Kahya Hotel

Hotel is very near to beach and center's shopping street. Food was good and room were cleaned every day. Unfortunately staff in hotel wasn't friendly. The reception people didn't want to help you for example with laundry service. They sayed for me that wash your own laundry in bathroom sink. Also there wad two bored animation-team member. Every day same activities: Darts and aqua gym. Evening program was little bit better. Mini disco only 15 minutes. You must bring your own beach towel to hotel or buy this from some mini market. Also there is minibar in room but you have to take care of drinking water by yourself. This hotel would have good potential because of its location. Unfortunately I can't recommend this hotel. 4 stars is too much because you have to pay everything extra and The staff didn't make you feel good. If you just need bed and food this is good but don't waste your time in this hotel. There is better places around.

This is the worst all-inclusive hotel we've ever been. We traveled as family of 2 adults and 7mo baby, who crawls and learns to walk right know. - food is the same every day, or even if it is different food still tastes the same. The same fruits ans as a person with citrus allergy I can eat just pears and apples, but I can it them everywhere - cleaning services are horrible: one day cleaners removed dirty towels and left for 3 people just 1 big towel, no wiping floors at all, you need to ask for teabags and soap every time. Toilet paper holder is broken, I'm pretty sure that cleaners know about it, but they just dont care, we are not going to say about it, because most likely they gonna blame us. Also they clean just during morning, there is no even option that somebody can clean during day, so if you wanted to sleep longer in the morning, please smell trash in the evening. - opening time of swimming pool changed, but informing guests aren't necessary, they are just clients, who cares about them. - sound isolation is not thing in this hotel, you can hear people speaking in another room, you can hear everything in corridor, also isolation from outside is poor. - play room is not open during winter, they explained it the way that kids club is closed, so neither play room is open, but one day we saw there some children, but our child wasn't allowed there, we asked it to open for us, we wouldn't leave our baby there alone, but still no. Our child who crawls since 4 months can crawl just on the bed, floors are super dirty. In travel company nobody knew that hotel has such a weird policy. We wouldn't even come here, if we would know that our child cannot spend time there. - baby's chair in restaurant is never washed properly there are always food particles - indoor swimming pool is renovated, but walls are not, they covered with mold, shower is more than disgusting there, as a result no body goes to shower before swimming and all dirt goes to swimming pool - receptionists are rude, they don't speak even English (I don't know which language you need to speak in this case, I speak 4 languages, but it didn't help) - from all waiters in restaurant just one lady is super nice, rest are rude. Even if you are little bit late, like 20:05, they start to remove your plates, bring trash bags in front of you. Also around 19:30 all kitchen staff comes to restaurant and starts stare at guests, they start to remove food at 19:50, sometimes they look very angrily that guests are still eating. None of them are smiling. - in room there is very little space for storage, no place for suitcase, super thin 15cm deep wardrobe with falling shelves and it is for 3 guests in room, in bathroom no place to put anything but toothbrushes. Rooms are tiny, we ended up in putting baby crib for day to shower that we can move in the room at least. - hotel is maximum 2,5stars, we were in Gran Canaria 4 stars and in Egypt 3 stars, both hotels were better than Kahya

Honestly the bad reviews are not lying it’s an awful hotel. You have to pay for WiFi no iron available and had to pay for ironing of single clothes and no kettles in the room either. The food and drinks were terrible all the same every day for lunch and dinner and not fresh. You can tell the meat/chicken/fish they cook is reused in multiple dishes for 3 days. We came as friends and our initial rooms we requested were not available. Reception staff were really rude. Just not worth the money paid will never reccomend or return to this hotel.