Hôtel Les Deux Gares

Hotel Les Deux Gares: Style Over Substance, and a Lot of Discomfort

Hotel Les Deux Gares initially promises a quirky, Wes Anderson-esque charm. However, this is largely an illusion, masking an otherwise antiquated and uncomfortable stay. While the proximity to the train station, comfortable bed, and Diptyque amenities are commendable, they are overshadowed by numerous critical flaws.

The "ancient" description isn't just for atmosphere; it applies to the agonizingly slow lift, a real time-sink if you're on a higher floor. Our "superior room" on Level 5 was anything but, particularly when the air conditioning completely failed for hours during a sweltering summer night. The staff's inability to offer a resolution – no room change, no portable fan – compounded our misery, especially with the AC fixed at an unchangeable 21°C. The sluggishly draining sink also raised hygiene concerns.

A truly baffling issue was the complete absence of Wi-Fi for more than two days, which was bizarrely attributed to an airshow. This demonstrates a concerning lack of contingency planning. To top it off, major construction in the gym and restaurant areas added to the disruption, alongside a dreadful breakfast.

Beyond these issues, be warned of a significant safety hazard in the bathroom: after showering, you're forced to navigate several slippery steps to reach a dry area, creating a real risk of slipping and falling. (See photo for illustration).

In summary, for a hotel that positions itself as stylish, the poor staff service, broken climate control, outdated infrastructure, disruptive construction, and a dangerous bathroom layout made our stay at Hotel Les Deux Gares deeply disappointing.

It looks nice through the photos but, as a 4 start hotel, it's not worth it!
I gave 2 stars:
1 for kind staffs, 1 for the eye-catching interior design.
However, hotel is a hotel, not an Instagram photo booth.
Why it's just okay hotel :
- staffs at the reception were kind but it smelled bad throughout the room like a damp space and not fresh at all. insects found in the room.
- one face & one bath towel for 2 guests??? I've never been to a hotel providing one towel for 2 guests to share
- It's pretty inside but so feeling so crammed. The top floor ceiling is so low. you can not straight stand beside the bed. The room is small. compared to normal 2-3 star hotels in Paris & compared to the same price Airbnb place... small.
- most of all, the location is so dodge. wee & pee smell to walk to the hotel from the nearest metro. Walking around the hotel feel dangerous.
After one night, I really wanted to leave the hotel. If you got caught by the instagrammable interior inside, I'd recommend staying just 1 night as it's cute inside.

I booked the hotel by mistake and immediately informed the hotel(within 10 minutes) and explained my situation. At the time of booking it was still weeks out prior to my arrival so had the hotel been understanding and considerate, they would’ve been able to have enough time to book the room for someone else. On the contrary, after days of communication, the hotel has decided to completely ignore me. I’m so disappointed by my first interactions with the people in Paris, and now Idk what to expect from my actual vacation. Greedy place and staff, save your money for somewhere else.