 minutes for a rental. We almost missed the train and were charged an extra day of city construction tax. , we are in a foreign land and do not dare to argue with the locals. We can only use Ctrip’s platform to appeal after leaving the hotel, asking the platform to strengthen the supervision or experience of recommended hotels, so as to prevent users from stepping into pitfalls and being deceived as much as possible.