Grand Hotel Empire
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Rooms and prices
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Description
Hotel opened in 2015. In this hotel 126 rooms, 8 floors.
Policies and conditions
- Public parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
People no matter the age stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Maestro, EC-Card, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Terrace
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Packed Lunches
- Free Wi-Fi
- Airport transportation
- Transfer services
- German
- English
- Multi-language staff
- Tour assistance
- Sun Deck
- Parking nearby
- Beach/pool towels
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Steam room
- Sauna
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Hotel Frenzy: Design Grand Hotel Empire - Gameplay Walkthrough Part 1 (iOS, Android)
Map
Reviews
The look and feel of the hotel screams a need for renovation. There's really nothing "grand" about anything. The rooms had a smell to them and were generally ""ok"" but definitely not an 4star experience.
No privacy when showering, no ventilation in the bathroom, no sound insulation at all (we could hear our neighbors), and the carpeting on the floor doesn't necessarily give off "clean" vibes.
Unless absolutely necessary I would not book here.
Rooms clearly need refreshing. Seems like more that decade from last refresment.
Weak breakfast. 4 stars should be better.
15€ parking per night. Come timely as parking is very limited and small.
Walking distance to centre but stange condingent near hotel. Feels very unfirendly during night time.
Consider staying.
I decided to open the door and then saw it was the delivery driver and not the police. He continued complaining, saying he was tired of these situations, that it was always the same thing, and that he was fed up with customers. Not understanding why he was arguing with me since I had only placed a food order, I apologized. The guy handed me the food and walked away laughing at the situation.
I spoke to the front desk about what happened, and they didn’t even apologize for allowing the delivery driver to come up to my room. They said the most they could do was call the restaurant and file a complaint. After that, they started talking to my colleague about her room payment and didn’t mention my issue again.
If allowing delivery drivers to come up is part of the hotel's policy or culture, they should have informed me. When I asked if it was normal for them to come up without permission, the front desk staff said no, that they don’t allow it, and they didn’t understand how the driver ended up at my door. After this incident, I noticed that the hotel access was always open, and sometimes there was no staff at the front desk. There was a large TV screen with cameras showing the hallways, but they didn’t bother checking the footage to understand what happened and take action.
I wouldn’t stay at this hotel again. I felt very scared, emotionally shaken, and I felt that my safety was at risk
Dear hotel staff, please check the following in room 618:
- funny angle of water thing at sink
- AC needs maintenance, loud rattling noise
- AC needs cleaning and filter replacement, see the ugly dirt coming out at the sides
- floor didn't seem clean
- tables had sticky stuff on them, so I had to clean them myself before using
But otherwise thanks for the stay.
Staff was nice.
Also location is good if you need to be near the central station.
The rest is like mmm....
- The room is big but it was connected with the room next door and the door was OPEN. I had to call reception to come and lock it (there was another person in the other room!). This felt unsafe.
- The lift has a card reader but it works even if you don't have a key.
- The gym was the messiest I've ever seen. Most machines are either broken or disassembled, and everything was lying around in the place.
- I had a lot of allergy whenever I was in the room. Honestly I don't know why this was: everything looked clean but there must have been something. Maybe dust mite but cannot say - the fact is that I was sneezing most of the time while in the room.
Because of this I'd say not the best experience.
Frequently asked questions about Grand Hotel Empire
How much does it cost to stay at Grand Hotel Empire?
The cost of living in Grand Hotel Empire depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Grand Hotel Empire?
You can book Other, Economy room, Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Family room, 2 Bedrooms Standard Family room, Standard Single Family room, 2 Bedrooms Standard Single Family room, Standard Triple Family room, 2 Bedrooms Standard Triple Family room, Standard Quadruple Family room, 2 Bedrooms Standard Quadruple Family room, Standard Single room with city view, Standard Double room, Standard Double room with city view, Standard Double room with view, Standard Double Family room, 2 Bedrooms Standard Quadruple Family room with city view, Comfort room, Comfort Triple room, Comfort Family room, Comfort Double room, Business room, Business Double room, Superior room, Superior Single room, Superior Family room, Superior Double room, Superior Double Family room, Deluxe room, Deluxe Single room, Deluxe Double room, Executive room, Executive Double room, Apartment, 1 Bedroom Apartment, 2 Bedrooms Apartment, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Grand Hotel Empire?
Check-in at Grand Hotel Empire is possible from 14:00, check-out is until 12:00.