Creta Aquamarine Hotel

Booked a room with a sea view which cost us extra money. Upon arrival it became clear that this wasn't the case. The balcony had a view of a dirt road and a big tree, no sea in sight. Upon complaining to the manager his response was "every view is a sea view if you crane your neck" refering to the fact that the sea was located further up the road behind other buildings and would require some impressive gymnastics to actually see from our balcony. Completely false advertising and a snotty attitude from both the male employees we encountered behind the desk. They moved us to another room the next night which was much better, still no sea view but at least we had a better bed and room. The previous room had two twin beds that were hard as rock, a god awful smelling bathroom and cheap laminate flooring. We definitely felt as though they fobbed us off with the worst room because we were British. The "sea view" and basic rooms are exactly the same, they just advertise it as a sea view to con extra money out of gullible tourists. The room itself is basic, no safe despite it being advertised as having one... No mugs or glasses and the towels were not changed when the room was cleaned. Basic as basic can be, not surprising given the three star rating of the hotel but you can definitely get a better three star for the price. The only redeeming factor of the hotel is its location, with a short five minute walk into town and a short walk to the beach... That and the lady employee on the front desk was lovely, polite and genuinely helpful, unlike the "technician" who sat on his behind all day and constantly glared at us. In short. Don't bother.

Overall bad experience, got very sick from non cleaned air condition, the bathroom was just… (pictures included), didn’t use the all inclusive options, there were no cocktails, no snacks, no iced coffee, the pool closed very early - 19:00 and it only had few tanning beds. We got promised a room with a beach view, but never received it. And now the best part - we didn’t get ANY towels on arrival, second day also not, we had to ask for them eventually in the reception. The cleaning woman was nice and trustworthy. The beach was nearby, that is nice.