Hotel Akord

The only positive thing is that the hotel room was clean. About the negatives, it qas really cold in the room and we couldn't heat it up no matter what. The food was a catastrophe, everything was cold and tasteless, and disgusting honestly.

Rooms should be cleaner found a handful of assorted food and dirt on sofa which was vinyl and had appx 20 cm worn out area on arm. Kept awake till 1 am as wedding party downstairs and screaming kids running in corridors on 3 floorbeds ok also had to put the bed covers on the quilts ourselves. On the other hand price was ok though the defects mentioned should not have been there

My experience at this hotel was absolutely disappointing in every way. The food was of extremely low quality, with tasteless and poorly presented dishes, making meals a real nightmare. Not only was the quality poor, but the variety also left much to be desired: every day it seemed like we were eating the same things, with no attention to the needs of the guests. As for cleanliness, the service was non-existent. During the entire stay, the room was rarely and superficially cleaned. Dust, unchangeable sheets and a neglected bathroom made the stay very unpleasant. Furthermore, reporting the problem to the reception had no effect. The welcome was terrible from the first moment. The staff, far from being friendly and professional, was rude and unhelpful. Any request, even the simplest, was met with annoyance and arrogance, making us feel more like a burden than guests. In short, a decidedly negative experience, in which both customer care and minimum standards of quality and hygiene are lacking. I would not recommend this hotel to anyone and I hope that those in charge realize the serious management problems.

Dirty hotel lots of noise at night