Fenals Garden Mini-hotel

I travel quite often and never came across such a non pleasant 4 star hotel. The rooms were not clean - a lot of hair on the bed sheets, finger prints and dirt all over the bathroom. Food wise - a lot of selection but most stuff are tasteless to say the least, tables are dirty and the weirdest thing, after a few nights, they stopped letting certain people fill water in the machine they have in the dining room (same with the juices they had there). What made me write this review is actually the weird request to stop brining bags to the dining room - meaning small bag with money, medications or anything important had to stay in the hotel room. Super weird and bad service overall. WOULD NOT RECOMMEND, there’s many better options around the area.

I pay for a stay of 1600€, I ask for an iron at the reception, at first she tells me that the cleaning lady will bring it, 1 hour later still no news, I call the reception and she tells me to come to the reception and that they will give me the iron. Once at the reception, the lady at the reception tells me "we don't have any more irons" it's a joke. it's shameful. I will never again waste so much money on the hotel "Garden Fenals Lloret de Mar"

Worst beds in the history of beds. The hardest experience ever. 4 star? Maximum 2 star hotell.

I hate having to leave such a low rating but this has been the strangest, most disappointing holiday experience I’ve ever had and wouldn’t want anyone to end up having a week away and it feeling like a waste of a holiday like ours did. Depending on the sort of holiday you’re after you will either love it or hate it. Firstly, let me give you the good points. The staff were great. Very friendly and helpful - absolutely no issues relating to customer service at all. Communal areas very clean, tidy and well kept. Room was fairly modern and cleaned daily. Breakfast was lovely with a nice selection. Cooking station for omelettes, pancakes etc. coffee machine, fruit juices, cereals and pastries as well as hot food selection. 15-20 min walk to centre of Lloret de mar 5 min walk to Fenals Beach Shops and restaurants nearby Unfortunately this is the most boring hotel I think I could have found. For the first few days it felt as though we were the only people staying there. There was no one at the pool other than us and the lifeguard. No music, no other guests. It was eerily quiet. Later in the week we saw others checking in but never really saw them around the hotel apart from at breakfast and another couple at the pool on one day. There was just no atmosphere. We like chatting to people whilst away and people watching. That didn’t happen here! The bar was always quiet, no matter the time of day and there was only one night where we witnessed anything going on. We were told due to there being Spanish guests some music was put on so they could dance. It did seem like at the weekend there was an influx of Spanish and French quests heading to the coast for the weekend. If it hadn’t been for seeing the other hotels nearby bustling with people I would have thought that the lack of guests was just due to the season. The weather took a turn for the worst the last part of our stay which made it even more difficult to stay entertained. The bed was rock hard and incredibly uncomfortable (I do like a firm mattress but this was another level) and due to the location on the corner of a busy main road there was so much traffic noise it was difficult to get a good nights sleep in the room without some sort of disturbance from outside. It definitely seemed as though this was suitable as more of a base if you were planning on going out sightseeing every day rather than a hotel you could enjoy your time at unless you wanted to sit with a book with peace and quiet by yourself all day every day. There are bus stops just across the road to get to Barcelona and Girona for days out for a reasonable cost. We usually travel all inclusive and thought that B&B would be more cost effective but we ended up spending so much more because we didn’t want to stay in the hotel so I now wish I’d have gone for a different option. Had this just been a stay for a couple of nights it would have been bearable but to stay for a week my partner and I were bored to tears by the