7.8
Good
235 $
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Grand Hotel Empire

🌍
Germany, Frankfurt am Main, Mannheimerstraße 15
● Center: 1.5 km
☎ Phone: +49 69 6681230Show
🧭 Coordinates
225 EUR
Grand Empire
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard Family room
Standard Family room
Family room with air conditioner and bathroom
Beds:
235 $
Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
Beds:
275 $
Other
Other
Economy room
Economy room
Private bathroom
Standard room
Standard room
Private bathroom
Standard Single room
Standard Single room
Wireless internet, air conditioning and minibar
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
2 Bedrooms Standard Family room
2 Bedrooms Standard Family room
Family room with internet, air conditioner and mini-bar
Beds:
Standard Single Family room
Standard Single Family room
Family room with bathroom
Beds:
2 Bedrooms Standard Single Family room
2 Bedrooms Standard Single Family room
Family room with bathroom
Beds:
Standard Triple Family room
3 x
Standard Triple Family room
Family room with bathroom
Beds:
2 Bedrooms Standard Triple Family room
3 x
2 Bedrooms Standard Triple Family room
Family room with bathroom
Beds:
2 Bedrooms Standard Quadruple Family room
4 x
2 Bedrooms Standard Quadruple Family room
Family room with bathroom
Beds:
Standard Single room with city view
Standard Single room with city view
Private bathroom
Beds:
Standard Double room
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
Standard Double room with city view
Standard Double room with city view
Private bathroom
Beds:
Standard Double room with view
Standard Double room with view
Air conditioning, minibar and shower
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
2 Bedrooms Standard Quadruple Family room with city view
4 x
2 Bedrooms Standard Quadruple Family room with city view
Family room with bathroom
Beds:
Comfort room
Comfort room
Private bathroom
Comfort Triple room
3 x
Comfort Triple room
Private bathroom
Beds:
Comfort Family room
Comfort Family room
Family room with bathroom
Beds:
Comfort Double room
Comfort Double room
Private bathroom
Beds:
Business room
Business room
Private bathroom
Beds:
Business Double room
Business Double room
Private bathroom
Beds:
Superior room
Superior room
Private bathroom
Beds:
Superior Single room
Superior Single room
Air conditioning and private bathroom
Beds:
Superior Family room
Superior Family room
Family room with bathroom
Beds:
Superior Double room
Superior Double room
Air conditioning and private bathroom
Beds:
Superior Double Family room
Superior Double Family room
Family room with bathroom
Beds:
Deluxe room
Deluxe room
Wireless internet, air conditioning and minibar
Beds:
Deluxe Single room
Deluxe Single room
Wireless internet, air conditioning and minibar
Beds:
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
Executive room
Executive room
Private bathroom
Beds:
Executive Double room
Executive Double room
Private bathroom
Beds:
Apartment
Apartment
Private bathroom
Beds:
1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
Beds:
2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
Beds:
Cottage
Cottage
Private bathroom
Beds:
More rooms

Description

Hotel opened in 2015. In this hotel 126 rooms, 8 floors.

Policies and conditions

  • Public parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.
  • Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Payment options: American Express, Visa, Euro/Mastercard, Maestro, EC-Card, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Terrace
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Packed Lunches
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
  • Transfer services
Languages Spoken
  • German
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking nearby
Pool and beach
  • Beach/pool towels
Business
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Steam room
  • Sauna
  • First Aid Kit
Kids
  • Family/Kid Friendly
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Extra decontamination measures
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Video: Hotel Frenzy: Design Grand Hotel Empire - Gameplay Walkthrough Part 1 (iOS, Android)

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
03.12.2024
The facilities are too old. For sure it is not a 4-star hotel. It seems that everything remained in the 80s. The ceiling in the restaurant was dripping water, the bathroom was dirty and the walls in the room were dirty. There was a locked door in the middle of the room that was connected with the room next door. Very dirty, bad location lots of drunk people and people smoking weed. Would not recommend it to anyone.
13.11.2024
We had to stay at this wonderful hotel because of a missed connection. The staff at reception is not the friendliest.

The look and feel of the hotel screams a need for renovation. There's really nothing "grand" about anything. The rooms had a smell to them and were generally ""ok"" but definitely not an 4star experience.

No privacy when showering, no ventilation in the bathroom, no sound insulation at all (we could hear our neighbors), and the carpeting on the floor doesn't necessarily give off "clean" vibes.

Unless absolutely necessary I would not book here.
08.11.2024
Kind of weak choise.
Rooms clearly need refreshing. Seems like more that decade from last refresment.
Weak breakfast. 4 stars should be better.
15€ parking per night. Come timely as parking is very limited and small.
Walking distance to centre but stange condingent near hotel. Feels very unfirendly during night time.
Consider staying.
16.09.2024
I went through an uncomfortable situation at the hotel I stayed in. I ordered food through Uber Eats, but there was no update on the delivery in the app, and it was late at night, past midnight. I checked Google Maps to see if the restaurant branches were open, and they were not. The delivery driver arrived almost at 1 AM and knocked on my hotel room door. I found it strange because, in Brazil, delivery drivers usually don’t deliver directly to the room door. I asked who it was, and he said he was the police. I got very scared because I wasn’t familiar with the country’s culture regarding delivery to hotel rooms or anything related to the police. When I said I didn’t understand, he started saying a lot of things angrily, and I was so scared that I didn’t understand anything he was saying, except something about 'bullshit.'

I decided to open the door and then saw it was the delivery driver and not the police. He continued complaining, saying he was tired of these situations, that it was always the same thing, and that he was fed up with customers. Not understanding why he was arguing with me since I had only placed a food order, I apologized. The guy handed me the food and walked away laughing at the situation.

I spoke to the front desk about what happened, and they didn’t even apologize for allowing the delivery driver to come up to my room. They said the most they could do was call the restaurant and file a complaint. After that, they started talking to my colleague about her room payment and didn’t mention my issue again.

If allowing delivery drivers to come up is part of the hotel's policy or culture, they should have informed me. When I asked if it was normal for them to come up without permission, the front desk staff said no, that they don’t allow it, and they didn’t understand how the driver ended up at my door. After this incident, I noticed that the hotel access was always open, and sometimes there was no staff at the front desk. There was a large TV screen with cameras showing the hallways, but they didn’t bother checking the footage to understand what happened and take action.

I wouldn’t stay at this hotel again. I felt very scared, emotionally shaken, and I felt that my safety was at risk
17.08.2024
OK if you just need a bed and don't care so much about cleanliness. Feels more like 3 or 2 stars. If you got a room towards the backyard and like to sleep with open windows, be aware of constant noise of the main AC unit there.

Dear hotel staff, please check the following in room 618:

- funny angle of water thing at sink
- AC needs maintenance, loud rattling noise
- AC needs cleaning and filter replacement, see the ugly dirt coming out at the sides
- floor didn't seem clean
- tables had sticky stuff on them, so I had to clean them myself before using

But otherwise thanks for the stay.
Staff was nice.
22.06.2024
Had overnight from lufhansa of delayed flight. Room was big, clean. Breakfast ok, not brilliant, but 50 euro for late check out 10 euro per hour. Because close to railway central, not nice surroundings.
19.05.2024
This is a clean hotel well located next to the main train station. Good in a pinch. The immediate area was not attractive but safe. We walked about 20 minutes to the Altstadt area. The negatives were a strange arrangement where the shower is in the bedroom. The AC didn’t work and they were not able to troubleshoot it. We slept with the windows open- as one does in Germany but there was a bit of street side noise. Oh well. We did easily catch an early morning train to the airport the next day. Saved a lot versus an airport hotel.
01.01.2024
This hotel was hosting a New Year’s Eve party. Very aggressive staff who were not helpful at all. Had the experience where one kept following a friend I was with and followed her even to the bathroom. After she came out he tried to take a picture of her. The owner of the hotel was also very aggressive no wonder his staff tried to hit a few of the guests. Over all music was good. Payed a lot of money but food or drinks were not included, if I could give it a minus star I would. Would not recommend.
14.12.2023
I came at night without a reservation and they gave me a large room, with a double bed, and the concierge was very friendly and asked me to call him if something didn’t suit me. Everything was fine, only the bar was almost empty, and since I didn’t use it, I called to let you know, because they took a 50 euro deposit from me to use the bar. There was also a disco in the hotel from night until morning. But I was so tired that I fell asleep very quickly and even slept well. The price also pleasantly surprised me! 71€ including breakfast.Unfortunately, I didn’t have time to have breakfast, but the hotel is in Indian style and food is also possible. The hotel is located just almost directly opposite the train station, which is just perfect, because I had to catch the train in the morning. In the morning they returned my deposit of 50 € and the check-out was very fast.
04.12.2023
Staff are super nice and helpful - I would say that's the best thing about this hotel. Very helpful at all times.
Also location is good if you need to be near the central station.
The rest is like mmm....
- The room is big but it was connected with the room next door and the door was OPEN. I had to call reception to come and lock it (there was another person in the other room!). This felt unsafe.
- The lift has a card reader but it works even if you don't have a key.
- The gym was the messiest I've ever seen. Most machines are either broken or disassembled, and everything was lying around in the place.
- I had a lot of allergy whenever I was in the room. Honestly I don't know why this was: everything looked clean but there must have been something. Maybe dust mite but cannot say - the fact is that I was sneezing most of the time while in the room.

Because of this I'd say not the best experience.
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Frequently asked questions about Grand Hotel Empire

How much does it cost to stay at Grand Hotel Empire?

The cost of living in Grand Hotel Empire depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the Grand Hotel Empire?

You can book Other, Economy room, Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Family room, 2 Bedrooms Standard Family room, Standard Single Family room, 2 Bedrooms Standard Single Family room, Standard Triple Family room, 2 Bedrooms Standard Triple Family room, Standard Quadruple Family room, 2 Bedrooms Standard Quadruple Family room, Standard Single room with city view, Standard Double room, Standard Double room with city view, Standard Double room with view, Standard Double Family room, 2 Bedrooms Standard Quadruple Family room with city view, Comfort room, Comfort Triple room, Comfort Family room, Comfort Double room, Business room, Business Double room, Superior room, Superior Single room, Superior Family room, Superior Double room, Superior Double Family room, Deluxe room, Deluxe Single room, Deluxe Double room, Executive room, Executive Double room, Apartment, 1 Bedroom Apartment, 2 Bedrooms Apartment, Cottage in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Grand Hotel Empire?

Check-in at Grand Hotel Empire is possible from 14:00, check-out is until 12:00.

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