Novotel Berlin Am Tiergarten

A fabulous experience. We stayed a week this spring and our expectations were surpassed. Our room was huge, the beds were extremely comfortable, the service was excellent, and housekeeping was attentive. Everyone was friendly, and despite being busy, the hotel was nice and quiet. Everything was clean, the price was excellent, and there is every amenity you could possibly want available. The location was also perfect for all of our sightseeing. No matter where we were or what time it was, we were able to hop on the S Bahn and get back easily. We felt safe wandering this area at night, and a nice walk in the park is mere steps away, should you need a break from the bustle of the city.

What more could we ask for? We would happily stay here again, and recommend this hotel for business or family trips.

Thank you for a wonderful, comfortable, affordable week!

Had a great time at this hotel.
Rooms are really spacious and well presented. We were checked in and out by Yussef at reception and he was excellent.
Really enjoyed our 7 night stay and will definitely come back.

Staff went out of their way to have our stay special by providing a fruit basket and complimentary soft drinks. Guy at the reception gave me an excellent recommendation for a restaurant with local food, just around the corner. There is free parking Mon-Fri very nearby just outside the hotel. We stayed in a corner room with 2 adults and 2 kids. There were plenty of room for 2 x queen or double beds. But the kids' bed was a sofa bed. Would have been good if you have a pool or a jacuzzi.

Unfortunately during our stay, the local S-bahn was not running and so an expected direct trip from the Central Station had to be made with the bus instead of the S-Bahn. The hotel is not at fault though! The hotel itself has excellent amenities, especially their space for children. It is large and well equipped for kids to wait as parents check in or out. The room was also a good size for us. Unfortunately the drainage is really bad. Makes one wonder if it is cleaned properly of all the hair or if it is normal to have such slow drainage? There was also leftover water in the boiler from the previous tenant...
In general though, I would stay at Novotel again for the price point, convenience and service since I generally only use it to sleep. I would stay again.
The market on Saturday was an added bonus we did not expect! If you are staying through to Saturday, it is definitely a plus!

Positive:
+ Good location near a big park and train station.
+ Variety of choices on breakfast (on Sundays were much better than days before)
+ daily cleaning with new tee/coffee in room
+ children's corner with a variety of toys (for kids 2-6 years)
+ big outdoor playground in 10 mins (for kids 2-10 years)
+ separate toilet
Negative:
- the room is very small for 4 people
- small annoying design things (like wash gel is only in the shower stall, not in the bathtub; no sink in the toilet; one chair: no baggage place and etc)
- the big spring cleaning is needed (blanket with blood, gray tulle with spots)

Pros-
1. Location is awesome. Just across TIERGARTEN metro station
2. Spacious rooms . Squeaky clean
3. Very well mannered and humble staff. Always ensuring you’re having a great time
4. Reasonably priced drinks.
5. Very supportive staff. In terms of staff behaviour I found this to be one of the best in Europe
6. Excellent view from the room
7. There’s a flea market just beside the hotel during weekends . You find excellent staff and also lots of homemade food and coffee too
8. Lovely view from 6th floor deck

Cons- None

Will definitely come back to this hotel with great hospitality standards

Stayed in a family room for a long weekend and was very impressed with the hotel. The staff were warm and friendly, the room was clean and comfortable, and the location was perfect for exploring the city with the S-Bahn Station right across the road. Would definitely stay there again when visiting Berlin.

Nice hotel with good value for money, friendly staff and excellent breakfast. Only comments relate to the readiness of the otherwise clean room but with curtains with multiple small cuts, a tv which was fully unplugged at the back, the third bed/sleeping couch which wasn't made up on arrival and for which we only once received additional towels during our 4-day stay. In all, definitely a positive experience, but some small improvements would have made this an even better one.

The hotel exceeded expectations. Very good location. There was a fair near the hotel so there could be parking problems. But the hotel has underground parking which was very convenient.
We had a great complimentary fruit and drinks waiting for us in the room. We were very pleased.
The room is large and clean. Very friendly staff. Great breakfasts.
There was a capsule coffee machine in the room but it did not work. We were too lazy to tell the porter about it as we arrived late and there was great coffee for breakfast in the morning. But when we left we passed this information to the staff so that the next guests would have everything super.
We would love to come back again.

It is located in a very good Place of Berlin, only few walks to Tiergarten train station. A very good access to all attractions, Messe and Airport. I accommodate this hotel from 2016, in early February for few days. The hotel services are standard, rooms enough big and clean.