Laz' Hotel Spa Urbain Paris

The Laz Hotel ruined my vacation.

At first glance, this hotel is great: it’s beautiful, in a good location, close to great restaurants, the metro, etc. It’s modern, has amenities like the pool and spa, will hold your luggage if you arrive early, and the rooms are very spacious by Parisian standards. It even smells nice!

However, I personally would NEVER, ever recommend this hotel. Want to know why?
Because even though I placed the “do not disturb” sign on the door, housekeeping still came into my room - and stole my jewelry, specifically my late (dead) grandmother’s earrings off the bathroom counter. I know they entered the room, despite the “do not disturb” sign, because they made my bed & took out the trash - and the “do not disturb” sign was now on the floor.
I didn’t want ANYONE in my room; I never let housekeeping in my room at any hotel, for this exact reason, so I always place the “do not disturb” sign on the door.

The male manager definitely seemed to “care” when I asked about this. But nothing was done & he seemed angry when I suggested that they could have possibly gotten stolen. He assured me that it must’ve been an accident - that they must’ve fallen off the counter in the cleaning process and ended up in the trash; however, with where they were left, with all of my other toiletries surrounding & those being undisturbed, that would be an impossibility.

I left the hotel the next day, but went back before leaving the city a few days later because I wanted to see if they had found anything. The male receptionist this time was very helpful actually and genuinely seemed to care. He got me in touch with the overall hotel manager (female) who I once again told the story to & was asked “why are you just telling us about this now if you checked out days before” (despite already talking to the male manager days before). When I told her where the earrings were in regards to the other things, it was clear she didn’t think it was an accident - though she’d never say. She called the outsourced housekeeping staff manager who basically told me “we would never steal stuff” and “[the maid] said she didn’t see the sign hanging on the door.”

Long story short, the cleaning staff will enter your room despite any “do not disturb” sign being left on the door, and they will steal your things.

And for all the non-english speaking visitors looking at this hotel:
le personnel de nettoyage volera vos affaires
Das Reinigungspersonal wird Ihre Sachen stehlen
‎سوف يسرق طاقم التنظيف أشيائك
il personale delle pulizie ruberà le tue cose
清掃スタッフがあなたの物を盗みます
청소 직원이 당신의 물건을 훔칠 것입니다
a equipe de limpeza vai roubar suas coisas
el personal de limpieza robará tus cosas
清潔人員會偷你的東西