Mevlana Hotel

This was awful experience, don’t want to repeat it again.

After checking out the hotel tried to cancel my booking with the message “no show” even though we lived there and they charged the entire payment. So booking tried to charge my again for no show.

It's more like a scam so that I can't leave this review.

The hotel is dumb, everything is full of holes - a blanket, towels, some damage on the walls, the handles of the cabinets are broken off, we took 2 rooms - everywhere is the same.

When booking, I indicated that I would be 2 adults and 2 children. As a result, upon arrival we are given a room with one bed. I had to ask for bed linen on the sofa, they brought it after 3 requests.

The walls are very thin, you can hear everything all the time.

Breakfast for 20 bucks per person - probably also taken from a 4 star hotel.

The refrigerator did not work, they repaired all 6 days of stay and did not manage to fix it.

Room cleaning - if you only ask strongly, otherwise they may not come for days.

On the recommendation of the restaurant, they were taken to a nearby eatery, with a price tag of 400 lire for an ordinary dish.

The toilet doesn't smell very good.

The impression of the city spoiled strongly.

We had many issues with our experience. The rooms reek of humidity and the wallpaper is peeling off, reveling a wet wall behind it. Right when we entered there was a pube on the toilet seat and there were stains on the sheets. The walls are thin and I was awoken by a crying baby both nights. It is a cheap hotel so I guess you get what you pay for, but it definitely sells itself to be much MUCH more than what you get. You can find WAY nicer places in the are for the same price.

We have arrived at around of 4 pm with a friend of mine. The room wasn't ready. The manager opened for us another room, probably accidentally where another person was staying, opened his/her luggage in order to check if its packed or not. We were shocked. The questions are:
- So if where are inside, the manager may opened our door any time he wants?
- If we are not there, he can easily open our room and check our stuff?

So as a result we had to find another more safe hotel with friendly staff. The hotel Mevlana Bazaar was small. The rooms were small as well. But yes, the hotel has a very good photographer that takes nice pictures which don't show the reality. Also the service is very rude, especially to my friend. Don't think it is appropriate to talk to customers like that.

First we wanted to stay at least one night, but because of such rudeness we decided to leave, that was the suggestion of Booking.com. You will see, how rude they reply in the comments.

Clean hotel but is in serious need of repair. Showers and toilets were all broken in one way or another, I had three rooms over two nights and they were all the same.

The staff were helpful but also indifferent ( happily moved our room on second night to allow late checkout), on the first night we arrived with another guest, by random, and our key was given to this unconnected guest. It would have made three people in a double room, not sure what the guy on reception was thinking, :/ .

I would say I got exactly what I paid for.