Hotel Lion

Worst hotel in my 1 month Balkan trip. No service mind, unfriendly, and error service. Room is quite bad. Not allow guest to adjust the temperature. No toilet outside the room for guest. Only good thing is location nearby the bus station but Price is quite the same as Ramada and Best western that I have never found this kind of problem with. Rather choose to stay there next time.

No recommendation! Better choose one of the other great hotels in Sofia.
The service is subterranean and unfriendly, the reception desk doesn't seem to have any interest in guests, preferring to hang out on YouTube or eat at reception. I was served in an unfriendly manner at check-in and check-out, although I always assumed that I had few requirements.
The hallway stinks of smoke, the neighbors and the street are extremely loud.
The reception smells like a toilet.
I'm really sorry to leave such a bad review but I really can't give any recommendation.

Beyond mixed. And yet never again!
Beautiful exterior, boutique-style entrance, generously-sized tower suite but oddly a loose handle in the shower. Cheap, tiny TV. Had to pay extra for another coffee pad, unimaginable elsewhere. Exaggerated prices for below average food taste in adjacent restaurant, unfriendly staff attitude included. Milk for coffee was extra.
Very central location with nice views at a huge square but shabby neighborhood surrounding it, doesn’t feel particularly safe. I heard shots at night, frequent street racing. Many grimy looking, young men loitering when they should be at work (I am bald with full beard myself). Staff speaks English poorly. I asked for assistance with bus tours to the Buzludzha monument; the day time shift, a chubby man with glasses, was not one bit helpful. I missed the tour.
When needing a cab to the airport at 4am, night shift locked up the hotel from the outside and left, I couldn’t step outside. In pure desperation, I downloaded the Sofia taxi app, it wouldn’t work. Night shift left a sign that he is on coffee break. It took over 20 min for him to return. I searched the entire basement for him, debated climbing out of a window but suspicious men outside made me reconsider.
I won’t return to this hotel, to the crumbling City of Sofia, or the decrepit country of Bulgaria with its many rude people - who let you into the EU??