Hotel American Palace Eur

1. rooms are tiny, but ok, the ac does not work well, and it does not work at all without a key inserted into a special holder next to the entry door. Make sure you leave a key inserted when you leave the room.
2. breakfast is amazing therefore +1 star to an overall 2 stars review.
3. the hotel is called "American Palace" which to me implies American service and electrical outlets, not at all!!!
The outlets are standard EU, the hotel does not offer adapters. I had to go up the street to buy 5.99 adapter.
4.There is barely AC working anywhere.
5. Lobby Restroom are below ground and you have to take the elevator to reach it. The quality of it is not American standard.
6. We arrived at 2.30 PM with advertised check-in at 3 pm. The hotel is advertised as 4 stars. They did not let me in until exactly 3 pm. This is a first for me. This is not 4 stars and not American service.
I paid apprx $300 per night for the cheapest twin bed room.
7. The bar has a pretty good selection of drinks. Do not expect American hospitality and service.
The very first drink I've got had some one's hair in it. The drink was replaced.
8. The room service is a joke. They came in, made beds with existing sheets (no replacement), made towels from existing dirty ones, did not take dirty glasses and dishes away, did not refill coffee and coffee cups. The only thing they did was they did take out trash.
9. The location is ok - 5 min walking from the metro, but it takes 45 min to reach the center of the city.
The metro kiosks are a joke. Slow, confusing, selectively accepting American credit cards.
10. there is a kiosk across the street with fruits and vegetables, water, wine, and beers.
11. Sound proofing felt good. Room has been quiet. I am not sure about rooms facing the street because my room was facing the yard.
Overall, 3 stars at best.