Hotel Königshof in Garmisch-Partenkirchen

Take the negative reviews seriously — I wish I had.

We checked in just before 20:45, only to be told the kitchen was closed, even though the hotel’s own sheet said it closed at 21:00. At check-in, the Asian employee asked for personal information that wasn’t required. When I declined, she was rude in every interaction afterward.

The room was outdated and poorly maintained. The toilet first wouldn’t flush, then wouldn’t stop flushing. No fridge. The shower head wouldn’t stay in place, the glass door leaked and flooded the floor, and the soap dispenser was empty until we asked twice for it to be filled. There was no bathroom fan, no air conditioning, and the coffee provided was cheap instant powder with no cream.

Parking was one of the main reasons I booked this hotel, but the garage is essentially for compact cars only. The spots were too tight for our midsize crossover rental to fit and allow us to open the doors, and the only usable spot was reserved. Even getting out of the garage after realizing this took serious maneuvering! I lived in Europe for 10 years, so I know tight garages. This one was absurd. The alternative was paying every two hours outside 20:00–08:00, while a perfectly good lot visible from our room was reserved for staff only.

We asked to shorten our stay to one night but were told it was impossible.

The worst part came after the first night: I woke up with multiple bites on my hand (see photos). They began as intensely itchy welts and quickly turned red, swollen, and painful. By the afternoon, I could barely ignore them. When I reported this to the front desk, I was met with complete indifference — no apology, no concern, not even basic insect cream. The same staff member actually tried to cover for the problems by making up “facts” she could not possibly have known. It was a blatant attempt to deflect responsibility rather than address the situation. That summed up the attitude here — dismissive, dishonest, and completely unprofessional.

No one wants to spend their holiday with painful, itchy spider or bed bug bites from a hotel room. That is bad enough, but having staff dismiss it entirely is unacceptable.

Bottom line: outdated rooms, unfriendly staff, unusable parking, and insect bites. Avoid this place.

Absolutely Disgraceful Experience – AVOID THIS HOTEL AT ALL COSTS

This was by far the worst hotel experience we have ever had – an absolute nightmare from start to finish. The manager and staff were not only rude and unprofessional, but they also tried to scam and extort money from us. We made a booking that clearly stated two people per room, but upon arrival, they insisted it had to be one person per room – a completely made-up policy that wasn’t mentioned anywhere in the booking confirmation.

When we questioned this and stood our ground, the manager flat-out refused to give her name, and the staff followed suit, refusing to identify themselves like they had something to hide. This is not just bad service – this is dishonest, shady behavior.

To make things worse, the manager had the audacity to make offensive jokes about our appearance – something no decent human being would do, let alone a person in a position of responsibility. She even threatened to call the police simply because we were asking for what we had rightfully paid for.

We’ve traveled to many places and stayed in countless hotels, but never – NEVER – have we been treated with such disrespect, arrogance, and hostility. This place is a scam operation, not a hospitality business.

Avoid this hotel like the plague. If you value your dignity, your money, and your peace of mind, stay far away from this place. It ruined what was supposed to be a peaceful vacation and left us angry, humiliated, and disgusted.

This property was not worth the price you pay. The lobby, bar and breakfast room were fairly updated but the rooms were very old, came with no amenities (no robes, fridge, etc) and the beds/pillows were terribly uncomfortable. The only positive is that it’s close to the train station, the parking/pet fees were low, and breakfast was included.