Renaissance Mirage City Hotel

I would like to share my best experience ,This is my 4th time as a guest at this hotel, “The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment we checked in. Starting from Mr Mostafa the manager the front desk Ahmed Abdel Aziz, Amjad, Fady ,Jessica , , Ahmed frontlines , the concierge Mohamed Karem , sherif, wael , Haitham , Hashem, Mohamed , Salem , and all Mohamed's as well at the concierge , also I have to mention the restaurant staff Mr Tamer , Hager , chef Bishoy , Server Mostafa and Mina and Korlas and Chef Abdullah all The staff were attentive and went out of their way to ensure that we were comfortable, From start to finish, the hotel management made us feel at home. Everything went smoothly and felt easy. Modern, positive, and welcoming. I had a great experience as always

The room was clean, l have the best House keeping Heba and her manager Mr Mohamed Ramadan were amazing as always , From the moment I entered, I felt the warm, welcoming energy. Staff greeted us with smiles, and the whole space felt like a calm retreat. The warm welcome from the staff made a big difference. The space felt friendly and relaxing, like a home away from home.

Overall I’m glad that I choose this hotel I will always be the most loyal guest

I would like to express my sincere gratitude for the wonderful two-day event on August 30th and 31st.
A heartfelt thank you to Mr. Ebram And Mr. Peter for his efforts and presence.
A very special thank you goes to Zeyad and Zeyad Hamada and Ahmed from the Banquet Team at Mokattam Hall for their exceptional cooperation and warm hospitality. You truly embody the meaning of true hospitality. It was a pleasure to be in your care. A special note of appreciation also goes to Ms. Marwa Osama from the Sales Team for her professionalism, support, and kind assistance
Thank you all once again for the great organization and warm reception

Dear Renaissance Mirage Cairo Team,

I recently stayed at your hotel and wanted to express my sincere appreciation for Navigator Shady. His excellent personality, kindness, and professionalism truly stood out during my stay. He was extremely helpful, always checking in to ensure everything was perfect, and went above and beyond to make my experience memorable, especially with the sauna and steam room facilities.

His attentive approach and warm attitude reflect the highest standards of hospitality, and I believe he deserves special recognition for making my stay so enjoyable.

Thank you for having such wonderful staff like Shady on your team.

Best regards,

I liked the atmosphere here at the Renaissance Cairo Mirage .
My family and i felt relaxed and welcomed from the moment we arrived. The staff took really good care of everything. It was a refreshing escape.
I was very impressed by the peaceful atmosphere here. It felt like a peaceful, poolside experience, and every moment of our stay was relaxing. it felt like a dream,Staying here was like a dream.What a wonderful experience. The staff was friendly,From the moment I entered, I felt the warm, welcoming energy. Staff greeted us with smiles, and the whole space felt like a calm retreat.The warm welcome from the staff made a big difference. The space felt friendly and relaxing, like a home away from home. i would like to thank all staff, frond desk Managers : MR Mostafa Ammar, Mr ahmed Abdelaziz, Ahmed , Amjad, fady , Jessica , Ahmed front desk clerks, concierge , Mohamed Karem Hashem , sherif , salem haitham , Hani , All Mohamed's, Also i have to mention the resturants chef Beshoy , chef Abdallah , MR Tamer , Mr Fady , waiter Mostafa and waiter Mina , Hager the hostess , and Korols , last not least the house keeping our house keeping Hiba is super excellent also her supervisor Mohamed Ramdan
Overall it is my best vacation because of this best Hotel experince

I had an amazing stay at the Renaissance Hotel Cairo. From the moment I arrived, the experience was seamless and welcoming. The staff were incredibly warm, professional, and attentive, making sure every detail of the stay was perfect.

The room was spacious, beautifully designed, and spotless — with all the amenities you’d expect from a high-end hotel. The bed was extremely comfortable and gave me great rest after long days in the city.

The hotel’s atmosphere strikes a perfect balance between modern luxury and calm elegance. The pool area was a serene retreat, and the food — especially the breakfast buffet — was excellent with a great variety of local and international options.

Location-wise, it’s conveniently close to the airport, yet feels like a peaceful escape from the bustle of the city.

Highly recommended for both business and leisure travelers. Would definitely return!

Location and security were good. Pickup and dropoff service at the airport were fantastic

My stay at Renaissance Cairo Mirage City was nothing short of amazing. I always, always felt well taken care of by the staff here, and, in particular, I must highlight the staff at the breakfast buffet as I always found them to be so genuinely kind and considerate. The rooms were also quite spacious and the architecture of the hotel reminded me of Paris which I loved. In addition, the hotel provides a complimentary shuttle for airport pick-ups and drop-offs, which is incredibly helpful as I don't think Cairo Airport is the easiest for tourists to get out of with all the people haggling you for a ride.

Location is good, good security control, service staff are friendly. Airport shuttle was provided, though I was the only guest when I arrived. I wanted to compliment the driver who picked me up, Ahmed, who was very welcoming and introduced Egypt’s buildings and street on our way to hotel. :)


I visited in January, stayed for 2 nights and the weather was cool, my hotel room oversees the outdoor pool.

I realized the shower gel and shampoo at the bath tub were empty, and was not topped up during the 2 days. Fortunately there’s backup at the shower area. The housekeeping could be improved. Other than that, my stay was quite present.