Admiral Hotel in Frankfurt am Main

No air conditioner

Mattresses are bad

No amenities

Scammers
SCAMMERS! upon arrival we’re told they’ve got some pluming problems and can’t give us the room. We’re offered a room at another hotel near the train station which is a very bad area and opposite to where we wanted to stay. When we said we did not want to change hotels and would like a refund we were told they cannot do it until Monday due to the manager not being there and there was nothing else they could do to help.
Not only did they fail to provide a service, but also wanted to send us to a cheaper hotel without even offering to charge us less.
Contacted the website where we made booking and told us they would take care of things yet up until today we did not get our money back and they will not provide a refund as the hotel rejects to do it.
We have called the hotel several times and still did not get a positive answer.

They hotel is very bad

Horrible. We had a room for 3 pax, 2 nights. We enter the first day and the stink was immediately evident. The bathroom stank like smoke despite this being a non-smoking room. We found red stains on one pillow case, hair inside the bedsheets of the second bed and the third bed's structure was broken (photo). The pillows inside had yellow stains all over. The bedsheets smelled bad, like they had already been used. The curtain was broken. The shower was clogged. Then we noticed the dust. It was like snow, it covered every surface and one of my friends was allergic. Too bad the reception closes in the afternoon (3pm on weekends) so we could not complain or tell anyone. We cleaned up as we could that night. In the morning I spoke to the receptionist who was "deeply sorry" and assured me the room would be thoroughly cleaned, bedsheets changed (since obviously they didn't from the previous guests) and the broken bed changed. We come back on the second evening (last night of our stay) and reception is, once again, empty. The bedsheets were the same (same stains etc.), everything was exactly the same (dust, shower, curtains, stains etc.), only the bed was changed. But since it was Saturday night and as there was nothing else available in another hotels in the area, we had to stay, once again, and sleep in that nightmare. I requested for a refund and I was promised 30% or the total amount and the hotel refunded me 2 Euros less (as a sign of spite for my complaints?!?). I have videos while I pass my finger on the bedside table and showing how much dust I collect but video files are not allowed. Also, the walls are very thin and you can hear people coughing or talking in other rooms and other doors closing are so noisy and clearly audible (they woke us up several times in the two nights). I cannot tell how disgusting that room was and how bad that made our stay in Frankfurt. Don't go even if this is the only room in the city, you will seriously catch diseases here.