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8.2
Excellent
197 $
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Mercure Krakow Stare Miasto

🌍
Poland, Krakow, Pawia 18 B
● Center: 760 m
☎ Phone: +48 12 225 11 11Show
🧭 Coordinates
767 PLN
Mercure Krakow Stare Miasto
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Check availability
Privilege Double room
Privilege Double room
Wireless internet, air conditioning and minibar
Beds:
215 $
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Double Junior Suite
Double Junior Suite
Private bathroom
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306 $
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Other
Other
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Economy room
Economy room
Private bathroom
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Standard room
Standard room
Private bathroom
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Standard room with city view
Standard room with city view
Private bathroom
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Standard room with sea view
Standard room with sea view
Private bathroom
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Standard room with view
Standard room with view
Private bathroom
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1 Bedroom Standard room
1 Bedroom Standard room
Private bathroom
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Standard Single room
Standard Single room
Private bathroom
Beds:
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Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
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Standard Family room
Standard Family room
Family room with bathroom
Beds:
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Standard Family room with garden view
Standard Family room with garden view
Family room with bathroom
Beds:
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Standard Double room
Standard Double room
Air conditioning and private bathroom
Beds:
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Standard Double room with city view
Standard Double room with city view
Private bathroom
Beds:
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Standard Double room with view
Standard Double room with view
Private bathroom
Beds:
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1 Bedroom Standard Double room
1 Bedroom Standard Double room
Private bathroom
Beds:
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Comfort room
Comfort room
Private bathroom
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Comfort Single room
Comfort Single room
Private bathroom
Beds:
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Comfort Double room
Comfort Double room
Private bathroom
Beds:
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Superior room
Superior room
Wireless internet, air conditioning and minibar
Beds:
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Superior room with city view
Superior room with city view
Wireless internet, air conditioning and minibar
Beds:
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Superior room with sea view
Superior room with sea view
Wireless internet, air conditioning and minibar
Beds:
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1 Bedroom Superior room
1 Bedroom Superior room
Wireless internet, air conditioning and minibar
Beds:
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Superior Single room
Superior Single room
Wireless internet, air conditioning and minibar
Beds:
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Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
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Superior Double room with city view
Superior Double room with city view
Private bathroom
Beds:
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1 Bedroom Superior Double room
1 Bedroom Superior Double room
Private bathroom
Beds:
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Deluxe room
Deluxe room
Private bathroom
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Deluxe room with city view
Deluxe room with city view
Private bathroom
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Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
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Executive room
Executive room
Private bathroom
Beds:
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Executive Double room
Executive Double room
Private bathroom
Beds:
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Premium room
Premium room
Private bathroom
Beds:
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Premium Single room
Premium Single room
Private bathroom
Beds:
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Premium Double room
Premium Double room
Private bathroom
Beds:
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Premium Quadruple room
4 x
Premium Quadruple room
Private bathroom
Beds:
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Classic room
Classic room
Wireless internet and private bathroom
Beds:
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Classic Single room
Classic Single room
Private bathroom
Beds:
ZenHotels
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1 Bedroom Classic Single room
1 Bedroom Classic Single room
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Classic Double room
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
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Booking
Classic Double room with city view
Classic Double room with city view
Private bathroom
Beds:
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Classic Double room with courtyard view
Classic Double room with courtyard view
Private bathroom
Beds:
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Classic Double room with view
Classic Double room with view
Private bathroom
Beds:
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Grand room
Grand room
Private bathroom
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Grand room with sunset view
Grand room with sunset view
Private bathroom
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Prestige room
Prestige room
Private bathroom
ZenHotels
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Prestige Double room
Prestige Double room
Private bathroom
Beds:
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Privilege room
Privilege room
Wireless internet and private bathroom
Beds:
ZenHotels
Agoda
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Privilege room with city view
Privilege room with city view
Private bathroom
Beds:
ZenHotels
Agoda
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Privilege Single room
Privilege Single room
Private bathroom
Beds:
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Privilege Double room with city view
Privilege Double room with city view
Private bathroom
Beds:
ZenHotels
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Junior Suite
Junior Suite
Private bathroom
Beds:
ZenHotels
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Junior Suite with balcony
Junior Suite with balcony
Private bathroom
Beds:
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Single Junior Suite
Single Junior Suite
Private bathroom
Beds:
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Single Junior Suite with balcony
Single Junior Suite with balcony
Private bathroom
Beds:
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Quadruple Junior Suite with balcony
4 x
Quadruple Junior Suite with balcony
Private bathroom
Beds:
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Booking
Double Junior Suite with city view
Double Junior Suite with city view
Private bathroom
Beds:
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Double Junior Suite with balcony
Double Junior Suite with balcony
Private bathroom
Beds:
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Standard Junior Suite
Standard Junior Suite
Private bathroom
Beds:
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Deluxe Junior Suite
Deluxe Junior Suite
Private bathroom
Beds:
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Suite
Suite
Private bathroom
Beds:
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Suite with city view
Suite with city view
Private bathroom
Beds:
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Single Suite
Single Suite
Private bathroom
Beds:
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Quadruple Suite
4 x
Quadruple Suite
Private bathroom
Beds:
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Double Suite
Double Suite
Private bathroom
Beds:
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Standard Suite
Standard Suite
Private bathroom
Beds:
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Business Suite
Business Suite
Private bathroom
Beds:
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Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
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Booking
Deluxe Suite with city view
Deluxe Suite with city view
Private bathroom
Beds:
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Deluxe Single Suite
Deluxe Single Suite
Private bathroom
Beds:
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Executive Suite
Executive Suite
Private bathroom
Beds:
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Booking
Executive Single Suite
Executive Single Suite
Private bathroom
Beds:
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Executive Single Suite with balcony
Executive Single Suite with balcony
Private bathroom
Beds:
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Executive Double Suite
Executive Double Suite
Private bathroom
Beds:
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Booking
Executive Double Suite with city view
Executive Double Suite with city view
Private bathroom
Beds:
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Booking
Executive Double Suite with balcony
Executive Double Suite with balcony
Private bathroom
Beds:
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Executive Double Suite with balcony and with city view
Executive Double Suite with balcony and with city view
Private bathroom
Beds:
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Studio
Studio
Private bathroom
Beds:
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Standard Studio
Standard Studio
Private bathroom
Beds:
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Deluxe Studio
Deluxe Studio
Private bathroom
Beds:
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Cottage
Cottage
Private bathroom
Beds:
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Superior Cottage
Superior Cottage
Private bathroom
Beds:
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More rooms

Description

Hotel opened in 2016. In this hotel 198 rooms.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 16 years old stay for 0 zł per person per night when using an existing bed.
    No cots are available.
    No extra beds are available.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets are allowed. Charges may be applicable.
  • WiFi is available in all areas and is free of charge.
  • Public parking is possible on site (reservation is not needed) and costs PLN 100 per day.
  • Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, No prepayment
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • Computer
  • Air conditioning
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Television in lobby
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Reception desk
  • Electric car charging
Rooms
  • Room service
  • Family room
  • Cable TV
  • Minibar
  • Hairdryer
  • Shower
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Restaurant
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Airport transportation
  • Transfer services
Languages Spoken
  • German
  • Russian
  • English
  • French
  • Multi-language staff
  • Polish
Tourist services
  • Tour assistance
Recreation
  • Hiking
Parking
  • Parking
  • Parking nearby
  • Garage
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Spa
  • First Aid Kit
Kids
  • Kids' TV Networks
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Video: MERCURE HOTEL TOUR - Stare Miasto, KRAKOW, Poland

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
06.01.2025
From the instant we arrived, the friendliness and warmth of our reception was wonderful. The room was fantastic, clean, tasteful and perfect location. The traditional wear of all staff was so lovely. We honestly could not fault it. So helpful too with information and directions. Every person on the reception were friendly, helpful and super nice. Loved Krakow and if I go again I will go to this hotel
21.12.2024
We had a really good stay. Early check in and late checkout available. Spacious rooms, very well sound proofed. Nice breakfast and fantastic service. Lobby decorated nicely for Xmass. Location of the hotel is opposite railway station and huge mall. Room was spacious with comfy beds. We had really good experience. We recommend it highly and will stay again for sure. Thank you!
02.12.2024
I had an opportunity to organize a Conference in Mercure Stare Miasto and I am impressed. I have contacted hotel Director Jakub with my request on the hotel rooms, conference room and food (breakfasts, lunches) and the offer he prepared was simply perfect. The hotel is awesome- the rooms are spacious and comfortable, food offer is delicious, so local and so tasty, a well representation of polish cuisine ! Also the hotel cleanliness is worth appreciation. The whole Hotel crew is warm, welcoming and helpful. There was nothing to complain about. Looking forward for a further cooperation !
12.11.2024
the hotel is stylish, and the bed was comfortable. there was a slight issue or 2 at check-in, but management sorted it out. super. BUT the best was the service from Basia when she recommended the Winter Tea... It was an excellent choice, but it was her attitude, professionalism, and knowledge that impressed me the most. She knew everything about it, how to educate the customers, and walk me through the process. As CEO of a global retailer, her skills are a distinct asset to this hotel and its guests.
28.10.2024
We found this hotel exceptional in every respect. The rooms were fabulous, bathroom amazing and the best hairdryer ever!
The staff were very friendly and extremely helpful, particularly the female manager who helped us on our final day, 23 rd October.
The hotel is beautifully decorated with lots of quirky features. Breakfast had everything we could possibly want.
Our only negative point was that we found the pillows quite hard, Other than that, perfect!
04.09.2024
Spent four nights here this week. Location is truly excellent, close to station, shopping and only ten minutes walk from the beauty of the old town. So easy to get to station to visit the further afield sites such as the salt mines. Our room was a little compact but very clean, comfortable bed and lovely shower. Excellent AC too as it was super hot. Housekeeping were attentive and reliable. I have marked it down a star as the breakfast wasn’t great but I think this was mainly because it was not to our taste. However, we still had enough to eat. Staff all very pleasant and helpful. Definitely recommend!
01.09.2024
I have stayed at the Mercure Krakow Stare Miasto several times because it is in an excellent location just opposite the huge Galeria Krakow shopping mall, 5 minutes' walk from the railway station and about a 15 minutes' walk from the Old Town. The no. 3 tram just outside takes you to Kazimierz the historical and popular old Jewish quarter. I had a Privilege room with all amenities which was kept clean and tidy by the housekeeping staff. Indeed all the staff were approachable, helpful and friendly. The breakfast was very satisfying with many locally produced items. I am sure that this hotel is a good place from where to explore the magnificent city of Krakow.
22.08.2024
Excellent service! Big thank you to Daria and Martin for their great help and friendliness.
The hotel is very well decorated and the rooms are clean. Delicious breakfast! Can’t think of anything to improve:)
20.08.2024
The hotel lobby was spectacular. The room looked clean and was air conditioned - not too spacious but nicely decorated. But the towels and toilet paper (made from recycled paper, I believe) were very rough and cheap looking. The shower had 2 options - handheld or fixed - which was great, and I hadn't seen this before anywhere else. There was a recycling bin in the room, but labels for each section weren't clear. There was a mini fridge, but it was full of drinks and snacks that they wanted you to buy. Would be great if they left some space for customers to leave their own drinks in. Staff were polite and helpful.
11.08.2024
We found the perfect hotel in Krakow!❤️ This is an extraordinary hotel in the center of Krakow. Stylish, cozy, with excellent staff. I would especially like to note the restaurant's extremely delicious cuisine and the impeccable service of the waiters, especially Wojtek. This is the fourth time we've stopped here and we never cease to be amazed at how harmonious everything is here. Thank you very much for the impeccable service. In this hotel we can really relax and rejuvenate.
https://youtu.be/QDlO8HMko24?si=xfiF_VKOG0L9Ea7F
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Frequently asked questions about Mercure Krakow Stare Miasto

How much does it cost to stay at Mercure Krakow Stare Miasto?

The cost of living in Mercure Krakow Stare Miasto depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Mercure Krakow Stare Miasto?

The nearest sights are: St. Mary's Basilica (700 m), Historical Museum of Krakow (780 m) and Krakow Cloth Hall (790 m)

What are the check-in and check-out times at Mercure Krakow Stare Miasto?

Check-in at Mercure Krakow Stare Miasto is possible from 15:00, check-out is until 12:00.

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