Kernos Beach Hotel & Bungalows

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Description
The hotel features landscaped green area. The cosy rooms. The beach is a strong point of the hotel. Animation no. Good location in the resort town of Malia, a 10-minute walk from the city center, where are concentrated shops, restaurants, bars and night clubs. Recommend that guests who prefer a quiet holiday, combined with attentive service. 12 km away is the Golf club that offers preferential terms for guests the hotel.
Built: 1976
Renovated: 2008
Location: 32 km from Heraklion airport, in the town of Malia. Bus stop near the hotel.
Evening entertainment: Malia (500 m).
Included in the group of hotels of HELIOS HOTELS & RESORTS.
Consists of 3 main buildings and bungalows.
The hotel has 271 rooms.
Beach: public, sandy (length 300 m), 50 m from the hotel. The entrance to the sea: sandy (sloped). On the beach umbrellas, deck chairs: free of charge. Beach towels: free of charge. At the pool umbrellas, sun beds: free of charge.
We accept credit cards: Visa, MasterCard, Maestro, Diners Club.
ATM: 200 m from the hotel.
Total area: 80 000 m2.
Pets: no.
On the hotel territory: Barber, restaurants-1, meeting rooms: 1 (60-160 people), dry cleaning, Parking: Yes, bars: 1, Laundry, 1 pools (outdoor, fresh water 20 x 40 m), TV room, snack bar (“Tavernaki”), stores (mini market, jewellery), traditional coffee shop
Attractions: water sports requiring payment, free gym, table tennis for free, live music (1 time per week in high season), tennis court (2 courts, hard cover), mini-Golf, massage / on charge, Billiards for a fee, BBQ (1 time per week, for a fee in high season)
For children: children's pools: 2 (fresh water), children's Playground (in the open air (not enclosed, covering-grass)), cot: on request, free highchairs in the restaurant: there is
The distance to the nearest airport is 32 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 14 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Free private parking is possible at a location nearby (reservation is not needed).
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Pharmacy
- Outdoor furniture
- Room service
- Smoke Detector
- Bathtub
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Restaurant
- Snack bar
- Free Wi-Fi
- Car rental
- English
- Multi-language staff
- Tour assistance
- Barbecue grill(s)
- Billiards
- Hiking
- Sun Deck
- Parking nearby
- Seasonal outdoor swimming pool
- Pool facilities
- Next to the beach
- Event facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Pets allowed
Street view
Video: Hotel Kernos Beach Malia Kreta
Map
Reviews
Pros. The hotel offers great views at the mountains on one side and the open sea on the other. It has its own sun beds on the beach for its guest, and there is usually no problem to find a spot there. Other than the beach, the large pool is also a great place to chill (I think it was a good idea to remove the diving boards one can still see at some pictures). The resort is very calm and peaceful. Lots of trees, bushes and plants all around, one can even encounter many secluded places when walking through the resort. No loud music playing long to the night. I suppose the hotel attracts a less vocal clientele compared to the groups hitting the clubs in Malia.
Cons. There are a few things that prevented us from fully enjoying our stay there. The biggest issue we had was with the insect in our room. There were ants from the start and on the third night, we had cockroaches crawling all over the place, even in the bed. After we started spraying the room and covered all the holes (like there was a fist-size hole above the shower door), the issue was resolved. I understand there are bugs and stuff outside which can get to the room sometimes but I believe the hotel should try to limit the chances by taking good care of the rooms. Another thing is that although there are enough sun beds for every guest, unfortunately many choose to block the best located ones for themselves by sprinting each morning before breakfast, covering the sun beds with towels and using them much later. Even though this is mostly the cheeky guests' fault, I'd appreciate the hotel to prevent this from happening.
Misc. Nice beach. Sandy, very clean, actually not very crowded compared to the other beaches nearby. The sea is shallow, you can reach the bottom almost to the buoys. Most of the time there are waves because of the constant wind, which are kind of fun. In 2 of 7 days the water was calm and it was very pleasant and beautiful, ideal for snorkelling and chilling in the water. I didn't see any urchins, jellyfish etc, only a few cute little fish. Pool is also good but closes at 6pm already, longer opening hours and/or possibility for night swimming at least some of the days would be nice. Food is fine, although drinks are overpriced during dinner.
Food is plenty available but prepared and presented without any passion. Plates are not clean at all!
Chefs/Cooks are totally demotivated, probably due to the season coming to an end.
Service has a chummy / backslapper approach, which makes one very uncomfortable to be there,
Total absence of leadership. Staff is on its own.
Pool and Beach is clean and nice.
Reception is helpful and friendly.
The hotel is nice and updated, spacious rooms and a really nice atmosphere.
The beach is spacious too, not too full with sunbeds.
The service is excellent, they are very friendly. Our airco was broken the first night, so to compensate us we got a bungalow with seaview.
Frequently asked questions about Kernos Beach Hotel & Bungalows
How much does it cost to stay at Kernos Beach Hotel & Bungalows?
The cost of living in Kernos Beach Hotel & Bungalows depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Kernos Beach Hotel & Bungalows?
Check-in at Kernos Beach Hotel & Bungalows is possible from 15:00, check-out is until 12:00.