Galaxy Hotel
Rooms and prices
Description
Hotel opened in 2011. In this hotel 204 rooms, 6 floors.
Policies and conditions
- Pets are allowed on request. Charges may be applicable.
- Private parking is possible on site (reservation is needed) and costs PLN 60 per day.
- Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
People 7 years old and over stay for 100 zł per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Pharmacy
- Private check-in/check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Breakfast/lunch to go
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Shuttle
- Airport transportation
- Transfer services
- German
- English
- Multi-language staff
- Polish
- Tour assistance
- Bike rental
- Hiking
- Parking
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Kids club
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Street view
Video
Map
Reviews
Because of this we stored our bikes in the hotel room.
For the rest the hotel is fine but a little bit outdated. Breakfast is fine but the room has no athmosfere at all.
Our kids had a normal room. The water in the bath was cold, the aircondition wasn't working all the time. The sounds from the nextdoor neightbor was very loud, so the walls was too Thing.
The the spa and pool was very nice.
Rooms very clean and comfortable
All staff very friendly especially the barman
We were here four nights and thoroughly enjoyed it
The wellness is too small for this kind of big hotel. The Jacuzzi did not work and was not fixed during our stay. You have to reserve time for visiting wellness, and the number of guests is limited to 16 persons at the same time. They did not answer the call every time, when we wanted to reserve. The opening hours of wellness are a little bit longer during seasons.
One of the elevators also was out of work, but that was fixed in an acceptable time.
It is not possible checking out in advance, because you have to give back your room cards.
We have lost one of our cards, after reporting it was immediately disabled and replaced by a new one.
At checkout I had to pay 5 PLN-s, and the recepcionists said it is for a water. I think it was paid for the lost card, because we have not drunk water.
Better, and more clear communication along with working services would be a nice improvement.
The reception should still think about this as taking on many international tourists.
The Pool & SPA is OK. But the lady in the reception of the spa was very rude, did not even give us towels, so had to go back and ask for it. She did not explain at all how the SPA works so had to figure out most ourselves.
Limited or the wantingness of speaking English is overall low, everywhere in Krakow.
Overall I would recommend this hotel for its clean rooms and price/quality ratio. Breakfast was also good.
Frequently asked questions about Galaxy Hotel
How much does it cost to stay at Galaxy Hotel?
The cost of living in Galaxy Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Galaxy Hotel?
The nearest sights are: St. Mary's Basilica (1.7 km), Royal castle Wawel (1.7 km) and Krakow Cloth Hall (1.8 km)
Which room categories are available in the Galaxy Hotel?
You can book Other, Economy room, Economy Single room, Economy Double room, Standard room, Standard Penthouse room, Standard room with city view, Standard room with garden view, Standard room with pool view, Standard room with river view, Standard room with street view, Standard room with water view, Standard room with view, 1 Bedroom Standard room, Standard Single room, Standard Double room, Standard Double room with river view, Standard Triple room, Standard Quadruple room, Standard Sextuple room, Standard Family room, Standard Single room with street view, Standard Double room with street view, Standard Double room with view, Standard Double room with water view, Business room, Business Single room, Business Triple room, Business Double room, Business Double room with river view, Business Double room with view, Superior room, Superior room with garden view, Superior room with pool view, Superior Double room, Deluxe room, Deluxe room with water view, Deluxe room with view, Deluxe Single room, Deluxe Triple room, Deluxe Sextuple room, Deluxe Double room, Deluxe Double room with partial sea view, Deluxe Double room with balcony, Deluxe Double room with water view, Deluxe Double room with view, Executive room, Executive Single room, Executive Triple room, Executive Double room, Grand room, Grand Double room, Luxury room, Luxury Family room, Luxury Double room, Junior Suite, Suite, Single Suite, Double Suite, Triple Suite, Double Suite with river view, Standard Suite, Standard Double Suite, Grand Suite, Apartment, Apartment with river view, Apartment with water view, Apartment with view, 1 Bedroom Apartment, 1 Bedroom Apartment with river view, 1 Bedroom Apartment with view, 2 Bedrooms Apartment, Single Apartment, 1 Bedroom Single Apartment, Triple Apartment, Double Apartment, 1 Bedroom Double Apartment, 1 Bedroom Double Apartment with river view, 1 Bedroom Double Apartment with view, Standard Apartment, 1 Bedroom Standard Apartment, Standard Double Apartment, 1 Bedroom Standard Double Apartment, Studio, Single Studio, Double Studio, Standard Studio, Deluxe Studio, Villa, 2 Bedrooms Villa, 2 Bedrooms Villa beachfront, Cottage, Deluxe Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Galaxy Hotel?
Check-in at Galaxy Hotel is possible from 14:00, check-out is until 12:00.