8.9
Excellent

Mercure Stare Miasto Hotel

🌍
Poland, Krakow, Pawia 18 B
● Center: 760 m
🌞 Beach - 5 km
☎ Phone: +48 12 225 11 11Show
🧭 Coordinates
783 PLN
Mercure Krakow Stare Miasto
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Other
Other
Economy room
Economy room
Private bathroom
Economy Single room
Economy Single room
Private bathroom
Beds:
Economy Double room
Economy Double room
Private bathroom
Beds:
Standard room
Standard room
Private bathroom
Beds:
Standard room with city view
Standard room with city view
Private bathroom
Beds:
Standard room with sea view
Standard room with sea view
Private bathroom
Beds:
Standard room with view
Standard room with view
Private bathroom
Beds:
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Triple room with garden view
3 x
Standard Triple room with garden view
Private bathroom
Beds:
Standard Triple room with balcony
3 x
Standard Triple room with balcony
Private bathroom
Beds:
Standard Family room
Standard Family room
Family room with bathroom
Beds:
Standard Family room with garden view
Standard Family room with garden view
Family room with bathroom
Beds:
Standard Double room with city view
Standard Double room with city view
Private bathroom
Beds:
Standard Double room with partial sea view
Standard Double room with partial sea view
Private bathroom
Beds:
Standard Double room with river view
Standard Double room with river view
Private bathroom
Beds:
Standard Double room with sea view
Standard Double room with sea view
Private bathroom
Beds:
Standard Double room with view
Standard Double room with view
Private bathroom
Beds:
Standard Double room with balcony
Standard Double room with balcony
Private bathroom
Beds:
1 Bedroom Standard Double room
1 Bedroom Standard Double room
Private bathroom
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
Comfort room
Comfort room
Private bathroom
Comfort Single room
Comfort Single room
Private bathroom
Beds:
Comfort Triple room
3 x
Comfort Triple room
Private bathroom
Beds:
Comfort Quadruple room
4 x
Comfort Quadruple room
Private bathroom
Beds:
Comfort Double room
Comfort Double room
Private bathroom
Beds:
Superior room
Superior room
Wireless internet, air conditioning and minibar
Beds:
Superior room with city view
Superior room with city view
Wireless internet, air conditioning and minibar
Beds:
Superior room with sea view
Superior room with sea view
Wireless internet, air conditioning and minibar
Beds:
1 Bedroom Superior room
1 Bedroom Superior room
Wireless internet, air conditioning and minibar
Beds:
Superior Single room
Superior Single room
Wireless internet, air conditioning and minibar
Beds:
Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
Superior Triple room
3 x
Superior Triple room
Private bathroom
Beds:
Superior Family room
Superior Family room
Family room with bathroom
Beds:
Superior Double room with city view
Superior Double room with city view
Private bathroom
Beds:
1 Bedroom Superior Double room
1 Bedroom Superior Double room
Private bathroom
Beds:
Deluxe room
Deluxe room
Private bathroom
Deluxe room with city view
Deluxe room with city view
Private bathroom
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Deluxe Triple room
3 x
Deluxe Triple room
Private bathroom
Beds:
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
Deluxe Double room with sea view
Deluxe Double room with sea view
Private bathroom
Beds:
Deluxe Double room with partial sea view
Deluxe Double room with partial sea view
Private bathroom
Beds:
Executive room
Executive room
Private bathroom
Beds:
Executive Double room
Executive Double room
Private bathroom
Beds:
Premium room
Premium room
Private bathroom
Beds:
Premium Single room
Premium Single room
Private bathroom
Beds:
Premium Double room
Premium Double room
Private bathroom
Beds:
Classic room
Classic room
Wireless internet and private bathroom
Beds:
Classic Single room
Classic Single room
Private bathroom
Beds:
Classic Double room
Classic Double room
Private bathroom
Beds:
Classic Triple room
3 x
Classic Triple room
Private bathroom
Beds:
Classic Double room with city view
Classic Double room with city view
Private bathroom
Beds:
Classic Double room with courtyard view
Classic Double room with courtyard view
Private bathroom
Beds:
Classic Double room with view
Classic Double room with view
Private bathroom
Beds:
1 Bedroom Classic Double room
1 Bedroom Classic Double room
Private bathroom
Beds:
Prestige room
Prestige room
Private bathroom
Prestige Double room
Prestige Double room
Private bathroom
Beds:
Privilege room
Privilege room
Wireless internet and private bathroom
Beds:
Privilege room with city view
Privilege room with city view
Private bathroom
Beds:
Privilege Single room
Privilege Single room
Private bathroom
Beds:
Privilege Double room
Privilege Double room
Private bathroom
Beds:
Privilege Double room with city view
Privilege Double room with city view
Private bathroom
Beds:
Junior Suite
Junior Suite
Private bathroom
Beds:
Junior Suite with sea view
Junior Suite with sea view
Private bathroom
Beds:
Junior Suite with balcony
Junior Suite with balcony
Private bathroom
Beds:
Single Junior Suite
Single Junior Suite
Private bathroom
Beds:
Single Junior Suite with balcony
Single Junior Suite with balcony
Private bathroom
Beds:
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
Quadruple Junior Suite with balcony
4 x
Quadruple Junior Suite with balcony
Private bathroom
Beds:
Double Junior Suite with city view
Double Junior Suite with city view
Private bathroom
Beds:
Double Junior Suite with balcony
Double Junior Suite with balcony
Private bathroom
Beds:
Standard Junior Suite
Standard Junior Suite
Private bathroom
Beds:
Standard Double Junior Suite
Standard Double Junior Suite
Private bathroom
Beds:
Deluxe Junior Suite
Deluxe Junior Suite
Private bathroom
Beds:
Premium Junior Suite
Premium Junior Suite
Private bathroom
Beds:
Suite
Suite
Private bathroom
Beds:
Duplex Suite
Duplex Suite
Private bathroom
Beds:
Suite with city view
Suite with city view
Private bathroom
Beds:
Suite with sea view
Suite with sea view
Private bathroom
Beds:
Single Suite
Single Suite
Private bathroom
Beds:
1 Bedroom Double Suite
1 Bedroom Double Suite
Private bathroom
Beds:
Quadruple Suite
4 x
Quadruple Suite
Private bathroom
Beds:
Family Suite
Family Suite
Family room with bathroom
Beds:
Double Suite
Double Suite
Private bathroom
Beds:
Standard Suite
Standard Suite
Private bathroom
Beds:
Business Suite
Business Suite
Private bathroom
Beds:
Superior Suite
Superior Suite
Private bathroom
Beds:
Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
Deluxe Suite with city view
Deluxe Suite with city view
Private bathroom
Beds:
Deluxe Single Suite
Deluxe Single Suite
Private bathroom
Beds:
Deluxe Double Suite
Deluxe Double Suite
Private bathroom
Beds:
Executive Suite
Executive Suite
Wireless internet, air conditioning and minibar
Beds:
Executive Single Suite
Executive Single Suite
Private bathroom
Beds:
Executive Double Suite
Executive Double Suite
Private bathroom
Beds:
Executive Double Suite with city view
Executive Double Suite with city view
Private bathroom
Beds:
Executive Double Suite with balcony
Executive Double Suite with balcony
Private bathroom
Beds:
Executive Double Suite with balcony and with city view
Executive Double Suite with balcony and with city view
Private bathroom
Beds:
Premium Suite
Premium Suite
Private bathroom
Beds:
Premium Double Suite
Premium Double Suite
Private bathroom
Beds:
Grand Suite
Grand Suite
Private bathroom
Beds:
Grand Double Suite with canal view
Grand Double Suite with canal view
Private bathroom
Beds:
Apartment
Apartment
Private bathroom
Beds:
1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
Beds:
2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
Beds:
2 Bedrooms Apartment with balcony
2 Bedrooms Apartment with balcony
Private bathroom
Beds:
3 Bedrooms Apartment
3 Bedrooms Apartment
Private bathroom
Beds:
Standard Apartment
Standard Apartment
Private bathroom
Beds:
Superior Apartment
Superior Apartment
Private bathroom
Beds:
1 Bedroom Superior Apartment
1 Bedroom Superior Apartment
Private bathroom
Beds:
Executive Apartment
Executive Apartment
Private bathroom
Beds:
1 Bedroom Executive Apartment
1 Bedroom Executive Apartment
Private bathroom
Beds:
Studio
Studio
Private bathroom
Beds:
Double Studio
Double Studio
Private bathroom
Beds:
Standard Studio
Standard Studio
Private bathroom
Beds:
Deluxe Studio
Deluxe Studio
Private bathroom
Beds:
Villa
Villa
Private bathroom
Beds:
2 Bedrooms Villa
2 Bedrooms Villa
Private bathroom
Beds:
Cottage
Cottage
Private bathroom
Beds:
Superior Cottage
Superior Cottage
Private bathroom
Beds:
Deluxe Bungalow
Deluxe Bungalow
Private bathroom
Beds:
Deluxe Bungalow with garden view
Deluxe Bungalow with garden view
Private bathroom
Beds:
More rooms

Description

We are located between Krakowskie Centrum Komunikacji, Krakow Communication Center and the old town, which is only a 10-minute walk from our hotel. Our building boasts a unique facade and interiors. Stylish rooms and a modern conference center are our response to the needs of a rapidly changing Krakow. The Winestone Restaurant is a unique place where you can savor delicious meals, meet with friends or simply relax after a busy day. We are truly passionate about our guests.

Hotel opened in 2016.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is PLN 100.00 (approx. US$27.47) per night. This property accepts credit cards and debit cards The deposit will be returned to the original account of payment .
  • Pets: Pets are allowed Fee: PLN 60.00 (approx. US$16.48) per pet per day
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: DinersClub, Visa, AmericanExpress
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Computer
  • Air conditioning
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Television in lobby
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Reception desk
  • Electric car charging
Rooms
  • Room service
  • Family room
  • Cable TV
  • Minibar
  • Hairdryer
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Restaurant
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Airport transportation
  • Transfer services
Languages Spoken
  • German
  • Russian
  • English
  • French
  • Multi-language staff
  • Polish
Tourist services
  • Tour assistance
Recreation
  • Hiking
Parking
  • Parking
  • Parking nearby
  • Garage
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Spa
  • First Aid Kit
Kids
  • Kids' TV Networks
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The nearest beach is located on the distance of 4980 m. It takes 75 minutes To the beach!

Street view

Map

Reviews

Cleanliness
Amenities
Location
Service
11.11.2025
I really enjoyed my stay at the Mercure Kraków Old Town. The location is super convenient just a few minutes from the main train station and within walking distance to the Old Town, so it was easy to get everywhere.
The room was clean and modern, with a comfortable bed that made it easy to relax after a long day. I also appreciated how quiet it was. Breakfast was very good, with lots of fresh options to choose from. The staff were friendly and always ready to help, which made the stay even nicer.
The only thing I’d mention is that the parking is quite expensive, but that’s pretty normal in the city center.
Overall, it’s a great place to stay. I would definitely come back
28.10.2025
Hotel Mercure Krakow Stare Miasto is well located in the city, just opposite the mall, good connected with train station, coach terminal and tram. It is just 10 min to the old town. The stay in Hotel Mercure Krakow Stare Miasto was nice with big room. Front Service is great with good check in / check out experience. Didn't dine in the hotel, however, the restaurant environment is great and comfortable.
23.10.2025
Very nice hotel in the old town. Friendly staff, nice lobby, and nice rooms. The check in and check out process were super simple. The rooms were also very nicely designed. They have a tasty restaurant in the lobby and the breakfast was great. It’s located almost directly across from the railway station. So if you’re traveling by train, it’s very convenient.
20.10.2025
Beautifully and smartly decorated. Very friendly staff, especially our waiter Dior and his manager. They made our stay extra special. As an English-speaking tourist, their fluent English and friendly greetings were much appreciated. Food and wine was top notch. Terrific location, walking distance to so many sights. Krakow is wonderful and a stay here will add to the experience.
26.09.2025
I loved my stay here! Fantastic bed and superior service.
Kings the waitress was thoughtful and pleasant- all the front desk staff I spoke with were just happy as well.
The food - breakfast buffet and dinners were convenient and excellent.
We have an office nearby- I hope to be back again and again, perhaps even bring my wife along next time.
& so convenient next to the mall with train platforms to the airport.
06.09.2025
Location was perfect , highly recommend. Rooms were spotless, lovely and modern. The shower I miss already . Staff were very friendly and nothing was a bother .  Will definitely visit Poland again and 100% will stay at this hotel.
13.08.2025
Near to the central train station and walking distance to the old town district.
31.07.2025
Overall, the hotel services was amazing based on Europe country but the parking fees is quite expensive.
08.07.2025
Good hotel, top location. The bed is a bit small for 2 persons but menagable.
09.06.2025
We had a wonderful stay at this property
We got upgraded to Junior Suite and really enjoyed the space
I was quite weary of Mercure after bad experience with them in Singapore, but this property has redeemed the brand !!!
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Frequently asked questions about Mercure Krakow Stare Miasto

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 75 minutes to reach to the nearest beach.

Which sights are located near ?

The nearest sights are: St. Mary's Basilica (700 m), Historical Museum of Krakow (780 m) and Krakow Cloth Hall (790 m)

What are the check-in and check-out times at ?

Check-in at is possible from 15:00, check-out is until 12:00.

Are pets allowed at Hotel Mercure Krakow Stare Miasto (Old Town)?

Yes, pets are typically allowed at Hotel Mercure Krakow Stare Miasto (Old Town), but it's always best to call ahead to confirm.

How to get from the closest airport to Hotel Mercure Krakow Stare Miasto (Old Town)?

The closest airport is Krakow International Airport, and it is about 28 mins from hotel by car (23.0 km).

What is the cancellation policy for Hotel Mercure Krakow Stare Miasto (Old Town)?

The cancellation policy for Hotel Mercure Krakow Stare Miasto (Old Town) varies depending on the type of room and booking conditions.

Does Hotel Mercure Krakow Stare Miasto (Old Town) offer airport transfer services?

Yes, Hotel Mercure Krakow Stare Miasto (Old Town) offers airport transportation for guests. We suggest you call ahead to confirm details.

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