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343 $
Hyatt Regency Hotel
🌍 Germany, Dusseldorf, Speditionstraße 19
● Center: 2.2 km
🌞 Beach - 4 min
☎ Phone: +49 211 91341234Show
🧭 Coordinates 296 EUR
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Rooms and prices
2 guests
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Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
408 $
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Agoda
Regency Double Suite
Family room with internet, air conditioner and bathroom
Beds:
1 006 $
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Agoda
Double room
Wireless internet, air conditioning and minibar
Beds:
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Agoda
Double room with harbour view
Wireless internet, air conditioning and private bathroom
Beds:
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Agoda
Deluxe Double room with harbour view
Wireless internet, air conditioning and private bathroom
Beds:
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Agoda
Regency Double Suite with harbour view
Family room with bathroom
Beds:
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Agoda
Executive Regency Double Suite
Family room with bathroom
Beds:
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Agoda
Presidential Double Suite
Private bathroom
Beds:
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ZenHotels
Booking
Agoda
Description
Located in one of two towers at the tip of a peninsula, the 303 room hotel is linked to the opposite side of the media harbour by a graceful pedestrian bridge. From the hotel, guests enjoy a unique view of harbour, Old Town and the River Rhine.
Hotel opened in 2010.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: American, Continental, Full English/Irish, Gluten-free, Italian, Vegan, Vegetarian Buffet, Boxed/packaged food Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €35.00 (approx. US$40.93) per pet per day
- Service Animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: DinersClub, AmericanExpress, JSB, UnionPay, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
Rooms
- Non-smoking rooms
- Room service
- Cable TV
- Minibar
- Hairdryer
- Locker
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Kitchen
- Packed Lunches
- Coffeemaker
- Bottled water
- Kettle
Internet
- Free Wi-Fi
Transfer
- Car rental
- Transfer services
Languages Spoken
- German
- English
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Bike rental
- Barbecue grill(s)
- Hiking
- Picnic area
- Sun Deck
Parking
- Parking
- Parking nearby
- Garage
Pool and beach
- Spa tub
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Cycling
- Golf course
- Fitness facilities
- Gym
Beauty and wellness
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
Winter sports
- Skiing
Pets
- Pets allowed (under 5 kg) (surcharge)
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 280 m. It takes 4 minutes To the beach!
Street view
Video: Supercars in Dusseldorf: Hyatt Regency - 12C, X6 M, 2x RS6
Map
Reviews
04.11.2025
Hyatt Regency Düsseldorf is truly an exceptional hotel! 🩵
Its location is absolutely perfect — right in the heart of MedienHafen, on the banks of the Rhine River. The river views from the rooms and the restaurant are stunning, both day and night. With its modern architecture blending seamlessly into the glass towers around it, the interior atmosphere remains warm, elegant, and relaxing. Especially in the evening, enjoying a drink or breakfast while watching the reflections of the city lights on the river is an unforgettable experience. For both business trips and city visits, it’s one of Düsseldorf’s most outstanding hotels in terms of location, view, and ambiance. 🌇✨
Our guests from Turkey were also extremely satisfied with their stay, especially praising the view, service quality, and comfort. 🇹🇷👏
Its location is absolutely perfect — right in the heart of MedienHafen, on the banks of the Rhine River. The river views from the rooms and the restaurant are stunning, both day and night. With its modern architecture blending seamlessly into the glass towers around it, the interior atmosphere remains warm, elegant, and relaxing. Especially in the evening, enjoying a drink or breakfast while watching the reflections of the city lights on the river is an unforgettable experience. For both business trips and city visits, it’s one of Düsseldorf’s most outstanding hotels in terms of location, view, and ambiance. 🌇✨
Our guests from Turkey were also extremely satisfied with their stay, especially praising the view, service quality, and comfort. 🇹🇷👏
20.10.2025
The Hyatt Regency Düsseldorf is a stylish, modern, and premium hotel located in the quieter part of the city, overlooking the river. It offers a peaceful atmosphere away from the bustle of the city center. To reach the main attractions or shopping areas, you can enjoy a pleasant 25–30 minute walk along the river or take a short taxi ride.
The interiors are sleek and contemporary, with a strong sense of luxury. However, the rooms are on the smaller side, and the layout may not appeal to everyone—the door opens directly into the bathroom area, which feels a bit unconventional.
Overall, it’s a solid choice if you value design, calm surroundings, and quality service over being in the heart of the action. Not bad, but not exceptional either.
The interiors are sleek and contemporary, with a strong sense of luxury. However, the rooms are on the smaller side, and the layout may not appeal to everyone—the door opens directly into the bathroom area, which feels a bit unconventional.
Overall, it’s a solid choice if you value design, calm surroundings, and quality service over being in the heart of the action. Not bad, but not exceptional either.
17.10.2025
rooms are comfortable but breakfast is very week, if you don't have credit card you can not check in the room, cash is not acceptable as guarantee
the money you pay does not worth it
the money you pay does not worth it
23.09.2025
I recently stayed at your hotel, which is advertised as 5-star, but unfortunately, my experience was far from what a guest should expect.
• The room design was very disappointing. Upon entering, you step directly into the bathroom, with no proper corridor or space to place luggage. The rooms were also extremely small and not as shown in the pictures on the website, making the stay uncomfortable.
• The bathroom lights flickered during my entire 5-day stay. I reported this issue every single day, yet no action was taken. This was not only inconvenient but also unsafe, as it could have caused a short circuit and fire hazard. On my last evening, when I followed up again, the staff’s response was shocking. Instead of fixing the issue, I was told with a smile that the engineering team had “checked” and closed the complaint. Instead of my complaint to be resolved, the Team Leader smiled on me and said “So what you want to do now? I can just follow up with the engineer”. No repair, no solution—just dismissal. The attitude was rude, unprofessional, and left me feeling as though my concerns were mocked.
• The sink was clogged, and water would take a long time to drain. This issue was also never resolved.
• The refrigerator was not working, even though we requested it to be fixed since we had personal items inside. Because nothing was done, all our products spoiled.
For a property promoted as 5-star, this level of service and maintenance is unacceptable. Instead of showing care, attention, and problem-solving, the approach from the staff was to ignore issues and treat guests with indifference and disrespect. Based on my experience, this property does not deserve its 5-star rating.
I sincerely hope that management takes this feedback seriously and makes urgent improvements.
• The room design was very disappointing. Upon entering, you step directly into the bathroom, with no proper corridor or space to place luggage. The rooms were also extremely small and not as shown in the pictures on the website, making the stay uncomfortable.
• The bathroom lights flickered during my entire 5-day stay. I reported this issue every single day, yet no action was taken. This was not only inconvenient but also unsafe, as it could have caused a short circuit and fire hazard. On my last evening, when I followed up again, the staff’s response was shocking. Instead of fixing the issue, I was told with a smile that the engineering team had “checked” and closed the complaint. Instead of my complaint to be resolved, the Team Leader smiled on me and said “So what you want to do now? I can just follow up with the engineer”. No repair, no solution—just dismissal. The attitude was rude, unprofessional, and left me feeling as though my concerns were mocked.
• The sink was clogged, and water would take a long time to drain. This issue was also never resolved.
• The refrigerator was not working, even though we requested it to be fixed since we had personal items inside. Because nothing was done, all our products spoiled.
For a property promoted as 5-star, this level of service and maintenance is unacceptable. Instead of showing care, attention, and problem-solving, the approach from the staff was to ignore issues and treat guests with indifference and disrespect. Based on my experience, this property does not deserve its 5-star rating.
I sincerely hope that management takes this feedback seriously and makes urgent improvements.
10.08.2025
This is my first ever negative hotel review – but my stay at Hyatt Regency Düsseldorf was so upsetting it ruined the impression of my trip.
At check-in, my colleague was told he needed to pay for the fully prepaid room. Then they claimed breakfast wasn’t included, until we showed our booking confirmation proving otherwise.
The deposit was another unpleasant surprise. Our confirmation stated €50/night to cover minibar expenses, but we were charged €100/night per room – and the minibar was empty. Later, my colleague received a bank alert showing they tried to charge the deposit again hours later. This made us feel unsafe from day one.
Security concerns didn’t end there. On the morning of departure, with a taxi booked for 8:00 a.m. to the airport, my colleague was suddenly unable to open the in-room safe using the same code he had been using throughout the stay. We were forced to wait for technical staff to open it.. For this reason, I strongly advise against storing cash in the safe.
Check-out with Lea was extremely unfriendly, leaving a final bad taste. I also strongly recommend not storing cash in the in-room safe.
For a first visit to Düsseldorf, I expected warm, professional service from a 5-star brand. Instead, I left with a feeling of distrust and disappointment. I will think twice before booking any Hyatt Regency again.
At check-in, my colleague was told he needed to pay for the fully prepaid room. Then they claimed breakfast wasn’t included, until we showed our booking confirmation proving otherwise.
The deposit was another unpleasant surprise. Our confirmation stated €50/night to cover minibar expenses, but we were charged €100/night per room – and the minibar was empty. Later, my colleague received a bank alert showing they tried to charge the deposit again hours later. This made us feel unsafe from day one.
Security concerns didn’t end there. On the morning of departure, with a taxi booked for 8:00 a.m. to the airport, my colleague was suddenly unable to open the in-room safe using the same code he had been using throughout the stay. We were forced to wait for technical staff to open it.. For this reason, I strongly advise against storing cash in the safe.
Check-out with Lea was extremely unfriendly, leaving a final bad taste. I also strongly recommend not storing cash in the in-room safe.
For a first visit to Düsseldorf, I expected warm, professional service from a 5-star brand. Instead, I left with a feeling of distrust and disappointment. I will think twice before booking any Hyatt Regency again.
28.06.2025
I think this is the best hotel in Düsseldorf. It's an international chain brand and I feel very safe staying here!
31.05.2025
Guzel
28.05.2025
Really good
25.05.2025
The hotel service is warm, clean and tidy. The room is warm. The hotel is in a good location. The view is great. The front desk girl is enthusiastic. The room price is cost-effective. I have more than one comfortable and pleasant stay experience.
25.05.2025
If you expect any kind of service or help from the employees, this isn’t the right hotel for you. The reception forgot my request for a phone charger despite me asking three times and waiting five hours. Parking in the hotel garage costs 35€ a day.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
Frequently asked questions about Hyatt Regency Dusseldorf
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 4 minutes to reach to the nearest beach.
Which sights are located near ?
The nearest sights are: Church of St Lambertus (1.9 km), Museum Kunstpalast (2.5 km) and Schloss Benrath (10 km)
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.
Does Hyatt Regency Dusseldorf have a swimming pool?
No, Hyatt Regency Dusseldorf doesn't have a pool.
Are pets allowed at Hyatt Regency Dusseldorf?
Yes, pets are typically allowed at Hyatt Regency Dusseldorf, but it's always best to call ahead to confirm.
Does Hyatt Regency Dusseldorf provide breakfast?
Yes, Guests staying at Hyatt Regency Dusseldorf can enjoy breakfast during their stay. Breakfast option(s): American, Continental, Full English/Irish, Gluten-free, Italian, Vegan, Vegetarian.
How to get from the closest airport to Hyatt Regency Dusseldorf?
The closest airport is Dusseldorf Airport, and it is about 20 mins from hotel by car (11.9 km).
What is the cancellation policy for Hyatt Regency Dusseldorf?
The cancellation policy for Hyatt Regency Dusseldorf varies depending on the type of room and booking conditions.
Does Hyatt Regency Dusseldorf offer airport transfer services?
Yes, Hyatt Regency Dusseldorf offers airport transportation for guests. We suggest you call ahead to confirm details.
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