Best Western Plus Hotel Konak

This was all but a good experience. The room was small, loud and not comfortable at all. All rooms seem to be smoking rooms - at least no non-smoking room was available and you could definitely smell that. The windows dont shut properly so you have the noise from the 6-lane street all around the clock. Sleeping comfortable was not possible in this hotel. Also the AC only works when you're in the room and is VERY loud. So if you want to have a cool room for the night you have to live with even more loud noise.
The shower head was completely broken, water came out everywhere but where it was supposed to and on the second day the used towels were removed but not replaced! Also the towels had big holes in them.
Overall it seemed to be clean but everything is worn down or broken.
The elevator often stopped randomly for several seconds before going on, sometimes it also got to your floor just to move down again without opening the doors. It felt not save to use that elevator.

On a positive note, the breakfast was good and the staff super friendly. It was not enough to make up for the bad experience though.

Our junior suite was good with a lovely sea view. The rate was cheaper online than in person.
Breakfast is really bad. We asked for fire degas and we were told that we would have to pay extra.
Location is good. The other rooms were small. All rooms smell of smoke even if it’s a non smoking room.

Sad experience. It took the reception staff 30 minutes to do a check in. An additional charge was levied for the sea facing room on the 7th floor for us to have a king size bed. The bed was however a queen with the incorrect linen. The flat sheet did not fit the bed and there was no other linen to speak of. Very little staff members understood or could speak English, which in this day and age is rather sad in the hospitality industry. The restaurant had a small selection of overpriced wines. We ordered a mix-kebab and it was tasty and well presented, and decently priced. The gentleman servicing us was pleasant and could speak some English. The hotel is close to the bazaar where you will find an array of original copies ( not fake according to the salesmen ) raging from Hugo Boss and Puma to Louis Vuitton. The hotel is closely situated to the tram which will give you access to some of the shopping areas. Although some positives, i won't recommend staying there.