Protur Naisa Hotel

The Worst Hotel Experience Ever

This was by far the worst hotel I have ever stayed in. The staff were rude, unprofessional, and acted like they were doing me a favor just by acknowledging my existence. The reception was chaotic and completely disorganized.

The room was filthy—stains on the sheets, a disgusting smell coming from the bathroom, and dust everywhere. To make matters worse, it felt like there were ghosts in the room—strange noises all night, lights flickering on and off, and an overall creepy atmosphere that made it impossible to sleep.

If you value your money, your health, and your peace of mind, avoid this place at all costs. I would never stay here again, even if it were free. Absolutely terrible in every way.

I recently stayed at this hotel, and unfortunately, my experience was far below expectations. From the moment I arrived, it was clear that customer service is not a priority here. The front desk staff were unhelpful and seemed annoyed by basic questions.

The room itself was not properly cleaned—there was dust on surfaces, and the bathroom had an unpleasant odor. The linens didn’t appear fresh, and overall the room felt neglected.

Additionally, noise from neighboring rooms and the hallway made it difficult to sleep. Despite bringing this to the staff’s attention, no solution was offered.

Considering the price I paid, I expected at least a clean, comfortable room and professional service. Sadly, I received neither. I would not recommend this hotel to anyone looking for a pleasant stay.