Grand Bella

Good and clean rooms, near to the pattaya beach , just walkable distance.
Breakfast has both Indian and Thai Options, we had tried both, personally liked Thai a bit more.
They have good coffee options also in Thai cuisine.
We had tried their Thai Massage available in their hotel and it was also good.
Would recommend this.

My review is as honest as it gets. If you're looking for a not so upscale hotel that is truly in the heart of Pattaya city, THIS is the hotel for you. It doesn't come with the bells and whistles you expect and it's not what you would expect for a 4 star hotel in North America, but it certainly serves its purpose if you are just looking for a place to rest your weary head for a decent price.

Staff were truly accommodating and work very hard for a salary I'm sure that is less than back home (Canada). I especially want to commend three people who work the front desk. May was especially resourceful and accommodating from the first day I arrived. Rain spent the last couple of days of my vacation taking care of myself and my guest. He too made sure to respond quickly when I had questions and fielded any issues I had such as accommodating my requests for a pool towel when no one was at the location where they were being distributed. Chelsea is a new employee who works hard at learning the many different roles in the hotel. He listened attentively & his English was easy to follow. All three of these employees definitely had more than sufficient English to help resolve any questions or concerns I may have had throughout my stay.

Note: be prepared for some culture shock. I was not expecting the majority of the clientele to be groups of mostly Indian men. It has NOTHING to do with their race but more so SOME of their mannerisms & lack of personal space with other guests in the hotel. This truly made the stay awkward.
I was truly grossed out by SOME of their mannerisms such as hocking up phlegm and spit then ignoring the signs that posted no spitting near the main lobby pool. I also was revolted by the men who smoked alongside the pool when there is a specific area designated for smoking. It made that part of my vacation quite uncomfortable.

I did however enjoy my time in the pool on the 8th floor.

Breakfast was passable. There are two rooms you can choose from. One is called the Taj Mahal and the other is called The Flamingo. I was a little annoyed that the food on both sides were different. I assume it's because one area is halal and the other isn't. I really wanted the choice to eat in both areas but was told I needed to choose which I was unhappy about. I feel that there shouldn't be any segregation and opportunity to try foods from both areas.

In future, I would suggest that they have the food in the same common area but separate the halal from the Non-Halal food allowing guests access to choice. This way food won't be cross-contaminated and people who have halal and non halal guests in their party can sit together.

Again, this isn't a hotel to write home about but it definitely was a good place to stay in terms of location, accommodations and cleanliness.

Thank you again to May, Rain and Chelsea for their efforts to make sure my guest and I were comfortable with our stay despite some of the guests being so uncleanly & very much individuals who invaded personal space 🙏🏼 I would also like to commend the amazing cleaning staff who were quick, polite and efficient. They truly work hard and we're consistent.

Just a note to future guests: The service you receive will be a direct reflection of your behaviour when communicating and interacting with staff. Just like any other establishment, if you are unkind and treat staff beneath you, just because you are the customer, please be aware that there is a limitation as to how much abuse customer service should tolerate. The customer is NOT always right. Be a decent human and be kind and polite. Treat people with common courtesy. It's not that difficult

Something else worth noting when booking your accommodations here, might I suggest that you ask the hotel to book your taxi to and from the hotel. It should cost about $1,500 baht for a smaller taxi that would accommodate two pieces of luggage for two individuals. Those who need a larger taxi would be paying 1800 baht. Cabs are regulated through the airport. So be aware in case you're charged more than 2,000 baht to get here

Rooms are very good and spacious & having balcony. Indian Breakfast is available with an average taste Location is good as beach is walking distance and so many pure vegetarian restaurant are nearby. The only drawback is if you are coming with family than you may feel uncomfortable at evening time as so many girls stands outside the hotel gate.

Rooms are spacious and neat. Well maintained and have a good laundry service.swimming pool have restrictions like using swimsuit and if interested can buy one from the attached poolbar. But no one was found using it in the pool. There is also restrictions like not to smoke or use bottles and glass in the poolside, but it is also not strictly followed. Breakfast, noth Indian and English will be served from 6am to 10 am. The menu for all the three days we stayed was somewhat similar with some minor change. Usually indian breakfast comrises of puri, idli, vada, upma etc with other kinds like bread- jam, cornflakes -milk, egg omlet, juices, desserts etc

We had a comfortable and enjoyable stay at the hotel thanks to the friendly and helpful staff, clean and well presented spacious rooms and comfortable bed.

Our only issue was the doors to the large reception area were left open during the late evenings allowing numerous mosquitos to be prevalent resulting in unnecessary bites and for a hot reception. This was uncomfortable for us and must be uncomfortable for the staff too who were often batting away midges while in conversations.

It's not a good look for a four star hotel and I hope the management reconsider this policy.

We would recommend this hotel and would definitely consider returning to it on our next trip to Pattaya.