Mercure Hotel Garmisch Partenkirchen

It was one of the warmest day in summer when we stayed there, when the windows were widely opened, the room temperature decreased by the gentle mountain wind.

The night was quiet with open windows.

The decor in the room is with a Bavarian dining table, the size of room is enough for a couple and a dog.

The staff were friendly.

The hotel is well staffed by professionals who make your stay comfortable. There is on site parking (at cost) and many food and leisure options are available nearby so you don’t need to drive elsewhere.

Great location, nice rooms, and everything was very clean. The sauna and pooI were very clean and well maintained. I purchased the half board package, but neither the front desk or the restaurant workers knew exactly what was included. Could I order off the menu or only have the buffet? Was a drink included with my meals, or was that extra? Nobody knew for sure.

We thoroughly enjoyed our one week stay! The hotel is perfectly located to easily walk to Garmisch and Partenkirchen centres. The staff were very helpful and friendly. Rooms were comfortable and spacious, and breakfast was delicious. One small improvement could be to add an EV charging point in the hotel parking.

Room 4/5
Staff 4/5
Breakfast 5/5
Facilities 3/5
Location 5/5

First, I need to give credit to the manager who cleared up the issue we had: We had booked the hotel online via the Accor Website but somehow it had not gone through despite giving us a confirmation. Luckily enough, we called ahead and the manager was kind enough to offer us the rooms as the same price.

However, that said, there were some issues with our rooms: In one of the rooms, the sheets had hair on them before we had even touched them. The staff cleared the matter quickly though, so kudos for that. In the other room, the door was extremely difficult to shut close completely without using violent force. But given that the hotel was fully booked, we did not pursue the matter further.

The facilities are not spectacular - The pool is rather small but is a nice addition. The Gym was only partly functional as many of the machines are broken or too fragile to be used.

The staff were very helpful but did not tend to give out a lot of information. We arrived to the hotel and were not given any welcoming explanations as to when breakfast is open or how to use the facilities. They also did not tell us that the parking was not complementary. I expected a bit more from a 4-star hotel.

All in all, the trip was nice and it is a good enough hotel to spend a few days while in Patenkirchen. The breakfast made up for some of the other things but the hotel does need a few minor renovations.

Nice Standard Hotel in Garmisch. You should of course ask whether you want such a Hotel or a lovely Bavarian cottage. Here, however, you get a beautiful swimming pool velvet Sauna and steam bath.