Star Beach Village & Water Park
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Rooms and prices
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

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
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
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
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
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
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

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Description
Stylish modern hotel built on the coast of the island of Crete. The hotel offers comfortable rooms, lots of entertainment and great service.
Built: 2004
Restored: 2013
Location: 1 km from Hersonissos, 25 km from the airport.
The hotel has 237 rooms.
Consists of one building and a complex 3-storey buildings.
Beach: public sandy beach in 50 m from hotel (1st coastal line). Umbrellas, chairs and beach towels free of charge. The beach is 300 m.
Accepted credit cards: American Express, Visa, Mastercard.
The hotel has Russian speaking staff.
Pets are allowed on request. No extra charges.
Attention! The hotel rooms are non-Smoking.
Food:
- The all-inclusive includes local drinks: water, coffee, tea, concentrated juices, soft drinks, ouzo, raki, brandy, cocktails, beer, wine (white and red); selected imported alcoholic drinks. 3 theme nights per week at the Minos restaurant (Italian, Greek and Eastern).
Restaurants and bars:
- Cretan Star tavern. Located in the water Park, outdoor Seating. Opening hours: lunch 12:30 - 14:30, dinner 18:30 - 21:30. Buffet. Reservations required 1 day in advance.
- lobby bar Helios. Opening hours from 16:30 - 23:00, coffee time 16:30 - 18:00 (cakes are offered).
- snack bar Dionyssos pool. Hours: 10:00 - 00:00, snacks from 10:00 - 18:30 (options include toast, sandwiches, French fries, pizza, salads, ice cream).
snack bar Cafe Del Mar. Located in the water Park. Light snacks from 10:00 - 18:30 (options include toast, sandwiches, French fries, pizza, salads, ice cream).
- the main restaurant Minos. Opening hours: Breakfast from 07:30 - 10:00, lunch from 13:00 - 14:30, dinner 18:30 - 21:30. Buffet. Located in the main building. There are places in the room (non-Smoking) and outdoors.
On the hotel territory: outdoor pool, 1 tavern, 3 bars, 1 restaurant, Parking, Internet corner, charge Barber, beauty shop chargeable, Laundry chargeable, currency exchange, gift shop, mini-market, Luggage storage, car rental
Attractions: evening program 2 times per week, international dance show once a week 1, show, game, TV show, water Park, hot tub fee, charge steam room, sauna for a fee, massage fee, basketball, Billiards for a fee, charge diving, indoor soccer, gym, water sports, Darts, aerobics, parasailing, jet ski, banana, tour Desk, SPA on charge
For children: children's pool, children's Playground, baby chairs in the restaurant, buggy for a fee/on request, baby cot, pot, mini club, mini disco
The distance to the nearest airport is 25 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Free public parking is possible on site (reservation is not needed).
- Pets are allowed on request. No extra charges.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Maestro, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
- Non-smoking rooms
- Room service
- Family room
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Free Wi-Fi
- Car rental
- Transfer services
- German
- Russian
- English
- French
- Tour assistance
- Library
- Bike rental
- Billiards
- Karaoke
- Nightclub
- Entertainment
- Fishing
- Sun Deck
- Free parking
- Parking nearby
- Water park
- Outdoor pool
- Private beach
- Pool facilities
- Next to the beach
- Fax and copy machine
- Conference Hall
- Windsurfing
- Diving
- Darts
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Ski school
- Pets allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Hotel territory virtual tour
Map
Reviews
Restaurant and bar staff are great.
Resort is kept immaculately clean.
The only downside was the reception staff were unhelpful. We asked 3 or 4 basic questions over the week and each time they would say we don’t know and move on to the next person. This really let the resort down.
The down side was mainly the room. We asked for superior family room but it was not super. It was rather basic with old and sometimes dirty furniture and also noisy due to the music from the beach. The cleanness was also not perfect, even if we specifically asked for because there were also some ants. There was no application for the hotel however it could make the life easier and quite usual in other hotels. Facilities were closed quite early at 6pm. There could be some safety controls as well, because hot pots and pans were on the shelves in the restaurant and there was no sign.
It is also a pity that the hotel did not ask for any insight automatically from the guests in order to improve.
So mixed feelings, good for any occasion but probably not returning
When we were finally shown to our rooms, I was just simply disappointed. I believe that the minimum for every and any hotel is cleanliness, and this place definitely didn't have that. Despite it being "cleaned" around 15 minutes ago, the floor was still black in some spaces, it was obviously very dirty. I have seen other reviews complain about the same thing as well, and I just really want to know why y'all aren't fixing it, when it's so easy to clean properly.
There's also no hot water in the bath, only in the shower, and the TV's screen just hung down, and when we tried to fix it to it's correct position, the screen just dropped down again. I think it's very obvious that the staff doesn't care about the condition of the rooms they give to the guests.
On the other hand, the food and beach are absolutely flawless. There are a lot of options to choose from, the servers are really nice, and the view is also gorgeous. I believe that if this hotel maintained better cleanliness and much better rooms, it would quickly get five stars immediately.
Our room was spacious, impeccably clean, and beautifully designed, complete with luxurious bedding and high-end amenities. The dining experience was exceptional, with a variety of delicious options and outstanding service.
The staff were professional, friendly, and attentive, making us feel truly valued. We enjoyed the excellent facilities!!!
Frequently asked questions about Star Beach Village & Water Park
How much does it cost to stay at Star Beach Village & Water Park?
The cost of living in Star Beach Village & Water Park depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is there anything special for children in Star Beach Village & Water Park?
Star Beach Village & Water Park offers Water park, Children's playground and Kids' club specially for kids
Is there sport facilities in Star Beach Village & Water Park?
Star Beach Village & Water Park offers the following sport activities: Tennis court, Diving, Table tennis, Ski school, Snorkelling
What are the check-in and check-out times at Star Beach Village & Water Park?
Check-in at Star Beach Village & Water Park is possible from 14:00, check-out is until 12:00.