Riga Islande Hotel with FREE Parking

Not at all the quality you expect from a nearly five star hotel.

We stayed for four nights and our room was poorly cleaned between them: dirty coffee mugs were still left in the room, bed covers were left in a pile on the floor, no refill of coffee/tea, dead mosquitos and dust on window sills and the bathroom floor was still dirty.

Room was very hot but the air condition so loud we could not sleep if it was on, and there was no balcony to let in air.

We had a meal in the restaurant and waited very long for food. I asked for some water to go with my wine, and was charged an extra €2.5 for it.

There were small smudges of make-up on a towel I had used and they charged us €5 for "damage" - unbelivable! They don't have dry cleaners in Latvia? I've never heard of hotel guests paying for cleaning.

Never a smile or a "welcome" or "have a nice day" from any of the staff members, and all we met spoke very poor English.

Many days before our trip I tried to get in touch with the hotel to ask a question, but never had a reply.

The only positive thing I can say is that the beds were very comfortable and the area is quiet if you want to get away from the city buzz at night. Still, I'd never stay there again.

Hotel overall OK - but I wanted to use the advertised Sauna relaxation area - it looks great in the photos. On site it turns out that only for group reservations, 50 Euro/hour and minimum 2 hours = 100 Euro for the sauna!!! With the price of the hotel being 70 Euros - I understand that this is a special offer for rich guests from Russia. Next time I will look for another hotel...