4 star hotels in Sofia

on the positive side the mattress of the beds, the view from the rooms and the furniture of the rooms. On its negatives the long wait in the elevators due to their incorrect programming, the small variety of breakfast while it is a 4* hotel, long waits at the coffee machines, and while it looked clean there were hairs from the cleaning staff every day in the bathroom and not detailed cleaning of the...

Good hotel not far from central area. There is a casino but in fact only live roulette others are automats Two restaurants working till 23 Beautiful panorama on bulgarian mountains out of window

Lovely hotel, nice rooms and staff. Altogether very comfortable. Only problem was the hot breakfast was always quite cold and I had to ask for a reheat. However the variety of breakfast items was great.

A good luxury hotel in the heart of Sofia. Its ideal for visiting the city center. The price is ok , but the rooms need some work . In the room I stayed the door handle was coming off , the bathroom door had a dent from punch , and some other vandalism actions that are not expected in such a hotel. It has 23 floors and in the top a roof garden bar/restaurant, additionally it has a great view in the...

Just outside the centre but comfortable walking distance and on the flat. Nice, big rooms. Friendly and helpful reception staff. Cleaning team always say hello. Great selection for breakfast

The hotel has good rooms, recently renovated. The problem is that they have the heating set at 27° C or higher, in early may, and you can’t lower it. When we asked the front desk, the bellboy very rudely told us there is no air conditioning, and if we were hot just to open the window. All of our group complained about how hot the rooms were. Also we asked for a bottle of water, and was told there is...

After spending one week at the hotel, I would say that the experience does not correspond to the image and price of the hotel. The curtains did not cover the whole windows, and it was very bright in the room at 6:00 a.m. The bath robes were not changed as often as officially stated. Did not have a great experience with the staff, either.

This was my second stay in this hotel. Very good value for money, the rooms are good sized, the bed is comfortable and I like the location - 10-15 minutes away from the center by taxi & 5 minutes away from Bulgaria mall and a big Billa shop.

I recently spent a night at Festa Hotel when they were having some hot water problems. The water was warm enough to take a comfortable shower but again never hot water. Though it took some hours for the hotel to discover the problem however the staff were gracious and understanding. I was offered a nice hotel gift and a discount on my next stay as compensation which upon reflection is adequate and...

I came to meet someone in the hotel, and actually I haven't entered any room. But while waiting for my friend I ordered a cup of tea at the bar, and they gave it to me in a broken cup on the lip. And actually the attitude of the bar tender wasn't so welcoming.

Hotel is very good. Service is poor. Lunch qnd dinner basic. They dont clean room daily. Waiter in restoran very bad.

Very nice hotel with classic style furniture. The food was with good quality and variaty. The restaurant is quite small and distance during the pandemic was hard to maintain, although the staff was helpful in this respect.

The staff is not willing to take responsibility, so we will not recomend this hotel. While cleaning the room the threw away the lids of the contact lenses box. No big deal IF instead of asking "can you prove it was us" they would simply send someone to get a new box. Probably a one dollar expense... Negative attitude is no way to treat customers...

It's a well situated and good service hotel. The rooms are spacious and it has nice showers. Value to price ratio is good.

Not bad service, but the language barrier was obvious. No one informed us about a card in the closet which we have to use for cleaning the room the opposite way a "do not disturb" sign works. Great breakfast and bar. Nice rooms but noicy crowds.

All-in-all, the experience was reasonable. But for several reasons I won't come back, and I won't recommend the place to others. From an emotional point of view, this hotel is forgettable, lacking any charisma, and loosing points for cheapening out at certain building/decorative features (things that shouldn't happen in place with 4 stars). The receptionist was a bit rude, got annoyed that we bothered...

I didn't like the surface very much as it doesn't bounce the ball much. We are not professionals but it was not very good. It is saved through the online system, which is a big plus and most of the times it is calm, but the unpleasant thing is that when the ball comes out, it takes 1, 2 minutes to get it back since there are nets and it enters the other fields easily.

A nice place for private parties, only the bartenders were so slow and the tail of the bar was huge.

Staff were friendly and helpful, and there are some good restaurants and shops a short walk from the hotel.

I stayed overnight in Expo. It was close to the airport and three stops away on the Yellow Line metro for the Top Renta Car depot where I hired a car. Location was convenient for my needs. I was let down with the airport pick up, but hotel reception told me to take a taxi from Terminal 2 at the airport and they would pay. This happened but apparently via a voucher system. The hotel was clean and...

The rooms are very decent. The food was good. The only thing I did not like was that you have to slam the door hard in order to open it and that makes a lot of noise all around the floor.

The hotel is big & has the usual facilities but is very quiet & has a depressing vibe maybe because of the older look. The rooms are big but lack a fresh feel. It needs some renovating. You can easily see the signs of fixes done on the room & a few things need more fixing still. There's no view whatsoever. One can see Vitosha mountain in the distance, but it's obscured by other buildings. There's nothing...

Very close to the airport with a shuttle service. Comfortable, big rooms with all facilities, sauna and fitness free for the clients. Delicios and creative desserts at the restaurant, with kind and quick service. Personalised and polite attention at reception, thanks to Lubo & Valq. Highly recommended.

I'm currently staying at the Expo Hotel in Sofia and am thoroughly enjoying my experience so far. From the moment I checked in, the staff has been exceptionally friendly and attentive, ensuring that all my needs are met promptly. My room is spacious, modern, and impeccably clean, with a comfortable bed that has provided me with great rest each night. The amenities are top-notch, including a high-speed...

Great for the price they offer, especially with the breakfast they offer. The reception area has a lot of seating area so you don't have to sit close to strangers and make it awkward for everyone. They even call you a reliable taxi with card payment. The rooms are clean but they need to maintain the corners of metal objects more thoroughly to avoid rust.

A beautiful view of the city from the restaurant on the 12th floor. Very kind and gentle personnel. Breakfast is a very abundant buffet, both sweet and salted. Very clean rooms and bathrooms. and 24 hour hour reception service. The best choice for us. We have stayed at Sofia Suite Hotel twice and would accommodate also next time.

I loved my stay. The room was comfortable and spacious. There were extra pillows in the closet. The staff never bothered me, unless I needed something. It's a great place for introverts. There's a park near by and a KFC right next door. Also, beautiful view. I'm definitely going back there again soon.

Second time here. Easily accessible. The free underground parking is very nice, no need to worry about your car. Receptionist was friendly. Rooms are spacious and clean. The A/C struggles to keep the place warm and makes too much noise to leave it on at night. Had to ask for extra duvets. Reception gladly offered us. The neighborhood is mostly nightclubs and bars filled with young people. ...

Arrived at the hotel 3 days ago, quite earlier than check in time, but most of our rooms were ready and available for us. The hotel front desk employees are very polite and helpful, charging station for your electronic devices is also available at the lobby and also an electric shoe cleaner/shiner! Coming up to our room we were surprised to how massive it was, and also the bathroom is very big. Also...

Very comfortable, nice staff who were very helpful. Lots of places to eat locally. Book taxis through the hotels it is cheaper than standard fare.

Very nice place. I loved it. Very big and comfortable rooms. It is silent place, good for relaxation.

Location was really close to the Asics Arena and had multiple food places nearby. The rooms were quite basic but they were spacious if a bit unclean. Good value for money and there was a good choice at breakfast. All the staff were really helpful.

The stuff was nice, especially the young lady at the reception. Very helpful and always smiling! Breakfast very good! The room was clean, the mattress was comfortable, although the air conditioning did not work. I stayed two nights and overall I am very pleased! There is a beautiful park next to the hotel which I also recommend! I will come back there for sure!

I would like to say my impressions are amazing for the price which we paid. Thanks a lot for this lovely and helpful staff on the reception. The room was clean tidy smelled good and was warm. Good welcoming the breakfast was more than excellent for more or less price of 6€. The restaurant on the 6th floor was super tasty and the chef prepared and cooked everything on the spot. Thanks a lot and actually...

The reception was very nice and friendly. Didn't feel the room was sterilised. There was body hair in the bath top. It was tidy but the sense of clean just didn't get that feeling. Had to try the key card many times to open the door, very difficult. 5 minutes. Noise from the traffic in the morning but that is normal for Sofia. The layout of the hotel is nice and invite to comfort.

Overall a nice hotel. The staff was friendly. The room was nice. I wish the bathroom had been a little larger. Other than that, no complaints.

Wonderful hotel. Delicious breakfast, friendly staff speak both Russian and English, they will help you with any advice, everything you need to know, up to calling a taxi. Daily housekeeping, laundry, we are very satisfied.

The hotel has extremely friendly and helpful staff ready to assist you at any time of the day. The rooms are classic and accommodated with everything you might need for your stay. But the highlight of my stay was the hotel's restaurant. The menu has vegan and vegetarian options and if you are a meat lover, you should definitely give their beef a try.

Lovely hotel, very cozy and clean. Very good bed, air-condition, beautiful, quiet rooms, very clean bathrooms. Very good quality toiletries are provided, there is hairdryer too. Safe parking spaces for the cars. Food is excellent, both breakfast and a-la-carte menu in the restaurant. Polite and attentive staff. I recommend it to everyone. Wish we could stay more :)

Great price/quality report. Great amenities, friendly staff The hotel has private paid parking, it’s close to the ZOO entry and this makes it a very good stop location for families with kids. Recommended

Thank you so much for this hotel and the receptionist Atanas , they have been so polite, wonderful and funny all the time and made our experience in Sofia so much better. 10 out of 10 for room , hospitality, cleanliness and helpfulness. The girls at the bar, the maids and everybody has been so wonderful !!!!

Really good hotel, well priced and very comfortable mattresses and good room. However, you'll need to take transport to get to the center. But it is cheap by train and bus and takes barely 20 mins if timed properly

I am happy to share my great experience with the staff of the Zoo Hotel, and their exceptional service. The hotel is with great location and its pricing is very competitive for the comfort paid. I was greatly assisted by the GM Atanas even in my personal matters. It is always good to receive personalised service with an outstanding smile :) I will definitely book again.

Very new hotel with incredibly friendly staff. Near to a metro station and a large shopping mall. Yes, it might be more expensive than some other hotels in Sofia, but it also is brand new and unlike most other hotels in Sofia even in the same price range, it is clean and has a pleasant, modern interior. Our stay was very enjoyable.

Very new hotel with incredibly friendly staff. Near to a metro station and a large shopping mall. Yes, it might be more expensive than some other hotels in Sofia, but it also is brand new and unlike most other hotels in Sofia even in the same price range, it is clean and has a pleasant, modern interior. Our stay was very enjoyable.

exceptional hotel, everything is new and incredibly clean, staff is very friendly, breakfast is delicious, the hotel is near a metro station and a shopping mall, furniture and cosmetics are luxurious, would definitely recommend

exceptional hotel, everything is new and incredibly clean, staff is very friendly, breakfast is delicious, the hotel is near a metro station and a shopping mall, furniture and cosmetics are luxurious, would definitely recommend

Great place with lovely atmosphere. Front desk service is great - everybody is polite and with great manners. Will visit again!

I had a wonderful stay at the Art’otel in Sofia, a charming boutique hotel that exceeded all expectations. Hristo, took great care of us with genuine warmth and kindness. You could feel that he truly cares about his guests, welcoming us to the city with heart and dedication. The breakfast was absolutely fantastic—better than what you’d find in many five-star hotels! This hotel is a hidden gem in Sofia...

This is an excellent hotel with helpful, friendly staff who know the meaning of hospitality. The breakfast was fantastic: eggs prepared several ways, various meats, at least 10 types of cheese, fresh fruit, bread, traditional Bulgarian baked goods, and many other items. The hotel is very close to Vitosha Street, which is one of the main restaurant and shopping areas in Sofia. Stay here - you won't...

We spent a couple of nights in this lovely hotel which is placed in the heart of the city. I checked in at the late hour, but there was no problem at all. Me and my girl enjoyed spacious room, especially jacuzzi in the bathroom. Next morning, we witnessed breakfast full of everything. Literally everything 😃 I haven't had a big breakfast for a long time but I couldn't hold myself. The next day, my girl...

Stayed here at beginning and end of Bulgaria cycling trip and extremely helpful about storing bike bags and organising transport back to airport. Huge, delicious tasting breakfast spread.

Large, clean, quiet double room with a large, comfortable mattress and perfect pillows for sleeping. Bathroom equipped with everything. Quiet room which allowed us to sleep well after long days of tourism. Breakfast is fantastic, plentiful, with sweet and savory dishes, typical Bulgarian and European dishes: you will eat good and a lot. Definitely worth included with your room. The location of the...

Great hotel! Wonderful staff, clean rooms, nice breakfast and bar, and only a few minutes walk to shopping, cafes and dining on Vitosha Boulevard.

I like staying in this hotel during my biz trips to Sofia. Its location is perfect, the staff very friendly and professional, the room is clean and in good condition. Comparing the cost with the offered facilities, it's really worthy.

The staff is polite. Breakfast definitely needs an upgrade. Not too far from subway and airport. Overall ok.

The staff is very kind with guests, receptionists are always ready to help, even in extreme situation. The rooms are clean, large and comfortable. Recommend!!

Comfortable hotel with large rooms. Book online and you have good tariffs! Not far from city center. Staff are very helpful and smiling :)

Decent hotel but needs some improvement. It's my 3rd or 4th stay at this hotel, in various rooms. In most of the cases the plumbing was smelly and in all cases the water had rust (brown) color. Breakfast is good and the reception very friendly.

We loved our stay here. The room was very spacious and tastefully designed, comfortable and refined, with immaculate attention to detail. The room achieves total darkness, which is much appreciated after late night tapas in the local bars! The breakfast was very special (I was particularly impressed with the three types of butter!). The staff were consistently friendly, well dressed and eager to assist...

I am a difficult guest when it comes to upper class hotel. Price and stars set the expectations and they need to be met. Preferably exceeded. I went with no expectations as I learned to lower my expectations in hotel industry in Bulgaria. I was pleasantly surprised this time with the overall experience. An old building made convenient and felt comfortable. Personnel was very friendly and accommodating...

Small, honest hotel. It is more like a 3* hotel (if you think European standard) but its location (close to the Central Stations, near a subway station and loads of restaurants and shopping streets) makes its value for money a very good one.

This hotel is a bit old fashioned but very comfortable. Breakfast are not their best asset, but for a one night it was absolutely fine.

The hotel was very nice. The staff was very helpful and the breakfast was tasty with many options. It is located exactly 15minutes walking from the center , 12 minutes near the metro station. Clear rooms and comfortable beds

Amazing hotel, everything is fresh, clean the location is perfect spot in the heart of Sofia. People Who are working there nice, helpfull and i am already planing my next visit to Abrazo!!!

Staff is excellent, they are the best thing in hotel, especially worker in the bar. Very good communication with all of them, four stars are because one day there have problem with water ( we didn't have water at all- half of the day) and next day we didn't have hot water, and also I think they should add some shelves in bathroom.

Nice and cozy hotel in the central part of Sofia. The rooms were fabulous. Friendly and helpfull staff. I recommend 100%.

The best thing about this hotel is its location. It is very close to city center. And also they have Casino if anyone interested but the rooms are pretty old and not so clean. There is a disturbing heating problem which they couldn't solve and it was -5 degrees outside. They said its normal but the heating was making the room colder so I told them to shut it of. The breakfast was not what you can expect...

I stayed at Ramada Sofia City Center, and it was a wonderful experience. The hotel offers a great location, making it easy to explore the city. The room was comfortable, clean, and well-equipped with all the amenities I needed. The staff were friendly and attentive, providing excellent service throughout my stay. I also enjoyed the breakfast, which had a good variety of fresh and tasty options. Overall...

I chose this place for the spa and couldn’t be happier. The breakfast was good, and next time I’d prefer to stay in a higher-level room (business class). The reception staff were friendly, but the security guards need improvement. One morning, there was an important visitor, and the security team rudely cleared the area, speaking aggressively to guests. We never even found out who the person was, but...

Great place to come to very clean rooms were beautiful swimming pool was nice and customer service was great however, the swimming pool staff member with long hair was very rude he rudely told us to get out of the pool because we weren’t aware of wearing the shower caps. He could have been nicer but he used his dirty arrogance he is a liability.

Good hotel with great facilities, rooms are always clean, comfortable, staff are polite Food can be much better, they need a lot of improvement on this field.

I can only review the coffee bar, since I've been there twice and in both occasions the coffee was excellent - strong and fragrant, and my Crème Brûlée was simply fantastic! Highly recommend to try it! The service was good, including English speaking waiters. The security guards were very helpful and efficient - they kept my cabin suitcase with themselves, which made my life easier.

Good hotel for business trip. 5 min. drive to Sofia International Airport /the hotel provide shuttle with No extra cost/. Good size, very clean rooms. Excellent breakfast. The restaurant itself is OK. Thanks for the hospitality to the all employees crew.

The location by the airport with an airport shuttle is excellent. Clean and modern rooms. A/C controls only in the range of 20C to 25C. Restaurant on site has a decent menu. The hotel is in an industrial zone, and it is not a walkable distance to anything.

Spacious apartment. Close to the airport- 4 min drive. Very clean bathroom. Free parking. We had an apartment. Individual AC units in both the living area and bedroom. We requested a crib and one was provided and waiting for us which was a plus however it had a very soft mattress not suitable for a baby, maybe just for 2+ yr old toddler. The soap dispenser in the bathroom was empty. We had to get...

Perfect location to Sofia airport , good hotel room. Shower is a bit odd, would have expected a better browse. Hotel amenities rather limited. The price per night was high compared to what you got and compared to other hotel chains. Breakfast had good selection and nice ambient in the Restaurant. In the Restaurant the chopska salad was fantastic and the duck breast really excellent .Risotto dishes...

Room was unbearably hot because management lock the aircon on at what they choose and refuse to let you control it. Can't open the window due to noise so you have to just cook

I have stayed at a number of Sofia airport hotels and to be honest all are very good but I think this one is my new favourite as it is so close to the airport only 5 minutes transfer which was efficient and on time. The driver and reception were very friendly and I was made to feel welcome, the rooms are spotlessly clean and large and the hotel has an airy atmosphere quite relaxed with a nice bar ...

Hotel is ideal for a business trip. Friendly staff and rich breakfast. Great location near the airport!

I spent just one night here, and it was a wonderful experience. The reception staff were very professional and friendly. The room was both clean and spacious. If you're visiting Sofia, I highly recommend staying at this hotel. I will definitely be back!🤗

Exceede expectation. Like the idea that they provide bottles and water dispenser. Room is large, more than enough space. We had the room 807. Able to see the nice sunrise every morning. Some tea spoons in the room would be a good improvement.

Stayed at the Metropolitan in Sofia for a few days for the European Weightlifting Champs. Large and comfortable rooms in a convenient location for getting to the Centre, the airport or the Sofia Arena. Having the Mall a short walk was also handy. The staff were superb and I liked the sustainability touches on lighting and offering easy refills for water too. The breakfast will also set you up for...

Been to Sofia many times and this was our first stay at the Metropolitan. Really nice and clean hotel, the rooms are huge, nice bathroom, really nice restaurant and the location is great, too.

Great friendly service all the way from the communication prior to arrival to arranging the shuttle to and from the airport. Rooms were clean and beds comfortable. Amazing value as well. We'll definitely stay again when we return.

good $ value (should i say Euro?) , simple, quite, a good place as a base for traveling and walking the city. it also has good breakfast and near by parking (that is not that easy to get there). Crew are helpful and speak English. basic furnishing, clean, low maintenance of rooms - some things were not functioning like windows,, but we really did not need to open a window to sleep.

We had a wonderful time in the hotel,very nice and modern,clean with an excellent restaurant,don't hesitate to book this hotel, because it's very close to the centar

I was happy in this hotel. I got a big 4 bed room for the price of single bed, as it was the last room left, and the price was very good. The bed was comfortable, I slept like a baby. The housekeeping service woke me up at 11 o'clock knocking on my door, which was helpful in the end, because otherwise I'd probably sleep forever... Great location.

Good hotel. Modern building. Almost in the city center (five minutes walk to Vitosha Boulevard), but in a quiet place. Decent breakfasts: scrambled eggs, bacon, sausages, beans; several cheeses and sausages, yogurt, muesli, marmalade, cake, cookies; tea, coffee, juices... Normal. The plumbing is fresh, but the chairs are already barely breathing. But the mattresses and linen are good. And very important...

Since I paid very little for the room, I guess it was to be expected to have a small one compared to the remaining ones. The staff, however was beyond words. The receptionist Vladimir was fantastic, super helpful and friendly. Definitely worth checking it out.

Probably the best hotel in Sofia for the money. Gorgeous breakfast. Gorgeous location. Excellent staff and manager. There is a sauna and a fitness room included in the room rate.

Everything was perfect from check-in to check-out. The Front Office Manager handled my check-in, and it was flawless. The receptionist who assisted me during check-out was very helpful and friendly. The driver was fantastic—truly welcoming and professional. My room was spotless, and the housekeeping team was both cheerful and attentive. The breakfast spread was excellent, with plenty of delicious options...

Rooms were very well done, location is very close to airport and right next to a mall. But what sets this place above is the staff. Especially Katya at the main desk. Extremely smart, problem solver, speaks multiple languages extremely well. Novotel.. better keep her.

I stayed at this hotel for around 9 days. The rooms are always clean. The reception staff was super nice ,always very attentive and ready to provide all the necessary information, specially Katya and Vanya . Thank you so much to both of them for their attention and kindness. Breakfast ,drinks and restaurant food are really good . A shopping mall is just next door .Offering everything a traveler...

I stayed at this hotel during two different business trips. The rooms are very beautiful and always clean. The taxi service from the airport to the hotel was excellent. The reception staff was superb—always very attentive and ready to provide all the necessary information. The breakfast and aperitifs were up to the standards of a high-level hotel located in the outskirts of Sofia. A shopping mall is...

I often travel to Sofia for work meetings. And I always choose to stay at Novotel because the team is professional, the quality and fast service are very important to me. The food is great, the rooms without remark. Everything I needed, the staff have assisted me the minute. Clean, cozy and comfortable!

On 31 Aug 2024 Milen provided excellent customer service in helping my partner retrieve her phone from a taxi. He went above and beyond in retrieving it. I couldn't rate his customer service higher! The rooms are also very nice, and it's located between the city and airport with nearby public transport/taxi service available