Rome Marriott Park Hotel

Horrible experience. They don’t have airport transfers, they offer them arranged through a 3rd party agency called Rome transfers agency. Charged me 40€ instead of 35 that is the regular taxi fare, they made me walk to the Hilton to get get picked up and I had to wait 35 minutes. I could’ve just taken a taxi.
Also they charged me two nights and sent the wrong receipts when I stayed only 1 night. I’m waiting for them to fix it still. They have one job!!
Room was mediocre and breakfast, fake eggs. Pretty standard for the rest.

The worst Marriott that I ever experienced. The breakfast was bad, food didn’t look fresh. All the facility was really old. The sheet didn’t look clean, service was slow. We booked the shuttle bus to the city and were waiting in front of the door, it didn’t show up and the receptionist insisted that the bus showed up. Refunding or rescheduling to the next day is not possible. She was really arrogant and got annoyed, which was really unbelievable for hospitality sector.
The hair dryer in the room was broken, I had to leave for the city when my hair was wet. Room service was as terrible, we ordered bolognese which didn’t taste with fresh beef, like bad beef left in fridge for a few days, no tomato sauce taste either. Read the comments online and don’t come here, it’s terrible service and terrible room.

We had the stay at the hotel because our flight was cancelled. The rooms and all are good. However, we couldn't connect to the wi-fi through their program. The receptionist Silvia was not happy about us asking for help after multiple errors and was rolling eyes and telling that our stay is for free, so we are not that entitled to the wi-fi. Not a way to treat a guest.

I really wanted to like this place, but I just couldn’t. First night we got to our room the room had not been cleaned and there was pubic hair in the tub and the drains were clogged..the next room was fine. The service is not great. We got locked out of our room after asking for a late check out. The food at the restaurant at dinner was awful and expensive. They also don’t do a shuttle from the airport and lastly it’s in a terrible location if you are trying to get to the city each day. Prepare yourself to pay about $100 in taxis/uber each day.