Comfort Hotel Frankfurt Central Station in Frankfurt am Main

Rooms and prices
Description
A stay at Comfort Hotel Frankfurt Central Station places you in the heart of Frankfurt, within a 15-minute walk of Frankfurt Christmas Market and Römerberg. This hotel is 0.9 mi (1.5 km) from Frankfurt Trade Fair and 3.5 mi (5.7 km) from Deutsche Bank Park.
Hotel opened in 1898, renovated in 2014. In this hotel 45 rooms, 1 floor.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of €40.00 (approx. US$46.99) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: Contact the property for details
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, JSB, DinersClub, UnionPay, MasterCard, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Smoke Detector
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Kettle
- Free Wi-Fi
- Shuttle
- Airport transportation - drop-off
- Taxi booking
- Spanish
- German
- English
- Multi-language staff
- Arabic
- Turkish
- Tour assistance
- Fax machine
- Massage
- Beauty services
- First Aid Kit
- Babysitting and childcare
- Pets allowed
- Personal protection equipment for staff
- Extra decontamination measures
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Comfort Hotel Frankfurt Central Station, Frankfurt/Main, Germany
Map
Reviews
SCAMMER!!!!!
They ask me to pay extra money at the facility even though we paid full price at booking including taxes & city taxes. After he confirmed our booking he decided not to give us a room and cancellation option is not available from my side. The reception boy (Indian I guess) refused to cancel our booking and refund us. Awaiting the police to take action against this scammer.
Please avoid this scammer. Even the neighborhood is unsafe. Also, if lease read the reviews on booking before you decide to book a room at this facility
They Copied my ID Without ConsentI explicitly told the staff MULTIPLE TIMES that I did NOT consent to having my ID card copied or printed. They completely ignored my refusal and copied it anyway without my permission.When I asked for my copied ID back, they REFUSED to return it and told me I couldn't have the room unless I allowed them to keep the unauthorized copy of my personal documents.
Major Issues:
❌ Copied my ID without consent despite repeated refusals
❌ Refused to return my document copies
❌ Denied service when I stood up for my privacy rights
❌ NO written policy about ID copying anywhere on their website or property
❌ No prior disclosure during booking
This is a serious violation of privacy and data protection rights. They are collecting and storing personal identification documents WITHOUT consent and WITHOUT proper disclosure.I am filing formal complaints with data protection authorities.If you value your privacy and personal data security, avoid this property. There are plenty of other accommodations that respect guests' rights and privacy.
I would like to start by mentioning the hotel's proximity to the main train station. If you need to get to the station the next morning, this hotel is perfect.
My room was not big and was furnished very simply. It was clean, but you could find a bit of dust in the corners, which shouldn't be a problem. The street-facing side is noisy, especially on the lower floors. My room was on the top floor, and there was nothing negative to report about the temperature in September, but I would avoid this floor in the middle of summer.
There is no air conditioning. I had a fan, but the protective grille was missing, see photo. It could be dangerous.
I'm deducting one star because they advertised breakfast, but when I wanted to book it at the front desk, the staff told me that they had temporarily discontinued breakfast.
So again, if you just need to stay one night to get to the train station the next morning, the hotel is ideal, and I'm happy to recommend it.
To the other reviewers, stop giving one- and two-star ratings because of a little dust or the lack of air conditioning. You get what you pay for. For this price, the hotel is perfectly fine.
When you check out of the hotel they tell you that the previous payment has been unsuccessful, and tell you to pay again. They told me that they would look into the issue but after writing them six mails and confirming by calling them to confirm that the mails had been received, they have not made any effort to reply. By the fact that this has happened to others, I truly believe they do this on purpose. And will report this to the authorities.
If they tell you to pay again, call the police.
Other than that the location was scetchy, the people in the reception were unfriendly and you could easily hear through the doors in your room.
The facilities were adequate, but the ventilation was not so good and the heat easily builds up. There is no air conditioning, so please be careful when booking during the hottest days
Poor management.
The bathroom was clean and the bed was good and fresh. No breakfast possible (we didn’t understand the issue he tried to explain). The receptionist had no eye contact and no smiles.
Frequently asked questions about Comfort Hotel Frankfurt Central Station
How much does it cost to stay at Comfort Hotel Frankfurt Central Station?
The cost of living in Comfort Hotel Frankfurt Central Station depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Comfort Hotel Frankfurt Central Station?
Check-in at Comfort Hotel Frankfurt Central Station is possible from 14:00, check-out is until 12:00.
Are pets allowed at Comfort Hotel Frankfurt Central Station?
Yes, pets are typically allowed at Comfort Hotel Frankfurt Central Station, but it's always best to call ahead to confirm.
How to get from the closest airport to Comfort Hotel Frankfurt Central Station?
The closest airport is Frankfurt Airport, and it is about 16 mins from hotel by car (11.3 km).
What is the cancellation policy for Comfort Hotel Frankfurt Central Station?
The cancellation policy for Comfort Hotel Frankfurt Central Station varies depending on the type of room and booking conditions.
Does Comfort Hotel Frankfurt Central Station offer airport transfer services?
Yes, Comfort Hotel Frankfurt Central Station offers airport transportation for guests. We suggest you call ahead to confirm details.













































