IntercityHotel Berlin Hauptbahnhof in Berlin

Rooms and prices
Description
With a stay at IntercityHotel Berlin Hauptbahnhof, you'll be centrally located in Berlin, within a 5-minute drive of Brandenburg Gate and Potsdamer Platz. This hotel is 3 mi (4.8 km) from Alexanderplatz and 1 mi (1.6 km) from Reichstag Building.
Hotel opened in 2013. In this hotel 412 rooms, 7 floors.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Western Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €15.00 (approx. US$17.38) per pet per day
- Service Animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: UnionPay, JSB, Visa, MasterCard, DinersClub, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Smoking Allowed
- Non-smoking rooms
- Soundproof rooms
- Room service
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Locker
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Safe (in room)
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Packed Lunches
- Free Wi-Fi
- German
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Parking
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- First Aid Kit
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 1560 m. It takes 23 minutes To the beach!
Street view
Video: Review IntercityHotel Berlin Hauptbahnhof
Map
Reviews
The negatives, the hotel is basic as it comes. The rooms are small and the cleanliness suspect. I have stayed there 3 times and I’ve had to report an issue each time.
The first time, the hotel took 3 payments off my credit card and despite numerous emails via their website, I received no response and had to wait a week for them to naturally resolve.
The second time the room had foot prints on the floor, no tissue in the toilet and the air conditioning controller was falling off the wall.
The last visit, the air conditioning didn’t work, as well as the hairdryer. There was no spare pillows and I was given them by the reception staff to take up to my room. The room is not attended too daily and I again was made to take towels up to my room via the reception staff.
The reception staff are professional and friendly enough though I felt the elder gentleman was curt.
So in conclusion, will I stay there again, yes. It’s more the Stockholm syndrome and the convenience of the train station that allows me to over look the above.
Rooms - feels not like a 4 star hotel. Can not describe it better but have seen better rooms which have ‚only‘ 3 star.
Hotline - this is really catastrophic and 0 stars. 3 times for 10-15 minutes I tried to get an answer regarding my invoices. Only the last call was successful. This is not worth to be called hotline. Btw, the booking hotline is available after 30 seconds.
This is not an issue of the employee trying to help customers. This is a management topic where managers save on the wrong sides on the support chain. The demand is much higher as the few colleagues who are there and able to handle.
Even though we are staying in hotel for the night, need to pay for 2.9 euros for an hour for 1 checked baggage to be stored. The storage is not enough to store 2 checked baggages.
Imagine if you have two luggages for 3 hours it is 18 euros already.
First time that a 3-4 star hotels overcharging for a luggage storage to a customer who is actually going to check in for the day.
Please avoid at all cost as hotel might be cheap but luggage storage fee is going to make it similar price to hotels that are better with no luggage storage fee.
Trip.com hotel listing states luggage storage but it was horribly expensive luggage storage. Should state there that it is not free.
3 euros an hour is more like hostage than a storage. Just because of travellers and business men pay this to avoid extra hassle of finding luggage storage which is a perk that 99% hotels provides do not mean that it is right to charge absurd amount.
짐보관 1개에 1시간에 2.9유로 입니다 2개 5시간 맡기면 벌써 30유로.
돈 계산해서 차라리 무료로 짐보관 해주는 더 좋은 호텔 가세요
The room was quiet and comfortable, with great soundproofing that kept the city noise out. The shower was also very good, with strong water pressure and consistent temperature.
The only drawback was the lack of a kettle and cups in the room. Hot water was available at reception, but having these in the room would have been more convenient.
Overall, it was a pleasant stay for a short trip. Great location and comfortable rooms, just missing a few small touches.
He was noticeably rude and dismissive from the moment I arrived. When my key card didn’t work, his only response was a careless “oops”—no apology. His overall attitude, especially toward foreign guests, felt cold and unwelcoming. Staff like Mr. H play a key role in shaping the guest experience, and unfortunately, his behavior left a very negative impression.
To make matters worse, I had booked a room with a queen bed and was given a twin room instead.
I paid to stay at this hotel—it’s not a free charity. The least I expect is respectful, professional service. Based on this visit, I’ve lost confidence in this hotel and won’t be returning.
Frequently asked questions about IntercityHotel Berlin Hauptbahnhof
How much does it cost to stay at IntercityHotel Berlin Hauptbahnhof?
The cost of living in IntercityHotel Berlin Hauptbahnhof depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from IntercityHotel Berlin Hauptbahnhof to the nearest beach?
It takes 23 minutes to reach to the nearest beach.
Which sights are located near IntercityHotel Berlin Hauptbahnhof?
The nearest sights are: Soviet War Memorial (880 m), Reichstag building (880 m) and Museum fur Naturkunde (1.1 km)
What are the check-in and check-out times at IntercityHotel Berlin Hauptbahnhof?
Check-in at IntercityHotel Berlin Hauptbahnhof is possible from 15:00, check-out is until 12:00.
Does IntercityHotel Berlin Hauptbahnhof have a swimming pool?
No, IntercityHotel Berlin Hauptbahnhof doesn't have a pool.
Are pets allowed at IntercityHotel Berlin Hauptbahnhof?
Yes, pets are typically allowed at IntercityHotel Berlin Hauptbahnhof, but it's always best to call ahead to confirm.
Does IntercityHotel Berlin Hauptbahnhof provide breakfast?
Yes, Guests staying at IntercityHotel Berlin Hauptbahnhof can enjoy breakfast during their stay. Breakfast option(s): Western.
How to get from the closest airport to IntercityHotel Berlin Hauptbahnhof?
The closest airport is Berlin Brandenburg Airport, and it is about 32 mins from hotel by car (24.4 km).
What is the cancellation policy for IntercityHotel Berlin Hauptbahnhof?
The cancellation policy for IntercityHotel Berlin Hauptbahnhof varies depending on the type of room and booking conditions.
Does IntercityHotel Berlin Hauptbahnhof offer airport transfer services?
No, the IntercityHotel Berlin Hauptbahnhof doesn't offer airport transfer services.















































