Hotel Le Relais du Marais in Paris

First Hotel not matches with the picture on booking.com or they website, the hotel is old, dirty and smells moldy. Receptionist doesn’t have any clear communication. They say breakfast is for free out of charge but it is a trapping… the rooms are old dated and some of rooms smells too. The all facilities in general is old and dirty. Please do not go there .

We found a coakroach in the bedframe in our first night, and the hotel didnt take responsibility about the situation. The room photos are misleading and the smell of the reception is horrendous.

⚠️ Warning to Future Guests – Read Before You Book! ⚠️

I booked and fully paid for 4 nights. Due to a war-related flight cancellation, I informed the hotel in advance that I wouldn't arrive on time and asked to either cancel or let someone else check in instead. They refused to cancel — but then cancelled the reservation themselves after the first night without notifying me.

When I later asked to check in for the remaining nights, they said it was no longer possible. This leads me to believe that the room was likely resold, while they still charged me for all 4 nights.

The lack of flexibility and communication was very frustrating, especially given the situation. I ended up paying the full amount for a stay I never received, while the hotel likely benefited twice.

Be very careful when booking here — especially under strict non-refundable policies.

The room was tiny, old, and nothing like the photos on Booking.com - completely misleading. For over $400 a night, there wasn’t even a bottle of water provided, and the minibar was empty. Reception was dirty and smelled bad. Staff were polite, but overall this place is a rip-off. Avoid!