Primoretz Grand Hotel & Spa

In general, I have to give poor rating as the overall point for this hotel.
1. Room: We booked an apartment room for a total of 4 people - 2 kids, 2 adults. But it was actually for three, as one bedding was on the sofa in the living room area. There were one queen bed - actually 2 single beds connected, and one extra bed. Therefore, the mom slept in between 2 single beds, and 1 person slept in the extra bed to secure the sofa for use during the day. The single extra bed quality is very poor - It wasn't comfortable at all as I woke up with sore back every morning. And then at the last night, the bed fell down. One bed leg of the head side was being folded, and therefore I fell.. It was 4 AM, and I couldn't go back to sleep... It would be much better to book 2 standard rooms.
2. Breakfast: A small buffet served with almost the same menu every day.
3. Things to do: The swimming pool is not big and you can walk to the sea. The hotel has an area secured for the guests, but you still expect quite a lot of people as it's not a private beach. Tours such as going out on a boat to swim and see dolphins happen in a different beach, but not the area near here. So if you want more of activities in the sea, this is not a right neighborhood.
4. Service: The service was generally good. However, there was a little unpleasant incident at the pool. The attitude of the guard at the pool was very odd. His unspoken language was aggressive and forcing. My wife felt like they were doing eye fight or something. It was my last day, ruining the 5 day of good images of the hotel and wanting to write a review to make sure that this is communicated in the hotel, as I read similar review on google. Other staffs are greatly welcoming and supporting, and the hotel manager sincerely apologized for the incident. I hope the same thing doesn't happen with other guests.